Innerspace connection to lavish software license server fail

pangelo · Post by **pangelo** » Wed Jul 04, 2007 6:30 pm

Ok, since the "hardware" update, I haven't been able to run innerspace... keeps saying "Connection to Lavish Software License server failed"

pangelo · Post by **pangelo** » Wed Jul 04, 2007 6:53 pm

What's the point in paying for a subscription if it just suddenly stops working and no fricking notifications from those that run it???

Gets really frustrating.. I can run innerspace, patcher runs fine. Attempt to log in manually, logs in, but won't run vanguard.. says can't connect to login server... wtf???

fearless · Post by **fearless** » Wed Jul 04, 2007 7:50 pm

Pangelo-

Rename / delete your innerspace.xml file in the Inner Space program directory and restart IS (your computer first if possible). Inner Space will rebuild the xml file.

I have reports that IS / VG is working for others.

pangelo · Post by **pangelo** » Thu Jul 05, 2007 12:26 am

Tried that.. deleting the file... rebooting, restartgin innerspace... comes up, trh and log in on game and get the following errorll

Connection to Lavish Software liscense server failed. The server may be inaccessable to yo at the time, or the amonnt of netwlrk lag between ou and the server may be extrordinarily high.

I can log in to the website fine... since I'm posting here... just not into the game...

pangelo · Post by **pangelo** » Thu Jul 05, 2007 12:41 am

my username and password si working fine on here... jtust not on the authenticagion serfers.... very frustration... have enen re-inslalled to nl avail.

fearless · Post by **fearless** » Thu Jul 05, 2007 10:44 am

That error is commonly associated with something interfering between your computer and the lavish servers (obviously).

Did you install any antivirus or firewall software recently? Have you done any scans for malware? Any of those things can hijack your connection.

eolewis · Post by **eolewis** » Thu Jul 05, 2007 11:22 am

I have been getting this same exact error while using WinEQ 2 the last couple days intermittantly without having installed anything... of course, 90% of the time I get this message, the website has also been down.

fearless · Post by **fearless** » Thu Jul 05, 2007 11:32 am

eolewis wrote:I have been getting this same exact error while using WinEQ 2 the last couple days intermittantly without having installed anything... of course, 90% of the time I get this message, the website has also been down.

There was some server maintenance yesterday. The OP is specifically not able to connect via IS but is able to connect to the website using a browser, this generally means that something is interfering with / hijacking the connection. As others are able to connect via IS this leads me to believe it is something client side.

In the situations where it is something client side, most often it is malware, a virus, recent software installs (norton, mcafee, etc) or a corrupted innerspace.xml file.

As we have ran through the fix for the corrupted innerspace.xml file, I am leaning towards other software on the computer.

wildstar10 · Post by **wildstar10** » Tue Jul 10, 2007 1:14 pm

interestingly enought i had this happen to me today as well. i was actually logged in and using isxvg. I had the app dump out (no big deal really) and then after that i've been unable to log in via the app tho i can on the webpage. I have made no adjustments to my machine and have deleted and reloaded th inerrspace.xml file. I don't get unable to contact server i get an actual authentication failure.