Windows 10 Issues on New Laptop

Discussion of Inner Space

Moderators: Lavish Software Team, Moderators

Post Reply
rlane187
GamingTools Subscriber
Posts: 12
Joined: Tue Dec 27, 2005 6:47 pm

Windows 10 Issues on New Laptop

Post by rlane187 » Wed Dec 16, 2015 4:34 pm

I recently got a new laptop (MSI GT72) that has Windows 10 in it. I cannot get Innerspace to run properly on it. I keep getting

Code: Select all

Exception 0xc0000005 writing to address 0xBDA54E22 in module d3dx9_43.dll
.

I suspect it is not necessarily a Windows 10 issue but I do not know where to go from here. See the crash log below. This problem has persisted for about 5 days.

Code: Select all

Software: Inner Space Kernel 1.14 Build 6111 (Wed Dec 09 16:29:36 2015)

Current time: Wed Dec 16 21:22:26 2015

Crash: 0x682CC835: Exception 0xc0000005 writing to address 0xBDA54E22 in module d3dx9_43.dll

Additional information: DrawText(FPS: 6.57,rect={20,496,20,561})



Registers:

-----------------------------------

eax=FFFFFFFF ebx=00000002 ecx=00000002 edx=00000002

edi=0354505C esi=BDA54E1A ebp=0019E74C esp=0019E6B8



Stack:

-----------------------------------

0354B1EC 03544BA8 00000000 00000000 0354506C 00000000 0000005C 00000000

003B0000 01010CD7 03545064 777C2E1C 777A44A1 01010CD7 03544BA8 00000000

00000044 0396DD10 BDA54E1A 00000002 00000002 00000000 00000002 00000002

04A80049 FFFFFFFF 00000051 00000050 00000040 035452F0 00000002 000000FF

00000110 00000001 03545068 0000000A 0019E78C 0019E7A4 682CD345 00000000

00000008 0000000D 0354505C 0354B1EC 0354C5F0 00000007 03544BA8 77802171

0354C5F0 0354CD24 77802187 03544C40 00000035 00000008 0354C4F6 01010CD7

03544C20 0354C4F6 CEE345BE 0019E8F4 682CDF07 0354C4F6 00000002 0354CD24

0369DB48 0369DB48 0A0F1F80 00000000 00000000 00000000 00000050 032E99F8

00000000 00000000 0019E91C 00000000 00000000 03544BA8 00000000 0354510C

00000002 00000040 00000000 0019E978 00000004 00000007 025FDFC8 00000005

0000001D 00000000 00000007 00000030 00000000 00000005 00000007 00000009

00000000 00000004 00004000 0019E884 0A0F1F80 0000000A 0369DB48 003131D0

76D7572B 00000000 00000000 00000000 00000000 00000000 025FDFC8 00002000

00000000 00000000 00000000 00000014 00000000 00000000 00000000 00000000

00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000

00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000

00000000 00000000 00000000 00000000 00000000 00000000 CEE34AEE 0019E920

682CF9C4 032E99F8 025FDFC8 00000009 0019E978 00000120 FFFFFFFF 00000001

0019E91C 03544BA8 0019E94C 69748DF4 03544BA8 032E99F8 025FDFC8 00000009

0019E978 00000120 FFFFFFFF 0369DB48 003131D0 0019E98C 69746B8D 025FDFC8

00000009 0019E978 00000120 FFFFFFFF 0A0F1F80 036F94E8 00000000 0019EA00

00000014 000001F0 00000014 00000231 0D34D3D6 0019E9D0 030A7774 00000005

0A0F1F80 0019EA00 FFFFFFFF 00000120 EDF0717C 0A0F1F80 036F94E8 00000000

0019E9A8 0019DFEC 0019EAB8 03112D80 EEF425AC 00000000 00000020 0500D122

00000005 0A0F1F80 0019EA00 FFFFFFFF 00000120 0019EAC8 77140660 03710DE0

037117B8 FFFFFFFF 00000014 000001F0 00000014 00000231 388C5832 05032A20

0A0F1F80 00000014 000001F0 00000000 05039EB1 036F94E8 0A0F1F80 00000014

000001F0 037117B8 05035A4B 00313A60 03710DE0 00000003 3F800000 00000000

00313A60 05037F6F 03710DE0 00000000 00000000 00000310 00000231 388C5BAA

05035A4B 000019A9 69762A78 00000002 3F800000 00000001 000019A9 0308B544

EDF07264 000019A9 69762A78 77140660 000006BE 00000402 0019EA98 3F800000



Module addresses in stack:

