eqgame.exe crash

WinEQ 2.0 Pro discussion and support

Moderators: Lavish Software Team, Moderators

Post Reply
hooters
Non-Subscriber
Posts: 13
Joined: Fri Oct 06, 2006 5:27 pm

eqgame.exe crash

Post by hooters » Mon Oct 23, 2006 10:15 pm

Hey! I used Wineq2.0 and never had issues. I quit for about a month and then came back about 2 weeks ago. Ever since I have not been able to get wineq to work. My problem happens when I select a profile from the Everquest section, and when it should bring up EQ it gives me an error that reads:

Code: Select all

eqgame.exe has encountered a problem and needs to close.  We are sorry for the inconvenience.

If you were in the middle of soemthing, the iformation you were working on might be lost.

Please tell microsoft about this problem.
We have created an error report that you can sent to us.  We will treat this report as confidential and anonymous.
Then you get the option to send an error report or not. I've seen this error with non EQ related things before =/. I have tried uninstalling wineq and reinstalling several times but its always the same.

WinEQ 2 System Information
System:
-----------------------------------
Windows Version: Microsoft Windows XP/Service Pack 2/2600.xpsp_sp2_gdr.050301-1519
System Physical RAM: 380/1023MB
Page File: 3713/4694MB
Virtual Memory: 2006/2047MB (Extended: 0MB)
CPU 1: AMD Sempron(tm) 2400+ @ 1660MHz
CPU Affinity Mask: 1
Video 1: \\.\DISPLAY1/NVIDIA GeForce FX 5500
Video 2: \\.\DISPLAYV1/NetMeeting driver
Video 3: \\.\DISPLAYV2/RDPDD Chained DD
Monitor 1: \\.\DISPLAY1 (0,0,1152,864) (1152x864) PRIMARY
Sound: ?
DirectX: 4.09.00.0904
Internet Explorer: 6.0.2900.2180
WinEQ: 2.14

Loaded Modules:
-----------------------------------
Module 0: C:\Program Files\Sony\EverQuest Trilogy\everquest.exe
Module 1: C:\WINDOWS\system32\ntdll.dll
Module 2: C:\WINDOWS\system32\kernel32.dll
Module 3: C:\WINDOWS\system32\WS2_32.dll
Module 4: C:\WINDOWS\system32\msvcrt.dll
Module 5: C:\WINDOWS\system32\WS2HELP.dll
Module 6: C:\WINDOWS\system32\ADVAPI32.dll
Module 7: C:\WINDOWS\system32\RPCRT4.dll
Module 8: C:\WINDOWS\system32\IMM32.dll
Module 9: C:\WINDOWS\system32\USER32.dll
Module 10: C:\WINDOWS\system32\GDI32.dll
Module 11: C:\WINDOWS\system32\WINMM.dll
Module 12: C:\WINDOWS\system32\WININET.dll
Module 13: C:\WINDOWS\system32\CRYPT32.dll
Module 14: C:\WINDOWS\system32\MSASN1.dll
Module 15: C:\WINDOWS\system32\OLEAUT32.dll
Module 16: C:\WINDOWS\system32\ole32.dll
Module 17: C:\WINDOWS\system32\SHLWAPI.dll
Module 18: C:\WINDOWS\system32\WSOCK32.dll
Module 19: C:\WINDOWS\system32\d3d8.dll
Module 20: C:\WINDOWS\system32\d3d8thk.dll
Module 21: C:\WINDOWS\system32\VERSION.dll
Module 22: C:\WINDOWS\system32\DSOUND.dll
Module 23: C:\WINDOWS\system32\COMCTL32.dll
Module 24: C:\WINDOWS\system32\interceptor.dll
Module 25: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll
Module 26: C:\WINDOWS\system32\uxtheme.dll
Module 27: C:\WINDOWS\system32\InterceptHelper.dll
Module 28: C:\WINDOWS\system32\MSVCP71.dll
Module 29: C:\WINDOWS\system32\MSVCR71.dll
Module 30: C:\Program Files\WinEQ2\WinEQ2.dll
Module 31: C:\WINDOWS\system32\PSAPI.DLL
Module 32: C:\Program Files\WinEQ2\Lavish.dll
Module 33: C:\WINDOWS\system32\iphlpapi.dll
Module 34: C:\WINDOWS\system32\mswsock.dll
Module 35: C:\WINDOWS\system32\hnetcfg.dll
Module 36: C:\WINDOWS\System32\wshtcpip.dll
Module 37: C:\WINDOWS\system32\DNSAPI.dll
Module 38: C:\WINDOWS\System32\winrnr.dll
Module 39: C:\WINDOWS\system32\WLDAP32.dll
Module 40: C:\WINDOWS\system32\rasadhlp.dll
Module 41: C:\Program Files\WinEQ2\WinEQ2-EQ.dll
Module 42: C:\WINDOWS\system32\SHELL32.dll
Module 43: C:\WINDOWS\system32\MSIMG32.dll
Module 44: C:\Program Files\WinEQ2\WinEQ2-D3D9.dll
Module 45: C:\WINDOWS\system32\d3dx9_30.dll
Module 46: C:\Program Files\WinEQ2\WinEQ2-D3D8.dll
Module 47: C:\Program Files\WinEQ2\WinEQ2-DI8.dll

