Boxing issues with WinEQ2.14 with Everquest

EventHorizon · Post by **EventHorizon** » Tue May 08, 2007 1:15 pm

Good day.

Lately I've been experiencing issues with WinEQ2 and Everquest when dual boxing - one window is at 1680x1050 resolution w/all models enabled, and the 2nd is 800x600 with all models enabled - I've been receiving reset device errors when it actually crashes, however, I can usually tell it's going to happen as one (or both) of my sessions suddenly show white textures (ie. for buildings, NPC's, etc) when zoning into a new zone.

Sysinfo.txt is below. I'll test dropping the Luclin models on the 800x600 window (sound is already turned off) to see if it makes any difference for it's memory footprint (the 1680x1050 session carries about 900ish MB of memory space - I'm checking using task manager - while the second clocks in around 500MB. There is 2GB of physical RAM in the machine.

WinEQ 2 System Information
System:
-----------------------------------
Windows Version: Microsoft Windows XP/Service Pack 2/2600.xpsp_sp2_gdr.070227-2254
System Physical RAM: 974/2047MB
Page File: 4056/4963MB
Virtual Memory: 1157/2047MB (Extended: 0MB)
CPU 1: AMD Athlon(tm) 64 Processor 3500+ @ 2264MHz
CPU Affinity Mask: 1
Video 1: \\.\DISPLAY1/NVIDIA GeForce 7600 GT
Video 2: \\.\DISPLAYV1/NetMeeting driver
Video 3: \\.\DISPLAYV2/RDPDD Chained DD
Monitor 1: \\.\DISPLAY1 (0,0,1680,1050) (1680x1050) PRIMARY
Sound: ?
DirectX: 4.09.00.0904
Internet Explorer: 7.0.5730.11
WinEQ: 2.14

Loaded Modules:
-----------------------------------
Module 0: C:\Games\Everquest\eqgame.exe
Module 1: C:\WINDOWS\system32\ntdll.dll
Module 2: C:\WINDOWS\system32\kernel32.dll
Module 3: C:\Games\Everquest\mss32.dll
Module 4: C:\WINDOWS\system32\USER32.dll
Module 5: C:\WINDOWS\system32\GDI32.dll
Module 6: C:\WINDOWS\system32\WINMM.dll
Module 7: C:\WINDOWS\system32\ADVAPI32.dll
Module 8: C:\WINDOWS\system32\RPCRT4.dll
Module 9: C:\WINDOWS\system32\WSOCK32.dll
Module 10: C:\WINDOWS\system32\WS2_32.dll
Module 11: C:\WINDOWS\system32\msvcrt.dll
Module 12: C:\WINDOWS\system32\WS2HELP.dll
Module 13: C:\WINDOWS\system32\DINPUT8.dll
Module 14: C:\WINDOWS\system32\d3dx9_30.dll
Module 15: C:\Games\Everquest\DSETUP.dll
Module 16: C:\WINDOWS\system32\VERSION.dll
Module 17: C:\WINDOWS\system32\ole32.dll
Module 18: C:\WINDOWS\system32\WININET.dll
Module 19: C:\WINDOWS\system32\SHLWAPI.dll
Module 20: C:\WINDOWS\system32\Normaliz.dll
Module 21: C:\WINDOWS\system32\iertutil.dll
Module 22: C:\WINDOWS\system32\SHELL32.dll
Module 23: C:\WINDOWS\system32\IMM32.dll
Module 24: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll
Module 25: C:\WINDOWS\system32\comctl32.dll
Module 26: C:\Program Files\WinEQ2\WinEQ2.dll
Module 27: C:\WINDOWS\system32\PSAPI.DLL
Module 28: C:\Program Files\WinEQ2\Lavish.dll
Module 29: C:\WINDOWS\system32\iphlpapi.dll
Module 30: C:\WINDOWS\system32\mswsock.dll
Module 31: C:\WINDOWS\system32\hnetcfg.dll
Module 32: C:\WINDOWS\System32\wshtcpip.dll
Module 33: C:\WINDOWS\system32\DNSAPI.dll
Module 34: C:\WINDOWS\System32\winrnr.dll
Module 35: C:\WINDOWS\system32\WLDAP32.dll
Module 36: C:\WINDOWS\system32\rasadhlp.dll
Module 37: C:\Program Files\WinEQ2\WinEQ2-EQ.dll
Module 38: C:\WINDOWS\system32\MSIMG32.dll
Module 39: C:\Program Files\WinEQ2\WinEQ2-D3D9.dll
Module 40: C:\Program Files\WinEQ2\WinEQ2-D3D8.dll
Module 41: C:\Program Files\WinEQ2\WinEQ2-DI8.dll
Module 42: C:\WINDOWS\system32\uxtheme.dll
Module 43: C:\Program Files\WinEQ2\EQPlayNice.dll
Module 44: C:\WINDOWS\system32\MSCTF.dll
Module 45: C:\WINDOWS\system32\apphelp.dll
Module 46: C:\WINDOWS\system32\msctfime.ime
Module 47: C:\WINDOWS\system32\NTMARTA.DLL
Module 48: C:\WINDOWS\system32\SAMLIB.dll
Module 49: C:\Games\Everquest\EQGraphicsDX9.DLL
Module 50: C:\WINDOWS\system32\d3d9.dll
Module 51: C:\WINDOWS\system32\d3d8thk.dll
Module 52: C:\Games\Everquest\dpvs.dll
Module 53: C:\WINDOWS\system32\OLEAUT32.DLL
Module 54: C:\WINDOWS\system32\HID.DLL
Module 55: C:\WINDOWS\system32\SETUPAPI.DLL
Module 56: C:\WINDOWS\system32\WINTRUST.dll
Module 57: C:\WINDOWS\system32\CRYPT32.dll
Module 58: C:\WINDOWS\system32\MSASN1.dll
Module 59: C:\WINDOWS\system32\IMAGEHLP.dll
Module 60: C:\Games\Everquest\mssmp3.asi
Module 61: C:\Games\Everquest\mssvoice.asi
Module 62: C:\Games\Everquest\mssa3d.m3d
Module 63: C:\Games\Everquest\mssds3d.m3d
Module 64: C:\Games\Everquest\mssdx7.m3d
Module 65: C:\Games\Everquest\msseax.m3d
Module 66: C:\Games\Everquest\mssrsx.m3d
Module 67: C:\WINDOWS\system32\MSACM32.dll
Module 68: C:\Games\Everquest\msssoft.m3d
Module 69: C:\Games\Everquest\mssdsp.flt
Module 70: C:\WINDOWS\system32\wdmaud.drv
Module 71: C:\WINDOWS\system32\msacm32.drv
Module 72: C:\WINDOWS\system32\midimap.dll
Module 73: C:\WINDOWS\system32\DSOUND.DLL
Module 74: C:\WINDOWS\system32\KsUser.dll