-----------------------------------

GDI32.dll+B2E1C

GDI32.dll+944A1

d3dx9_43.dll+1D345

GDI32.dll+F2171

GDI32.dll+F2187

d3dx9_43.dll+1DF07

KERNELBASE.dll+A572B

d3dx9_43.dll+1F9C4

IS-D3D11Engine.dll+8DF4

IS-D3D11Engine.dll+6B8D

IS-Kernel.dll+A7774

IS-Kernel.dll+112D80

ISUI.dll+D122

USER32.dll+30660

ISUI.dll+32A20

ISUI.dll+39EB1

ISUI.dll+35A4B

ISUI.dll+37F6F

ISUI.dll+35A4B

IS-D3D11Engine.dll+22A78

IS-Kernel.dll+8B544

IS-D3D11Engine.dll+22A78

USER32.dll+30660



System:

-----------------------------------

Windows Version: Windows 10 Home//10240.th1_st1.151104-1714

Process Memory Usage: 42MB

System Physical RAM: 14376/16336MB

Page File: 17268/19280MB

Virtual Memory: 1761/2047MB (Extended: 0MB)

CPU 1: Intel(R) Core(TM) i7-6820HK CPU @ 2.70GHz @ 2712MHz

CPU 2: Intel(R) Core(TM) i7-6820HK CPU @ 2.70GHz @ 2712MHz

CPU 3: Intel(R) Core(TM) i7-6820HK CPU @ 2.70GHz @ 2712MHz

CPU 4: Intel(R) Core(TM) i7-6820HK CPU @ 2.70GHz @ 2712MHz

CPU 5: Intel(R) Core(TM) i7-6820HK CPU @ 2.70GHz @ 2712MHz

CPU 6: Intel(R) Core(TM) i7-6820HK CPU @ 2.70GHz @ 2712MHz

CPU 7: Intel(R) Core(TM) i7-6820HK CPU @ 2.70GHz @ 2712MHz

CPU 8: Intel(R) Core(TM) i7-6820HK CPU @ 2.70GHz @ 2712MHz

CPU Affinity Mask: 0xFF

Video 1: //./DISPLAY1/NVIDIA GeForce GTX 970M         

Video 2: //./DISPLAY2/NVIDIA GeForce GTX 970M         

Video 3: //./DISPLAY3/NVIDIA GeForce GTX 970M         

Video 4: //./DISPLAY4/NVIDIA GeForce GTX 970M         

Sound: 

DirectX: 4.09.00.0904

Internet Explorer: 9.11.10240.16384



Loaded Modules:

-----------------------------------

Module 0x00400000-0x004CE000: C:/Program Files (x86)/InnerSpace/InnerSpace.exe (Wed Dec 09 16:29:36 2015)

Module 0x03000000-0x0323E000: C:/Program Files (x86)/InnerSpace/IS-Kernel.dll (Sun Dec 13 17:12:16 2015)

Module 0x05000000-0x050F2000: C:/Program Files (x86)/InnerSpace/ISUI.dll (Mon Nov 30 16:03:39 2015)

Module 0x10000000-0x10742000: C:/Program Files (x86)/InnerSpace/Extensions/ISXDK34/isxogre.dll (Sat Dec 12 04:04:01 2015)

Module 0x66F40000-0x67259000: C:/Windows/SYSTEM32/D3DCOMPILER_46.dll (Thu Jul 26 02:12:39 2012)

Module 0x67260000-0x672A5000: C:/Program Files/Nahimic/NahimicMSI/UserInterface/OvlDynExt.dll (Mon Aug 24 13:10:46 2015)

Module 0x672B0000-0x672C6000: C:/Windows/SYSTEM32/usp10.dll (Fri Jul 10 03:27:03 2015)

Module 0x672D0000-0x67306000: C:/Windows/SYSTEM32/DINPUT8.dll (Fri Jul 10 03:24:34 2015)

Module 0x67310000-0x6737A000: C:/Program Files (x86)/InnerSpace/IS-VirtualInput.dll (Wed Dec 09 16:39:16 2015)

Module 0x67380000-0x682A9000: C:/Windows/SYSTEM32/nvwgf2um.dll (Tue Nov 24 18:13:35 2015)