Direct3D9:
-----------------------------------
Adapter Display Mode: 0x0 D3DFMT_UNKNOWN
Game Display Mode: 0x0 D3DFMT_UNKNOWN (Windowed)
Current Adapter: 0
Available Texture Memory: (not currently available)
Direct3D8:
-----------------------------------
Adapter Display Mode: 0x0 D3DFMT_UNKNOWN
Game Display Mode: 0x0 D3DFMT_UNKNOWN
Current Adapter: 0
Available Texture Memory: (not currently available)
DirectInput8:
-----------------------------------

EverQuest:
-----------------------------------
Profile 2: 2
EQ Path: C:\Program Files\Sony\EverQuest Trilogy
EQClient.ini: .\eqclient.ini
Patch: ON Server Type: Normal Locale: us
Video Adapter: Application Controlled
Luclin models: 29 (+145 min RAM)
Sound: ON (+22 min RAM)
Dynamic Lighting: ON (+4 min RAM)
Texture Quality: MEDIUM (+30 min RAM)
Calculated minimum RAM: 484MB (BASE+201MB)
Level of Detail: 1
MaxFPS: 100
Additional setting: VertexShaders=TRUE
Additional setting: 20PixelShaders=0
Additional setting: 1xPixelShaders=0


Thanks for the help!
Top
hooters
Non-Subscriber
Posts: 13
Joined: Fri Oct 06, 2006 5:27 pm

Post by hooters » Mon Oct 23, 2006 10:25 pm

I don't know how to read that stuff but was just reading some other posts from Lax and he was telling someone he was using way to much ram. I took the above information while I had 2 full things of EQ1 running and a few other programs..so it might show i'm using abunch :).
Top
fearless
Non-Subscriber
Posts: 345
Joined: Mon Jul 19, 2004 5:27 pm

Post by fearless » Tue Oct 24, 2006 9:06 am

Have you patched EQ up? Does EQ launch without WinEQ? Do you have the latest DirectX?
Top
hooters
Non-Subscriber
Posts: 13
Joined: Fri Oct 06, 2006 5:27 pm

Post by hooters » Tue Oct 24, 2006 12:27 pm

Yes, I have been playing EQ with 2 of my accounts without wineq, but its a huge memory hog. I've also patched but i'll go check for any weird ones. I have the latest version of Direct X ( DirectX 9.0c 4.09.0000.0904 ).
Top
fearless
Non-Subscriber
Posts: 345
Joined: Mon Jul 19, 2004 5:27 pm

Post by fearless » Tue Oct 24, 2006 1:14 pm

Do you get this error on your first session or second?
Top
hooters
Non-Subscriber
Posts: 13
Joined: Fri Oct 06, 2006 5:27 pm

Post by hooters » Tue Oct 24, 2006 5:35 pm

Any time i try to load up everquest using WinEQ i get the error. It does not even make it to patch screen, and if i toggle to skip the patch it does the same thing.
Top
hooters
Non-Subscriber
Posts: 13
Joined: Fri Oct 06, 2006 5:27 pm

Post by hooters » Wed Oct 25, 2006 2:43 pm

If there is anything else i need to post to help you help me, let me know please! =D
Top
fearless
Non-Subscriber
Posts: 345
Joined: Mon Jul 19, 2004 5:27 pm

Post by fearless » Wed Oct 25, 2006 3:07 pm

hooters wrote:If there is anything else i need to post to help you help me, let me know please! =D
I'm kind of stumped, I'll see if I can grab lax on irc and ask him to look at the thread.
Top
hooters
Non-Subscriber
Posts: 13
Joined: Fri Oct 06, 2006 5:27 pm

Post by hooters » Wed Oct 25, 2006 4:00 pm

Thank you, I'd appretiate it. Tis a wonderful product i'd like to continue using.
Top
Lax
Owner
Posts: 6634
Joined: Fri Jun 18, 2004 6:08 pm

Post by Lax » Wed Oct 25, 2006 4:20 pm

Module 24: C:\WINDOWS\system32\interceptor.dll
You appear to have some malware (this one is listed as a Trojan, specifically) on your system. Please scan for viruses and spyware, here's some well-known and free solutions:
Virus: http://free.grisoft.com - AVG Free
Spyware/Adware/etc: http://www.microsoft.com/athome/securit ... fault.mspx - Windows Defender
OR
http://www.safer-networking.org/en/spybotsd/index.html - Spybot Search & Destroy

You should NOT use solutions that are not well known and highly regarded. Some software that calls itself a spyware scanner actually installs malware. Spyware Doctor is an example I can think of that has caused users problems in the past. So, I highly recommend the free solutions above.

