Client crashes...

meekrakkin · Post by **meekrakkin** » Sat Dec 18, 2004 8:54 pm

I'm having an issue with client crashes when I toggle between windows. I haven't been able to keep both accounts up for more than a few minutes at a time. Any suggestions?

WinEQ 2 System Information
System:
-----------------------------------
Windows Version: Microsoft Windows XP//2600.xpclnt_qfe.021108-2107
System Physical RAM: 273/1022MB
Page File: 1215/2460MB
Virtual Memory: 1119/2047MB (Extended: 0MB)
CPU 1: Intel(R) Pentium(R) 4 CPU 2.40GHz @ 2399MHz
Video 1: \\.\DISPLAY1/SAPPHIRE RADEON 9000 ATLANTIS PRO
Video 2: \\.\DISPLAY2/SAPPHIRE RADEON 9000 ATLANTIS PRO - Secondary
Video 3: \\.\DISPLAYV1/NetMeeting driver
Video 4: \\.\DISPLAYV2/RDPDD Chained DD
Monitor 1: \\.\DISPLAY1 (0,0,1024,768) (1024x768) PRIMARY
Sound: SB Live! Audio [D800]
DirectX: 4.09.00.0904
Internet Explorer: 6.0.2600.0000
WinEQ: 2.05

Loaded Modules:
-----------------------------------
Module 0: C:\Program Files\Sony\EverQuest\eqgame.exe
Module 1: C:\WINDOWS\System32\ntdll.dll
Module 2: C:\WINDOWS\system32\kernel32.dll
Module 3: C:\Program Files\Sony\EverQuest\mss32.dll
Module 4: C:\WINDOWS\system32\USER32.dll
Module 5: C:\WINDOWS\system32\GDI32.dll
Module 6: C:\WINDOWS\system32\ADVAPI32.dll
Module 7: C:\WINDOWS\system32\RPCRT4.dll
Module 8: C:\WINDOWS\System32\WINMM.dll
Module 9: C:\WINDOWS\System32\WSOCK32.dll
Module 10: C:\WINDOWS\System32\WS2_32.dll
Module 11: C:\WINDOWS\system32\msvcrt.dll
Module 12: C:\WINDOWS\System32\WS2HELP.dll
Module 13: C:\WINDOWS\System32\DINPUT8.dll
Module 14: C:\WINDOWS\System32\IMM32.dll
Module 15: C:\WINDOWS\system32\SHELL32.dll
Module 16: C:\WINDOWS\system32\SHLWAPI.dll
Module 17: C:\WINDOWS\system32\ole32.dll
Module 18: C:\WINDOWS\System32\ShimEng.dll
Module 19: C:\WINDOWS\AppPatch\AcGenral.DLL
Module 20: C:\WINDOWS\System32\MSACM32.dll
Module 21: C:\WINDOWS\system32\VERSION.dll
Module 22: C:\WINDOWS\system32\USERENV.dll
Module 23: C:\WINDOWS\System32\UxTheme.dll
Module 24: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.0.0_x-ww_1382d70a\comctl32.dll
Module 25: C:\WINDOWS\system32\comctl32.dll
Module 26: C:\WINDOWS\System32\ctagent.dll
Module 27: C:\WINDOWS\System32\DSOUND.dll
Module 28: C:\Program Files\WinEQ2\WinEQ2.dll
Module 29: C:\WINDOWS\Lavish.dll
Module 30: C:\WINDOWS\System32\PSAPI.DLL
Module 31: C:\Program Files\WinEQ2\WinEQ2-EQ.dll
Module 32: C:\WINDOWS\System32\MSIMG32.dll
Module 33: C:\Program Files\WinEQ2\WinEQ2-D3D9.dll
Module 34: C:\Program Files\WinEQ2\WinEQ2-D3D8.dll
Module 35: C:\Program Files\WinEQ2\WinEQ2-DI8.dll
Module 36: C:\WINDOWS\system32\mswsock.dll
Module 37: C:\WINDOWS\System32\wshtcpip.dll
Module 38: C:\WINDOWS\System32\DNSAPI.dll
Module 39: C:\WINDOWS\System32\winrnr.dll
Module 40: C:\WINDOWS\system32\WLDAP32.dll
Module 41: C:\WINDOWS\System32\rasadhlp.dll
Module 42: C:\Program Files\WinEQ2\EQPlayNice.dll
Module 43: C:\WINDOWS\System32\NTMARTA.DLL
Module 44: C:\Program Files\Sony\EverQuest\EQGraphicsDX9.DLL
Module 45: C:\WINDOWS\System32\d3d9.dll
Module 46: C:\WINDOWS\System32\d3d8thk.dll
Module 47: C:\Program Files\Sony\EverQuest\dpvs.dll
Module 48: C:\Program Files\Netropa\Multimedia Keyboard\nhkdll.dll
Module 49: C:\WINDOWS\System32\HID.DLL
Module 50: C:\WINDOWS\System32\SETUPAPI.DLL
Module 51: C:\WINDOWS\System32\usp10.dll
Module 52: C:\Program Files\Sony\EverQuest\mssmp3.asi
Module 53: C:\Program Files\Sony\EverQuest\mssvoice.asi
Module 54: C:\Program Files\Sony\EverQuest\mssa3d.m3d
Module 55: C:\Program Files\Sony\EverQuest\mssds3d.m3d
Module 56: C:\Program Files\Sony\EverQuest\mssdx7.m3d
Module 57: C:\Program Files\Sony\EverQuest\msseax.m3d
Module 58: C:\Program Files\Sony\EverQuest\mssrsx.m3d
Module 59: C:\Program Files\Sony\EverQuest\msssoft.m3d
Module 60: C:\Program Files\Sony\EverQuest\mssdsp.flt
Module 61: C:\WINDOWS\System32\wdmaud.drv
Module 62: C:\WINDOWS\System32\msacm32.drv
Module 63: C:\WINDOWS\System32\midimap.dll
Module 64: C:\WINDOWS\System32\KsUser.dll

