Video Capture Crash

Ruakton · Post by **Ruakton** » Tue Aug 09, 2005 6:45 pm

Any time i try to use the video capture feature windows closes WinEQ2.09 pro. It starts recording fine and creates the video file but once I stop recording, Windows closes WinEQ. Any thoughts?

Also the video will not play back and locks up windows media player 10.

Post by **Lax** » Tue Aug 09, 2005 7:45 pm

Thanks for the report, I'll look into it and fix as necessary. I'm pretty swamped right now between Inner Space and Fury but I will get to this by the weekend. Sorry for the delay

Ruakton · Post by **Ruakton** » Wed Aug 10, 2005 10:58 pm

No worries Lax. Keep up the good work man

Stargon · Post by **Stargon** » Mon Aug 22, 2005 9:04 am

I am having the same issue, Video capture records, then as soon as I stop recording and wineq starts the encoding stuff, Windows shuts down WinEQ. Was curious if the issue was found? Thanks in advance.

Post by **Lax** » Mon Aug 22, 2005 9:24 am

Unfortunately I'm not having this problem with WinEQ 2.10. Did you modify any of the video capture settings? Is this with EQ1? Windows XP SP2? Can you post sysinfo.txt for me?

Stargon · Post by **Stargon** » Mon Aug 22, 2005 11:25 am

ahh sorry, forgot to post that info for you..

Am running EQ1, with xp SP2. Sysinfo.txt follows...

WinEQ 2 System Information
System:
-----------------------------------
Windows Version: Microsoft Windows XP/Service Pack 2/2600.xpsp_sp2_gdr.050301-1519
System Physical RAM: 1323/2047MB
Page File: 3428/3944MB
Virtual Memory: 1417/2047MB (Extended: 0MB)
CPU 1: Intel(R) Pentium(R) 4 CPU 3.40GHz @ 3412MHz
CPU 2: Intel(R) Pentium(R) 4 CPU 3.40GHz @ 3412MHz
Video 1: \\.\DISPLAY1/NVIDIA GeForce 6600
Video 2: \\.\DISPLAY2/NVIDIA GeForce 6600
Video 3: \\.\DISPLAYV1/NetMeeting driver
Video 4: \\.\DISPLAYV2/RDPDD Chained DD
Monitor 1: \\.\DISPLAY1 (0,0,1280,1024) (1280x1024) PRIMARY
Monitor 2: \\.\DISPLAY2 (1280,0,2560,1024) (1280x1024)
Sound: SB Live! Wave Device
DirectX: 4.09.00.0904
Internet Explorer: 6.0.2900.2180
WinEQ: 2.10