Direct3D9:
-----------------------------------
Driver: NVIDIA GeForce 7600 GT/nv4_disp.dll/6/14/10/9371
Adapter Display Mode: 1680x1050 D3DFMT_X8R8G8B8
Game Display Mode: 1680x1050 D3DFMT_X8R8G8B8 (Windowed)
Current Adapter: 0
Available Texture Memory: 574MB
Direct3D8:
-----------------------------------
Adapter Display Mode: 0x0 D3DFMT_UNKNOWN
Game Display Mode: 0x0 D3DFMT_UNKNOWN
Current Adapter: 0
Available Texture Memory: (not currently available)
DirectInput8:
-----------------------------------

EverQuest:
-----------------------------------
Profile 1: Profile1
EQ Path: C:\Games\Everquest
EQClient.ini: .\eqclient.ini
Patch: ON Server Type: Normal Locale: us
Video Adapter: Application Controlled
Luclin models: 29 (+145 min RAM)
Sound: ON (+22 min RAM)
Dynamic Lighting: ON (+4 min RAM)
Texture Quality: MEDIUM (+30 min RAM)
Sky: COMPLEX (+10 min RAM)
Calculated minimum RAM: 494MB (BASE+211MB)
Level of Detail: 1
MaxFPS: 100
Additional setting: VertexShaders=TRUE
Additional setting: 20PixelShaders=TRUE
Additional setting: 1xPixelShaders=TRUE