Direct3D9:
-----------------------------------
Driver: SAPPHIRE RADEON 9000 ATLANTIS PRO/ati2dvag.dll/6/14/10/6483
Adapter Display Mode: 1024x768 D3DFMT_X8R8G8B8
Game Display Mode: 1280x1024 D3DFMT_UNKNOWN
Current Adapter: 0

Direct3D8:
-----------------------------------
Adapter Display Mode: 0x0 D3DFMT_UNKNOWN
Game Display Mode: 0x0 D3DFMT_UNKNOWN
Current Adapter: 0

DirectInput8:
-----------------------------------

EverQuest:
-----------------------------------
Profile 1: Account 1
EQ Path: C:\Program Files\Sony\EverQuest
EQClient.ini: .\eqclient.ini
Patch: OFF Test Server: OFF Locale: us
Video Adapter: Application Controlled
Luclin models: 29 (+145 min RAM)
Sound: ON (+22 min RAM)
Dynamic Lighting: ON (+4 min RAM)
Texture Quality: MEDIUM (+30 min RAM)
Calculated minimum RAM: 484MB (BASE+201MB)
Level of Detail: 1
MaxFPS: 100
Additional setting: HardwareTnL=FALSE
Additional setting: VertexShaders=1
Additional setting: 20PixelShaders=1
Additional setting: 1xPixelShaders=1

EQPlayNice:
-----------------------------------
EQ Version: eqgame.exe Dec 16 2004 17:15:50
Foreground
Mode: FPS Limiter
Max FPS: 40
Rendering: 1/1
Background
Mode: CPU Limiter
Max FPS: 30
Rendering: 1/30

Post by **Lax** » Sun Dec 19, 2004 11:14 am

You should update your Windows XP with Windows Update; it appears your windows is still pre-Service Pack 1. If that doesnt help, try running the game with Inner Space instead, and see if you get the same crashes

meekrakkin · Post by **meekrakkin** » Tue Dec 21, 2004 3:56 am

Ordered a legal copy of XP. I am using a version downloaded from the net that I originally downloaded just to try out xp before I bought it and never got around to buying it. I know I'm bad... hehe, but I actually did have good intentions... this gives me the boost to follow through and do the right thing

I downloaded Innerspace but I can't even begin to figure out how to use it so I hope the Windows XP thing fixes it. I can use eqwindows but I really like the features of WinEQ better so I'd rather use it if possible.

Thanks

Harbinger · Post by **Harbinger** » Tue Dec 28, 2004 3:34 pm

I'm getting the same thing. Using WinEQ1.38 results in no crashing...perfect stability. Using WinEQ2.x, I'll crash at some point when alt-tabbing, whether I'm tabbing between two EQ sessions or if I'm going from EQ->browser->and back. Some observations:

1) Experienced this on a 9800pro and 6800gt when I upgraded vid card
2) Experienced this in recent versions on 2.x. Although I can't remember exactly when, I do know that 2.01 through at least 2.03 were solid.