Module 0x682B0000-0x684AF000: C:/Windows/SYSTEM32/d3dx9_43.dll (Sat May 22 01:21:17 2010)

Module 0x684B0000-0x684EF000: C:/Windows/SYSTEM32/d3dx11_43.dll (Sat May 22 01:22:28 2010)

Module 0x684F0000-0x686F7000: C:/Windows/SYSTEM32/d3dcompiler_43.dll (Sat May 22 01:24:09 2010)

Module 0x68700000-0x68913000: C:/Windows/system32/d3d11.dll (Fri Jul 10 03:29:21 2015)

Module 0x68920000-0x69563000: C:/Windows/SYSTEM32/nvd3dum.dll (Tue Nov 24 18:10:18 2015)

Module 0x69570000-0x6973C000: C:/Windows/SYSTEM32/d3d9.dll (Thu Jul 30 03:05:58 2015)

Module 0x69740000-0x69767000: C:/Program Files (x86)/InnerSpace/IS-D3D11Engine.dll (Tue Nov 11 17:49:10 2014)

Module 0x69770000-0x69835000: C:/Windows/SYSTEM32/wintypes.dll (Fri Jul 10 03:31:42 2015)

Module 0x69840000-0x698A8000: C:/Windows/SYSTEM32/AUDIOSES.DLL (Thu Sep 17 05:35:13 2015)

Module 0x698B0000-0x69904000: C:/Windows/System32/MMDevApi.dll (Fri Jul 10 03:33:01 2015)

Module 0x69910000-0x69CC7000: C:/Windows/SYSTEM32/d3dx9_37.dll (Wed Mar 05 00:54:53 2008)

Module 0x69CD0000-0x69DD8000: C:/Windows/SYSTEM32/mfperfhelper.dll (Fri Jul 10 03:32:51 2015)

Module 0x69DE0000-0x69E1E000: C:/Windows/SYSTEM32/WMASF.DLL (Fri Jul 10 03:24:28 2015)

Module 0x69E20000-0x6A064000: C:/Windows/SYSTEM32/WMVCore.dll (Fri Jul 10 03:26:46 2015)

Module 0x6A070000-0x6A081000: C:/Windows/system32/wshbth.dll (Fri Jul 10 03:32:27 2015)

Module 0x6A090000-0x6A0A3000: C:/Windows/system32/NLAapi.dll (Fri Jul 10 03:33:26 2015)

Module 0x6A0B0000-0x6A0C6000: C:/Windows/system32/pnrpnsp.dll (Fri Jul 10 03:33:45 2015)

Module 0x6A0D0000-0x6A0E2000: C:/Windows/system32/napinsp.dll (Fri Jul 10 03:34:46 2015)

Module 0x6A0F0000-0x6A11A000: C:/Program Files (x86)/InnerSpace/Lavish.dll (Wed Oct 15 15:15:12 2014)

Module 0x6A630000-0x6A6AE000: C:/Windows/SYSTEM32/dxgi.dll (Thu Jul 30 03:01:13 2015)

Module 0x6A6B0000-0x6A9D9000: C:/Windows/system32/nvapi.dll (Tue Nov 24 18:08:16 2015)

Module 0x6AAC0000-0x6AC31000: C:/Windows/system32/nvspcap.dll (Thu Nov 12 10:48:10 2015)

Module 0x6B970000-0x6BAE1000: C:/Windows/SYSTEM32/WindowsCodecs.dll (Fri Jul 10 03:28:06 2015)

Module 0x71FF0000-0x72004000: C:/Windows/SYSTEM32/dhcpcsvc.DLL (Fri Jul 10 03:24:44 2015)

Module 0x72460000-0x72481000: C:/Windows/SYSTEM32/dbgcore.DLL (Fri Jul 10 03:23:05 2015)

Module 0x72490000-0x725CF000: C:/Windows/SYSTEM32/dbghelp.DLL (Fri Jul 10 03:35:08 2015)

Module 0x735C0000-0x73702000: C:/Windows/System32/PROPSYS.dll (Fri Jul 10 03:38:21 2015)

Module 0x73710000-0x73738000: C:/Windows/SYSTEM32/ntmarta.dll (Fri Jul 10 03:29:06 2015)

Module 0x73740000-0x7375D000: C:/Windows/SYSTEM32/dwmapi.dll (Fri Jul 17 02:05:30 2015)

Module 0x73780000-0x737F5000: C:/Windows/system32/uxtheme.dll (Wed Jul 22 03:07:06 2015)