EQPlayNice:
-----------------------------------
EQ Version: eqgame.exe Apr 19 2007 14:31:05
Foreground
Mode: FPS Limiter
Max FPS: 40
Rendering: 1/1
Background
Mode: CPU Limiter
Max FPS: 30
Rendering: 1/30

sysinfo.txt info from 2nd window:
WinEQ 2 System Information
System:
-----------------------------------
Windows Version: Microsoft Windows XP/Service Pack 2/2600.xpsp_sp2_gdr.070227-2254
System Physical RAM: 110/2047MB
Page File: 3063/4963MB
Virtual Memory: 1151/2047MB (Extended: 0MB)
CPU 1: AMD Athlon(tm) 64 Processor 3500+ @ 2264MHz
CPU Affinity Mask: 1
Video 1: \\.\DISPLAY1/NVIDIA GeForce 7600 GT
Video 2: \\.\DISPLAYV1/NetMeeting driver
Video 3: \\.\DISPLAYV2/RDPDD Chained DD
Monitor 1: \\.\DISPLAY1 (0,0,1680,1050) (1680x1050) PRIMARY
Sound: ?
DirectX: 4.09.00.0904
Internet Explorer: 7.0.5730.11
WinEQ: 2.14

Loaded Modules:
-----------------------------------
Module 0: C:\Games\EQCopy\eqgame.exe
Module 1: C:\WINDOWS\system32\ntdll.dll
Module 2: C:\WINDOWS\system32\kernel32.dll
Module 3: C:\Games\EQCopy\mss32.dll
Module 4: C:\WINDOWS\system32\USER32.dll
Module 5: C:\WINDOWS\system32\GDI32.dll
Module 6: C:\WINDOWS\system32\WINMM.dll
Module 7: C:\WINDOWS\system32\ADVAPI32.dll
Module 8: C:\WINDOWS\system32\RPCRT4.dll
Module 9: C:\WINDOWS\system32\WSOCK32.dll
Module 10: C:\WINDOWS\system32\WS2_32.dll
Module 11: C:\WINDOWS\system32\msvcrt.dll
Module 12: C:\WINDOWS\system32\WS2HELP.dll
Module 13: C:\WINDOWS\system32\DINPUT8.dll
Module 14: C:\WINDOWS\system32\d3dx9_30.dll
Module 15: C:\Games\EQCopy\DSETUP.dll
Module 16: C:\WINDOWS\system32\VERSION.dll
Module 17: C:\WINDOWS\system32\ole32.dll
Module 18: C:\WINDOWS\system32\WININET.dll
Module 19: C:\WINDOWS\system32\SHLWAPI.dll
Module 20: C:\WINDOWS\system32\Normaliz.dll
Module 21: C:\WINDOWS\system32\iertutil.dll
Module 22: C:\WINDOWS\system32\SHELL32.dll
Module 23: C:\WINDOWS\system32\IMM32.dll
Module 24: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll
Module 25: C:\WINDOWS\system32\comctl32.dll
Module 26: C:\Program Files\WinEQ2\WinEQ2.dll
Module 27: C:\WINDOWS\system32\PSAPI.DLL
Module 28: C:\Program Files\WinEQ2\Lavish.dll
Module 29: C:\WINDOWS\system32\iphlpapi.dll
Module 30: C:\WINDOWS\system32\mswsock.dll
Module 31: C:\WINDOWS\system32\hnetcfg.dll
Module 32: C:\WINDOWS\System32\wshtcpip.dll
Module 33: C:\WINDOWS\system32\DNSAPI.dll
Module 34: C:\WINDOWS\System32\winrnr.dll
Module 35: C:\WINDOWS\system32\WLDAP32.dll
Module 36: C:\WINDOWS\system32\rasadhlp.dll
Module 37: C:\Program Files\WinEQ2\WinEQ2-EQ.dll
Module 38: C:\WINDOWS\system32\MSIMG32.dll
Module 39: C:\Program Files\WinEQ2\WinEQ2-D3D9.dll
Module 40: C:\Program Files\WinEQ2\WinEQ2-D3D8.dll
Module 41: C:\Program Files\WinEQ2\WinEQ2-DI8.dll
Module 42: C:\WINDOWS\system32\uxtheme.dll
Module 43: C:\Program Files\WinEQ2\EQPlayNice.dll
Module 44: C:\WINDOWS\system32\MSCTF.dll
Module 45: C:\WINDOWS\system32\apphelp.dll
Module 46: C:\WINDOWS\system32\msctfime.ime
Module 47: C:\WINDOWS\system32\NTMARTA.DLL
Module 48: C:\WINDOWS\system32\SAMLIB.dll
Module 49: C:\Games\EQCopy\EQGraphicsDX9.DLL
Module 50: C:\WINDOWS\system32\d3d9.dll
Module 51: C:\WINDOWS\system32\d3d8thk.dll
Module 52: C:\Games\EQCopy\dpvs.dll
Module 53: C:\WINDOWS\system32\HID.DLL
Module 54: C:\WINDOWS\system32\SETUPAPI.DLL
Module 55: C:\WINDOWS\system32\WINTRUST.dll
Module 56: C:\WINDOWS\system32\CRYPT32.dll
Module 57: C:\WINDOWS\system32\MSASN1.dll
Module 58: C:\WINDOWS\system32\IMAGEHLP.dll
Module 59: C:\WINDOWS\system32\OLEAUT32.DLL