-Harbinger

(Following is from with just one session loaded)

WinEQ 2 System Information
System:
-----------------------------------
Windows Version: Microsoft Windows XP/Service Pack 2/2600.xpsp_sp2_rtm.040803-2158
System Physical RAM: 376/1023MB
Page File: 1848/2464MB
Virtual Memory: 1545/2047MB (Extended: 0MB)
CPU 1: Intel(R) Pentium(R) 4 CPU 3.20GHz @ 3207MHz
CPU 2: Intel(R) Pentium(R) 4 CPU 3.20GHz @ 3207MHz
Video 1: \\.\DISPLAY1/NVIDIA GeForce 6800 GT
Video 2: \\.\DISPLAYV1/NetMeeting driver
Video 3: \\.\DISPLAYV2/RDPDD Chained DD
Monitor 1: \\.\DISPLAY1 (0,0,1280,1024) (1280x1024) PRIMARY
Sound: SB Audigy 2 Audio [A000]
DirectX: 4.09.00.0904
Internet Explorer: 6.0.2900.2180
WinEQ: 2.07

Loaded Modules:
-----------------------------------
Module 0: C:\Games\EverQuest\eqgame.exe
Module 1: C:\WINDOWS\system32\ntdll.dll
Module 2: C:\WINDOWS\system32\kernel32.dll
Module 3: C:\Games\EverQuest\mss32.dll
Module 4: C:\WINDOWS\system32\USER32.dll
Module 5: C:\WINDOWS\system32\GDI32.dll
Module 6: C:\WINDOWS\system32\WINMM.dll
Module 7: C:\WINDOWS\system32\ADVAPI32.dll
Module 8: C:\WINDOWS\system32\RPCRT4.dll
Module 9: C:\WINDOWS\system32\WSOCK32.dll
Module 10: C:\WINDOWS\system32\WS2_32.dll
Module 11: C:\WINDOWS\system32\msvcrt.dll
Module 12: C:\WINDOWS\system32\WS2HELP.dll
Module 13: C:\WINDOWS\system32\DINPUT8.dll
Module 14: C:\WINDOWS\system32\IMM32.dll
Module 15: C:\WINDOWS\system32\SHELL32.dll
Module 16: C:\WINDOWS\system32\SHLWAPI.dll
Module 17: C:\WINDOWS\system32\ole32.dll
Module 18: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll
Module 19: C:\WINDOWS\system32\comctl32.dll
Module 20: C:\Program Files\WinEQ2\WinEQ2.dll
Module 21: C:\WINDOWS\Lavish.dll
Module 22: C:\WINDOWS\system32\PSAPI.DLL
Module 23: C:\Program Files\WinEQ2\WinEQ2-EQ.dll
Module 24: C:\WINDOWS\system32\MSIMG32.dll
Module 25: C:\Program Files\WinEQ2\WinEQ2-D3D9.dll
Module 26: C:\Program Files\WinEQ2\WinEQ2-D3D8.dll
Module 27: C:\Program Files\WinEQ2\WinEQ2-DI8.dll
Module 28: C:\WINDOWS\system32\mswsock.dll
Module 29: C:\WINDOWS\system32\hnetcfg.dll
Module 30: C:\WINDOWS\System32\wshtcpip.dll
Module 31: C:\WINDOWS\system32\DNSAPI.dll
Module 32: C:\WINDOWS\System32\winrnr.dll
Module 33: C:\WINDOWS\system32\WLDAP32.dll
Module 34: C:\WINDOWS\system32\rasadhlp.dll
Module 35: C:\WINDOWS\system32\uxtheme.dll
Module 36: C:\PROGRAM FILES\FRAPS\FRAPS.DLL
Module 37: C:\WINDOWS\system32\PGPhk.dll
Module 38: C:\WINDOWS\system32\MSCTF.dll
Module 39: C:\WINDOWS\system32\NTMARTA.DLL
Module 40: C:\WINDOWS\system32\SAMLIB.dll
Module 41: C:\Games\EverQuest\EQGraphicsDX9.DLL
Module 42: C:\WINDOWS\system32\d3d9.dll
Module 43: C:\WINDOWS\system32\d3d8thk.dll
Module 44: C:\WINDOWS\system32\VERSION.dll
Module 45: C:\Games\EverQuest\dpvs.dll
Module 46: C:\WINDOWS\system32\ctagent.dll
Module 47: C:\WINDOWS\system32\mslbui.dll
Module 48: C:\WINDOWS\system32\OLEAUT32.DLL
Module 49: C:\WINDOWS\system32\HID.DLL
Module 50: C:\WINDOWS\system32\SETUPAPI.DLL
Module 51: C:\WINDOWS\system32\WINTRUST.dll
Module 52: C:\WINDOWS\system32\CRYPT32.dll
Module 53: C:\WINDOWS\system32\MSASN1.dll
Module 54: C:\WINDOWS\system32\IMAGEHLP.dll
Module 55: C:\WINDOWS\system32\usp10.dll
Module 56: C:\Games\EverQuest\mssmp3.asi
Module 57: C:\Games\EverQuest\mssvoice.asi
Module 58: C:\Games\EverQuest\mssa3d.m3d
Module 59: C:\Games\EverQuest\mssds3d.m3d
Module 60: C:\Games\EverQuest\mssdx7.m3d
Module 61: C:\Games\EverQuest\msseax.m3d
Module 62: C:\Games\EverQuest\mssrsx.m3d
Module 63: C:\WINDOWS\system32\MSACM32.dll
Module 64: C:\Games\EverQuest\msssoft.m3d
Module 65: C:\Games\EverQuest\mssdsp.flt
Module 66: C:\WINDOWS\system32\wdmaud.drv
Module 67: C:\WINDOWS\system32\msacm32.drv
Module 68: C:\WINDOWS\system32\midimap.dll
Module 69: C:\WINDOWS\system32\DSOUND.DLL
Module 70: C:\WINDOWS\system32\KsUser.dll