(and yes, this will solve your crash on startup issue)
Top
fearless
Non-Subscriber
Posts: 345
Joined: Mon Jul 19, 2004 5:27 pm

Post by fearless » Wed Oct 25, 2006 4:27 pm

Also, http://housecall.trendmicro.com will do a virus / malware check over the internet. It is another good solution.
Top
hooters
Non-Subscriber
Posts: 13
Joined: Fri Oct 06, 2006 5:27 pm

Post by hooters » Wed Oct 25, 2006 7:28 pm

I just did a full scan with my Symantec AntiVirus and a full scan with Spybot- Search and Destroy. Both found a few things and were able to get rid of them, with one exception. Spybot told me that one could not be removed because it may still be in use and wanted me to reset and let it rescan on startup. So i did that, and it rescanned and found the same one but then gave me the same message..that i should let it restart my computer and scan again. I do recognize the program, its called Spyhunter..a program i downloaded myself about a month ago because i was told it would get rid of a problem i was having. I had got rid of it shortly after because it didn't work but looks like it did what it was there to do =/.

I am still having the issue...and this seems to be the only one still on my computer. Have a neat trick to get rid of it or any more suggestions? =(
Top
Lax
Owner
Posts: 6634
Joined: Fri Jun 18, 2004 6:08 pm

Post by Lax » Wed Oct 25, 2006 8:00 pm

Couple things you can try with a bit of skill.

The easiest thing is probably to reboot into safe mode, navigate to the program's folder and delete it. If interceptor is still in c:\windows\system32, make sure to delete that and intercepthelper.dll too.

Another thing you can do is grab "Hijack This" from http://www.spywareinfo.com/~merijn/programs.php
It comes in a zip, it's just a single EXE file. You can just run it directly from the zip if you want, and it'll warn you that it can't keep a copy of fixed stuff if you dont unzip it to its own folder, but that's not a big deal usually. You can click the button to do a system scan and save to a log file, which opens in notepad to help you paste it somewhere, such as here, if you need help figuring out what stuff to fix, and what stuff is supposed to be there.
Top
hooters
Non-Subscriber
Posts: 13
Joined: Fri Oct 06, 2006 5:27 pm

Post by hooters » Wed Oct 25, 2006 8:16 pm

When deleting the selected files, I get the following error.

Code: Select all

Error deleting File or Folder

Cannot delete Interceptor:Access is Denied.

Make sure the disk is not full or write-protected and that the file is not currently in use.
Will try to run in safe mode and get rid of Spyhunter. Will report back after.
Top
hooters
Non-Subscriber
Posts: 13
Joined: Fri Oct 06, 2006 5:27 pm

Post by hooters » Wed Oct 25, 2006 8:46 pm

Went into safe mode and was unable to find Spyhunter anywhere. Found its original path but it was no longer there. Also tried to get ride of Interceptor from there and same error.

Got HijacktThis and here is my logfile. I will not touch it until advised. Thanks.

Code: Select all

Logfile of HijackThis v1.99.1
Scan saved at 7:16:53 PM, on 10/25/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Ventrilo\Ventrilo.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\XP user\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareBlock Class - {0A87E45F-537A-40B4-B812-E2544C21A09F} - C:\Program Files\SpyCatcher 2006\SCActiveBlock.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: CVirtualDNSObj Object - {86C510E9-97EF-4749-914F-0280247BE3A6} - C:\WINDOWS\VirtualDNS.dll (file missing)
O2 - BHO: (no name) - {B7672BAF-E9A3-49B6-86B2-C81719A18A4C} - C:\WINDOWS\system32\pqoxpeqj.dll (file missing)
O2 - BHO: DPCUpdater Object - {E291663A-2D6F-4B56-B9DF-AE239AEF6A5B} - C:\WINDOWS\system32\vtsqq.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SpyCatcher Reminder] "C:\Program Files\SpyCatcher 2006\SpyCatcher.exe" reminder
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Startup: Scheduler.lnk = C:\Program Files\SpyCatcher 2006\Scheduler daemon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: SpyCatcher Protector.lnk = C:\Program Files\SpyCatcher 2006\Protector.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://locator.cdn.imageservr.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O20 - AppInit_DLLs: interceptor.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: vtsqq - C:\WINDOWS\system32\vtsqq.dll (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
Top
Post Reply

Return to “GamingTools Members::WinEQ 2.0 Pro”