Everquest.exe problem

saebbon · Post by **saebbon** » Tue Sep 06, 2005 6:41 pm

Ever since I installed Norton Antivirus & spy sweeper when I try load everquest all I get is an Everquest.exe has encountered a promblem and needs to close. I have uninstalled both and still have this problem. Any suggestion would be greatly appreciated.

Thanks

mijuki · Post by **mijuki** » Wed Sep 07, 2005 12:07 am

Try downloading the latest exe from: http://eqlive.station.sony.com/support/ ... rQuest.zip

(EverQuest Patcher Help in EverQuestLive.com/Support/Tech Support/EverQuest Patcher Help).

Post by **Lax** » Wed Sep 07, 2005 7:44 am

Try mijuki's suggestion. If you're still having problems after that, paste your sysinfo.txt. Does this happen without WinEQ? If you havent tried, please do so. If it happens without WinEQ, then it's a problem on your system that should probably be resolved before trying to use WinEQ. If it doesn't, show me the contents of your SysInfo.txt file.

99% of the time, crashes like this one are either
a) Windows is not patched with critical updates
b) a virus or spyware present on the system are interfering with WinEQ. It might sound crazy, but a lot of spyware isnt compatible with WinEQ

saebbon · Post by **saebbon** » Thu Sep 08, 2005 9:53 am

Well I can run everquest without winEQ. I looked in wineq folder in EQ and its empty. I tryed the old version of win eq and get the same error message.

inEQ Version 1.38 Initializing
Windows Version Info: Microsoft Windows XP/Service Pack 2/2600.xpsp_sp2_rtm.040803-2158
--- Begin EQ Graphics Settings ---
Luclin models: 4 (+43 min RAM)
Calculated minimum RAM: 243MB (BASE+43MB)
Additional setting: HardwareTnL=TRUE
Additional setting: VertexShaders=TRUE
Additional setting: 20PixelShaders=TRUE
Additional setting: 1xPixelShaders=TRUE
--- End EQ Graphics Settings ---
Available System Physical RAM: 213MB/510MB. Load 58%

Not sure what else i can give ya

Post by **Lax** » Thu Sep 08, 2005 10:32 am

Remove the fake d3d9.dll from your EQ folder and try again

saebbon · Post by **saebbon** » Thu Sep 08, 2005 10:49 am

removed empty folder and still no luck.

Post by **Lax** » Thu Sep 08, 2005 11:11 am

empty folder?

The only thing I can tell you is that your WinEQ 1.38 log shows a crash when Direct3D 9 is supposed to load. In the past this has been caused by fake d3d9.dlls such as auto-fire macros. Deleting the fake d3d9.dll fixes the problem.

Are you sure it's everquest.exe crashing and not eqgame.exe? Have you tried disabling patching in WinEQ?

saebbon · Post by **saebbon** » Thu Sep 08, 2005 11:18 am

Bah your right its eqgame.exe . Sorry my bad.

saebbon · Post by **saebbon** » Thu Sep 08, 2005 11:31 am

Ok quess I'm just dumb or something- No idea where I can find fake d3d9.dll at.

Post by **Lax** » Thu Sep 08, 2005 11:39 am

I'm going to patch in a few minutes with something to help you

saebbon · Post by **saebbon** » Thu Sep 08, 2005 12:17 pm

I get same message now for everquest.exe now.

Post by **Lax** » Thu Sep 08, 2005 12:52 pm

Unless you can provide me with sysinfo.txt from WinEQ 2, there's not much I can do for you.

Have you scanned for spyware?

saebbon · Post by **saebbon** » Thu Sep 08, 2005 5:29 pm

Have scanned for spyware and found nothing.... Can't find any sysinfo.txt for wineq2 file anywhere.

saebbon · Post by **saebbon** » Fri Sep 09, 2005 3:59 pm

Well what ever ya did it works fine now. Thanks again for sticking with me and helpin me out. Hopefully I didn't cause to many headaches for ya.