Direct3D9:
-----------------------------------
Driver: NVIDIA GeForce 7600 GT/nv4_disp.dll/6/14/10/9371
Adapter Display Mode: 1680x1050 D3DFMT_X8R8G8B8
Game Display Mode: 800x600 D3DFMT_X8R8G8B8 (Windowed)
Current Adapter: 0
Available Texture Memory: 519MB
Direct3D8:
-----------------------------------
Adapter Display Mode: 0x0 D3DFMT_UNKNOWN
Game Display Mode: 0x0 D3DFMT_UNKNOWN
Current Adapter: 0
Available Texture Memory: (not currently available)
DirectInput8:
-----------------------------------

EverQuest:
-----------------------------------
Profile 2: Profile2
EQ Path: C:\Games\EQCopy
EQClient.ini: .\eqclient.ini
Patch: ON Server Type: Normal Locale: us
Video Adapter: Application Controlled
Luclin models: 29 (+145 min RAM)
Texture Compression: ON (+0 min RAM)
MipMapping: ON (+4 min RAM)
Dynamic Lighting: ON (+4 min RAM)
Texture Caching: ON (+0 min RAM)
Texture Quality: MEDIUM (+30 min RAM)
Sky: COMPLEX (+10 min RAM)
Calculated minimum RAM: 476MB (BASE+193MB)
Level of Detail: 1
MaxFPS: 100
Additional setting: VertexShaders=TRUE
Additional setting: 20PixelShaders=TRUE
Additional setting: 1xPixelShaders=TRUE

EQPlayNice:
-----------------------------------
EQ Version: eqgame.exe Apr 19 2007 14:31:05
Foreground
Mode: FPS Limiter
Max FPS: 40
Rendering: 1/1
Background
Mode: CPU Limiter
Max FPS: 30
Rendering: 1/30

Actually - on this test, the 2nd box (Profile2) is showing all the things I described - white textures, I can't see the world (only objects within it). It's strange.

I'll go try dropping models/etc.

And I know it's probably something to do with the latest DLL from SOE, those crazy developers.

Any suggestions?

Thanks, Lax!

Post by **Lax** » Tue May 08, 2007 1:50 pm

Well, you're right that it's probably something to do with the latest DLL from SOE. WinEQ hasnt been patched in months, so if this just started happening...

So here's the deal. When you start seeing white textures and such, that means that your texture memory has been depleted, and DirectX doesn't have the ability to load the texture that would have been there. The game fills it in with white (World of Warcraft in this situation fills it in with bright green). You get the Reset Device error because the game is trying to reset the display, and DirectX does not have enough physical memory left on the video card to do so.

Basically, the game isn't freeing up some video resources. I don't know what to suggest other than what you're going to try anyway, which is disabling various options in EQ.

EventHorizon · Post by **EventHorizon** » Tue May 08, 2007 4:01 pm

I tried with lower amounts of models - it still happened.

Deleted the dx9 graphics .dll and repatched, and haven't had it happen again.

Wierd.

EventHorizon · Post by **EventHorizon** » Tue Jul 17, 2007 5:05 pm

Just to update this Lax - I kept having this, so I ended up always loading up the 2nd account on my laptop (work laptop, so needless to say I have to hide EQ from the work people(s) who scan for non company software (Sony DRM rootkits 4tw) or just run it at home). Not exactly the best way to go about things, bleh. I want to box on my gaming machine, darn it!

After the last patch I tested it out, and boxing is (seemingly) working for me again. Ran through more than a few zones with both running without any more texture issues, so I guess (for me at least) the Sony chipmunks have fixed their inadvertent memory leak somewhere.

We can hope.

Anyhow, thanks!