Loaded Modules:
-----------------------------------
Module 0: E:\Everquest\eqgame.exe
Module 1: C:\WINDOWS\system32\ntdll.dll
Module 2: C:\WINDOWS\system32\kernel32.dll
Module 3: E:\Everquest\mss32.dll
Module 4: C:\WINDOWS\system32\USER32.dll
Module 5: C:\WINDOWS\system32\GDI32.dll
Module 6: C:\WINDOWS\system32\WINMM.dll
Module 7: C:\WINDOWS\system32\ADVAPI32.dll
Module 8: C:\WINDOWS\system32\RPCRT4.dll
Module 9: C:\WINDOWS\system32\WSOCK32.dll
Module 10: C:\WINDOWS\system32\WS2_32.dll
Module 11: C:\WINDOWS\system32\msvcrt.dll
Module 12: C:\WINDOWS\system32\WS2HELP.dll
Module 13: C:\WINDOWS\system32\DINPUT8.dll
Module 14: C:\WINDOWS\system32\IMM32.dll
Module 15: E:\Everquest\DSETUP.dll
Module 16: C:\WINDOWS\system32\VERSION.dll
Module 17: C:\WINDOWS\system32\ole32.dll
Module 18: C:\WINDOWS\system32\SHELL32.dll
Module 19: C:\WINDOWS\system32\SHLWAPI.dll
Module 20: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll
Module 21: C:\WINDOWS\system32\comctl32.dll
Module 22: E:\WinEQ\WinEQ2.dll
Module 23: C:\WINDOWS\Lavish.dll
Module 24: C:\WINDOWS\system32\PSAPI.DLL
Module 25: E:\WinEQ\WinEQ2-EQ.dll
Module 26: C:\WINDOWS\system32\MSIMG32.dll
Module 27: E:\WinEQ\WinEQ2-D3D9.dll
Module 28: E:\WinEQ\WinEQ2-D3D8.dll
Module 29: E:\WinEQ\WinEQ2-DI8.dll
Module 30: C:\WINDOWS\system32\VetRedir.dll
Module 31: C:\WINDOWS\system32\mswsock.dll
Module 32: C:\WINDOWS\system32\hnetcfg.dll
Module 33: C:\WINDOWS\system32\ISafeIf.dll
Module 34: C:\WINDOWS\System32\wshtcpip.dll
Module 35: C:\WINDOWS\system32\DNSAPI.dll
Module 36: C:\WINDOWS\system32\iphlpapi.dll
Module 37: C:\WINDOWS\System32\winrnr.dll
Module 38: C:\WINDOWS\system32\WLDAP32.dll
Module 39: C:\WINDOWS\system32\rasadhlp.dll
Module 40: C:\WINDOWS\system32\uxtheme.dll
Module 41: E:\WinEQ\EQPlayNice.dll
Module 42: C:\WINDOWS\system32\NTMARTA.DLL
Module 43: C:\WINDOWS\system32\SAMLIB.dll
Module 44: E:\Everquest\EQGraphicsDX9.DLL
Module 45: C:\WINDOWS\system32\d3d9.dll
Module 46: C:\WINDOWS\system32\d3d8thk.dll
Module 47: E:\Everquest\dpvs.dll
Module 48: C:\Program Files\Belkin\Nostromo\nost_FSH.dll
Module 49: C:\WINDOWS\system32\usp10.dll
Module 50: C:\WINDOWS\system32\HID.DLL
Module 51: C:\WINDOWS\system32\SETUPAPI.DLL
Module 52: C:\WINDOWS\system32\WINTRUST.dll
Module 53: C:\WINDOWS\system32\CRYPT32.dll
Module 54: C:\WINDOWS\system32\MSASN1.dll
Module 55: C:\WINDOWS\system32\IMAGEHLP.dll
Module 56: C:\WINDOWS\system32\MSACM32.dll
Module 57: C:\WINDOWS\system32\wdmaud.drv
Module 58: C:\WINDOWS\system32\msacm32.drv
Module 59: C:\WINDOWS\system32\midimap.dll
Module 60: C:\WINDOWS\system32\DSOUND.DLL
Module 61: C:\WINDOWS\system32\KsUser.dll
Module 62: C:\WINDOWS\system32\MPR.dll
Module 63: C:\WINDOWS\System32\drprov.dll
Module 64: C:\WINDOWS\System32\ntlanman.dll
Module 65: C:\WINDOWS\System32\NETUI0.dll
Module 66: C:\WINDOWS\System32\NETUI1.dll
Module 67: C:\WINDOWS\system32\NETAPI32.dll
Module 68: C:\WINDOWS\System32\NETRAP.dll
Module 69: C:\WINDOWS\System32\davclnt.dll
Module 70: C:\WINDOWS\system32\appHelp.dll
Module 71: C:\WINDOWS\system32\CLBCATQ.DLL
Module 72: C:\WINDOWS\system32\OLEAUT32.dll
Module 73: C:\WINDOWS\system32\COMRes.dll
Module 74: C:\WINDOWS\System32\shgina.dll
Module 75: C:\WINDOWS\system32\MSGINA.dll
Module 76: C:\WINDOWS\system32\USERENV.dll
Module 77: C:\WINDOWS\system32\WINSTA.dll
Module 78: C:\WINDOWS\system32\ODBC32.dll
Module 79: C:\WINDOWS\system32\comdlg32.dll
Module 80: C:\WINDOWS\system32\odbcint.dll
Module 81: C:\WINDOWS\system32\Secur32.dll
Module 82: C:\WINDOWS\system32\Audiodev.dll
Module 83: C:\WINDOWS\system32\WMVCore.DLL
Module 84: C:\WINDOWS\system32\WMASF.DLL
Module 85: C:\WINDOWS\system32\wiashext.dll
Module 86: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.2600.2180_x-ww_522f9f82\gdiplus.dll
Module 87: C:\WINDOWS\system32\WININET.dll
Module 88: C:\WINDOWS\system32\xpsp2res.dll
Module 89: C:\WINDOWS\System32\sti.dll
Module 90: C:\WINDOWS\System32\CFGMGR32.dll
Module 91: E:\Everquest\mssmp3.asi
Module 92: E:\Everquest\mssvoice.asi
Module 93: E:\Everquest\mssa3d.m3d
Module 94: E:\Everquest\mssds3d.m3d
Module 95: E:\Everquest\mssdx7.m3d
Module 96: E:\Everquest\msseax.m3d
Module 97: E:\Everquest\mssrsx.m3d
Module 98: E:\Everquest\msssoft.m3d
Module 99: E:\Everquest\mssdsp.flt

