eqgame.exe crash

WinEQ 2.0 Pro discussion and support

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Lax
Owner
Posts: 6634
Joined: Fri Jun 18, 2004 6:08 pm

Post by Lax » Thu Oct 26, 2006 9:25 am

Definitely have it fix

Code: Select all

O20 - AppInit_DLLs: interceptor.dll
Also any of the ones that say "(file missing)" wouldnt hurt to remove, such as

Code: Select all

O2 - BHO: CVirtualDNSObj Object - {86C510E9-97EF-4749-914F-0280247BE3A6} - C:\WINDOWS\VirtualDNS.dll (file missing)
O2 - BHO: (no name) - {B7672BAF-E9A3-49B6-86B2-C81719A18A4C} - C:\WINDOWS\system32\pqoxpeqj.dll (file missing)
O2 - BHO: DPCUpdater Object - {E291663A-2D6F-4B56-B9DF-AE239AEF6A5B} - C:\WINDOWS\system32\vtsqq.dll (file missing) 
If that doesnt solve the problem, try closing down all apps including SpyCatcher 2006 to see if one of them is breaking something.

This next thing shouldn't matter but it's a possibility: You can check if Data Execution Prevention is set to "Turn on DEP for all programs and services except those I select" -- this is under the System control panel, Advanced, Performance Options, Data Execution Prevention tab. It should probably be set to "Turn on DEP for essential Windows programs and services only" or you can probably add EQ to the exclusion list.

hooters
Non-Subscriber
Posts: 13
Joined: Fri Oct 06, 2006 5:27 pm

Post by hooters » Thu Oct 26, 2006 10:41 am

Code: Select all

An unexpected error has occurred at procedure: modBackup_MakeBackup(sItem=O20 - AppInit_DLLs: interceptor.dll)
Error #5 - Invalid procedure call or argument

Please email me at merijn@spywareinfo.com, reporting the following:
* What you were trying to fix when the error occurred, if applicable
* How you can reproduce the error
* A complete HijackThis scan log, if possible

Windows version: Windows NT 5.01.2600
MSIE version: 6.0.2900.2180
HijackThis version: 1.99.1

This message has been copied to your clipboard.
Click OK to continue the rest of the scan.
I was attempting to delete it, and 4 (file missing) files and it gave me that message about the interceptor.dll. Will attempt to run this in safe mode and see if it will be able to there =/.

hooters
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Posts: 13
Joined: Fri Oct 06, 2006 5:27 pm

Post by hooters » Thu Oct 26, 2006 11:07 am

Ok in safemode i couldn't seem to run HijackThis, but I did manage to delete InterceptorHelper.dll. Got the same error when deleting interceptor.dll though. But I did find out what program is using it. My SpyCatcher program, that I downloaded ( I'm almost positive ) in the same hour as the SpyHunter. That'll teach me =P. Anyways, just went to uninstall it and it prompted me that all the spywares and suspicious files will be released if I uninstall. Should I?

Lax
Owner
Posts: 6634
Joined: Fri Jun 18, 2004 6:08 pm

Post by Lax » Thu Oct 26, 2006 11:16 am

You can always run Windows Defender after uninstalling Spycatcher. There's no guarantee that it's definitely from spycatcher, but having DLLs called interceptor in c:\windows\system32 is definitely suspicious. If it were me, I'd uninstall it and run Windows Defender afterward.

hooters
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Joined: Fri Oct 06, 2006 5:27 pm

Post by hooters » Thu Oct 26, 2006 11:20 am

I tried to download Windows Defender when you mentioned it before, but when it asks you to validate I never get the install prompt and the alternative method takes me to a page that cannot be displayed. I use Microsoft Windows XP though =/.

Lax
Owner
Posts: 6634
Joined: Fri Jun 18, 2004 6:08 pm

Post by Lax » Thu Oct 26, 2006 11:37 am

Well, that sounds like a browser issue. If you use Internet Explorer, try upgrading it to IE 7.0 first (though you might run into the same issue, in which case you should try using Firefox). If you use Firefox, try using IE just to download it.

But, you did mention you have Spybot S&D so you can run that afterward instead

hooters
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Joined: Fri Oct 06, 2006 5:27 pm

Post by hooters » Thu Oct 26, 2006 12:05 pm

It appears WinEQ is working again =D. Thanks so much for the quick responses and helping me fix this. I would have hated to throw in the towel and stop using the product =(. I'll post again if I have further issues =).

Nexten
GamingTools Subscriber
Posts: 7
Joined: Wed Nov 08, 2006 3:11 pm

Having the same problem

Post by Nexten » Thu Nov 30, 2006 2:05 pm

I'm having the exact same problem but I don't even have the sysinfo file in my wineq2 folder. My scan found no viruses or spyware. This computer is only a few days old and the only things i've put on it are windows XP, EQ, WINEQ2, and CA internet security.

Nexten
GamingTools Subscriber
Posts: 7
Joined: Wed Nov 08, 2006 3:11 pm

hijack

Post by Nexten » Thu Nov 30, 2006 2:26 pm

I tried hijackthis and got this log
Logfile of HijackThis v1.99.1
Scan saved at 2:05:41 PM, on 12/1/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfsem.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfaem.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.0.418.0\QOELoader.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\svchost.exe
C:\DOCUME~1\Keating\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [cafwc] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\cafw.exe -cl
O4 - HKLM\..\Run: [capfaem] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfaem.exe
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.0.418.0\QOELoader.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O20 - Winlogon Notify: PFW - C:\WINDOWS\SYSTEM32\UmxWnp.Dll
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe

fearless
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Posts: 345
Joined: Mon Jul 19, 2004 5:27 pm

Post by fearless » Thu Nov 30, 2006 3:50 pm

I have little doubt that the Internet Security suite doesn't help this along. I would highly suggest taking a look at the free AVG product line from Grisoft. I have found it superior to Norton or Mcafee or whatever else is out there.

Nexten
GamingTools Subscriber
Posts: 7
Joined: Wed Nov 08, 2006 3:11 pm

Post by Nexten » Thu Nov 30, 2006 4:08 pm

I uninstalled CA internet security and now it works. Thanks for the tip

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