Direct3D9:
-----------------------------------
Driver: NVIDIA GeForce 6800 GT/nv4_disp.dll/6/14/10/6693
Adapter Display Mode: 1280x1024 D3DFMT_X8R8G8B8
Game Display Mode: 1280x1024 D3DFMT_X8R8G8B8
Current Adapter: 0
Available Texture Memory: 336MB
Direct3D8:
-----------------------------------
Adapter Display Mode: 0x0 D3DFMT_UNKNOWN
Game Display Mode: 0x0 D3DFMT_UNKNOWN
Current Adapter: 0
Available Texture Memory: (not currently available)
DirectInput8:
-----------------------------------

EverQuest:
-----------------------------------
Profile 1: Eityn
EQ Path: C:\Games\EverQuest
EQClient.ini: .\eqclient.ini
Patch: OFF Test Server: OFF Locale: us
Video Adapter: Application Controlled
Luclin models: 4 (+20 min RAM)
Texture Compression: ON (+0 min RAM)
Sound: ON (+22 min RAM)
Dynamic Lighting: ON (+4 min RAM)
Texture Quality: HIGH (+32 min RAM)
Calculated minimum RAM: 361MB (BASE+78MB)
Level of Detail: 1
MaxFPS: 50
Additional setting: HardwareTnL=TRUE
Additional setting: VertexShaders=1
Additional setting: 20PixelShaders=1
Additional setting: 1xPixelShaders=1

Post by **Lax** » Tue Dec 28, 2004 4:04 pm

I assume you've tried without other programs running, like fraps?

crisdan · Post by **crisdan** » Tue Dec 28, 2004 11:34 pm

Having the same problem with multiples windows. I put three up and 2 crash immediately.

crisdan · Post by **crisdan** » Wed Dec 29, 2004 5:43 pm

Some more information on this....

I get 1, 2 and then a 3rd instance of wineq 2.07 going with mq2 running. AS soon as i try to resize or drastically change the position of the other 2 sessions they go to black screens....however the accounts are not disconnected and the toons still show up on eq. The 3rd session still working and using th who comand on that session I can verify that they are on for over 15 minutes. However, the black screen never goes away and never updates again with an image. AND when i try to close either of those 2 sessions with black screens I get a mq2 blocking message and information being withheld and prevented from going back to soe and they file end. BUT my 3rd and final working session never has an issue.

I hope that explains some of the detail I will post my log file as well if you want and recreate what I justed stated.

Post by **Lax** » Thu Dec 30, 2004 12:06 pm

Okay, if THAT is the problem then it sounds like the standard "Reset Device Failed" except you're not getting the message... I'll see what I can do...