New and getting an error

Larac · Post by **Larac** » Tue Mar 17, 2009 9:36 am

Sorry to bother just got the program, and I have been reading but still not sure what is the problem.

I am running on a Core Duo Laptop with 8400M video card with 2 gig of Ram.

When I run the InnerSpace, it comes up fine, EQ2 starts up, I enter Pass and the movie starts, with the Innerspace info block in the upper left hand.

Then when EQ2 should start I get this error.

Program d:\Program Files\Sony\Everquest II\Everquest2.exe
R6034
Application has made an attempt to load the C runtime library incorrectly

when I press ok, it pops a 2nd message.

EQII Detected an unrecoverable error and must shut down
E:\live\eq2\frame work\core\devices\src\directx 9 render device.cpp

Direct X Error D3DERR_invalid id call
00974017 0088d9c8

EQ2 runs fine without Innerspace
Reinstalled Direct X 9.0C
Reinstalled Microsoft Net

Looked for a log in Innerspace but did not find one, where would it be found?

What ever else is needed please let me know.

Lee

Post by **Lax** » Tue Mar 17, 2009 10:25 am

Someone else said they had a similar problem with another game recently, and I don't know what it is. There is no log for Inner Space (there is a diagnostic feature that produces useful output, but I went through all of that with the last guy and nothing of interest showed up; I would not expect any different from you with the same problem), and this problem is not an Inner Space problem, though it does apparently only show up when using it.

There is some software installed on your PC that is somehow interfering, and I don't know what software that would be. It could be something that shouldn't be there, or it could be something you installed on purpose that corrupted a system DLL or something. Long story short, if you were to reinstall Windows and start clean, it would work perfectly fine, but short of that, I really don't know.

Worst case, I can refund your payment.

Larac · Post by **Larac** » Tue Mar 17, 2009 5:47 pm

thanks I'll see what I can do.

And sorry for the triple post.

Lee

Post by **Lax** » Tue Mar 17, 2009 10:23 pm

I notice you came in chat earlier so maybe you're not having this issue anymore, but apparently the other person I was referring to says he uninstalled SQL Server 2005 today and the problem went away.