Direct3D9:
-----------------------------------
Driver: NVIDIA GeForce 6600/nv4_disp.dll/6/14/10/7777
Adapter Display Mode: 1280x1024 D3DFMT_X8R8G8B8
Game Display Mode: 1280x1024 D3DFMT_X8R8G8B8
Current Adapter: 0
Available Texture Memory: 469MB
Direct3D8:
-----------------------------------
Adapter Display Mode: 0x0 D3DFMT_UNKNOWN
Game Display Mode: 0x0 D3DFMT_UNKNOWN
Current Adapter: 0
Available Texture Memory: (not currently available)
DirectInput8:
-----------------------------------

EverQuest:
-----------------------------------
Profile 2: Naraus
EQ Path: E:\Everquest
EQClient.ini: .\eqclient.ini
Patch: ON Test Server: OFF Locale: us
Video Adapter: Primary
Luclin models: 29 (+145 min RAM)
Sound: ON (+22 min RAM)
Dynamic Lighting: ON (+4 min RAM)
Texture Quality: LOW (+0 min RAM)
Calculated minimum RAM: 454MB (BASE+171MB)
Level of Detail: 0
MaxFPS: 100
Additional setting: HardwareTnL=TRUE
Additional setting: VertexShaders=1
Additional setting: 20PixelShaders=1
Additional setting: 1xPixelShaders=1

EQPlayNice:
-----------------------------------
EQ Version: eqgame.exe Aug 4 2005 15:40:59
Foreground
Mode: FPS Limiter
Max FPS: 40
Rendering: 1/1
Background
Mode: CPU Limiter
Max FPS: 30
Rendering: 1/30

Post by **Lax** » Mon Aug 22, 2005 10:24 pm

I still dont have info about your video capture settings

Your system appears normal, at least according to the sysinfo.txt. The only real difference from my setup is the CPU, so this could potentially be a threading issue. Tell me what your capture settings are and I'll do some testing

Stargon · Post by **Stargon** » Tue Aug 23, 2005 12:16 am

woops.. sorry heh..

Video Capture Settings-
Hotkey- (the only thing I changed, I think ) Ctrl+Alt+M
Width- 640
Height- 480
Quality- 50
Rate- 60
Sound- Off
Compression- On
Pre-shrink- Off

Hope that's what you're lookin for. Thanks for lookin into this.

Post by **Lax** » Tue Aug 23, 2005 9:57 am

Hmmmm even with the same settings, still no crash. Must be related to the effectively dual CPU. Unfortunately I dont have one for testing, so I'll have to order one, and hopefully I can fix it from there. Can you try setting the CPU affinity for both the tray program and EQ to the same single processor?

Stargon · Post by **Stargon** » Tue Aug 23, 2005 11:02 am

I don't know why it's registering that I am running dual CPU's heh, I'm only running 1.. that could be the issue... Where do I go to set the CPU settings the way you recomended? Thanks again

Post by **Lax** » Tue Aug 23, 2005 11:07 am

It's because your P4 has hyper-threading, which shows up as 2 CPUs to windows.

I dont really know how to set the affinity, only that people with such systems do it

Regardless, I have test hardware coming in the next couple days and will test this when it arrives

Post by **Lax** » Wed Aug 24, 2005 4:27 pm

Good news. I had the new hardware overnighted, and I have installed it, and I have also reproduced this crash. It's verified that it is due to effectively dual prcoessors (includes dual core, hyperthreading and dual cpu).

I'm working on it right now and should have it fixed very soon.

Post by **Lax** » Wed Aug 24, 2005 5:08 pm

Fixed. When you restart the WinEQ 2 tray it will patch itself up.

Please continue reporting any issues you experience

Stargon · Post by **Stargon** » Wed Aug 24, 2005 9:26 pm

Thanks! Works great now, appreciate the effort you put into correcting the issue!