Module 0x73840000-0x73886000: C:/Windows/System32/fwpuclnt.dll (Fri Jul 10 03:23:54 2015)

Module 0x73890000-0x73914000: C:/Windows/SYSTEM32/DNSAPI.dll (Fri Jul 10 03:24:50 2015)

Module 0x73920000-0x7392A000: C:/Windows/SYSTEM32/hid.dll (Fri Jul 10 03:32:00 2015)

Module 0x73DB0000-0x73DDF000: C:/Windows/system32/rsaenh.dll (Fri Jul 10 03:29:19 2015)

Module 0x73DE0000-0x73DF3000: C:/Windows/SYSTEM32/CRYPTSP.dll (Fri Jul 10 03:29:03 2015)

Module 0x73E00000-0x73E0B000: C:/Windows/System32/winrnr.dll (Fri Jul 10 03:29:02 2015)

Module 0x73E80000-0x73EA1000: C:/Windows/SYSTEM32/DEVOBJ.dll (Fri Jul 10 03:24:40 2015)

Module 0x73EC0000-0x73EE3000: C:/Windows/SYSTEM32/WINMMBASE.dll (Fri Jul 10 03:32:56 2015)

Module 0x73EF0000-0x73F14000: C:/Windows/SYSTEM32/WINMM.dll (Fri Jul 10 03:32:52 2015)

Module 0x73F20000-0x73F6E000: C:/Windows/system32/mswsock.dll (Fri Jul 10 03:24:50 2015)

Module 0x73FA0000-0x74047000: C:/Windows/SYSTEM32/WINHTTP.dll (Thu Jul 16 03:32:21 2015)

Module 0x741C0000-0x741C8000: C:/Windows/SYSTEM32/WINNSI.DLL (Fri Jul 10 03:24:36 2015)

Module 0x743F0000-0x743F6000: C:/Windows/SYSTEM32/MSIMG32.dll (Fri Jul 10 03:26:51 2015)

Module 0x74470000-0x744A0000: C:/Windows/SYSTEM32/IPHLPAPI.DLL (Fri Jul 10 03:28:33 2015)

Module 0x746D0000-0x746D8000: C:/Windows/System32/rasadhlp.dll (Fri Jul 10 03:33:47 2015)

Module 0x74730000-0x747C2000: C:/Windows/WinSxS/x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.10240.16384_none_49c02355cf03478c/COMCTL32.dll (Fri Jul 10 03:37:50 2015)

Module 0x748F0000-0x74981000: C:/Windows/system32/apphelp.dll (Fri Jul 10 03:24:56 2015)

Module 0x749B0000-0x749DF000: C:/Program Files/Nahimic/NahimicMSI/UserInterface/NahimicMSIDevProps.dll (Mon Aug 24 13:10:55 2015)

Module 0x74AC0000-0x74AC8000: C:/Windows/SYSTEM32/VERSION.dll (Fri Jul 10 03:29:49 2015)

Module 0x74AF0000-0x74B35000: C:/Program Files/Nahimic/NahimicMSI/UserInterface/NahimicMSIOSD.dll (Mon Aug 24 13:11:07 2015)

Module 0x74D80000-0x74D9B000: C:/Windows/SYSTEM32/bcrypt.dll (Fri Jul 10 03:29:28 2015)

Module 0x74DA0000-0x74DF9000: C:/Windows/SYSTEM32/bcryptPrimitives.dll (Fri Jul 10 03:29:19 2015)

Module 0x74E00000-0x74E0A000: C:/Windows/SYSTEM32/CRYPTBASE.dll (Fri Jul 10 03:24:40 2015)

Module 0x74E10000-0x74E2E000: C:/Windows/SYSTEM32/SspiCli.dll (Fri Jul 10 03:24:36 2015)

Module 0x74E90000-0x74F4E000: C:/Windows/SYSTEM32/msvcrt.dll (Fri Jul 10 03:37:50 2015)

Module 0x74F50000-0x7630E000: C:/Windows/SYSTEM32/SHELL32.dll (Fri Sep 25 02:55:48 2015)

Module 0x76310000-0x7631C000: C:/Windows/SYSTEM32/kernel.appcore.dll (Fri Jul 10 03:24:47 2015)

Module 0x76320000-0x763DE000: C:/Windows/SYSTEM32/COMDLG32.dll (Wed Nov 25 04:08:11 2015)

Module 0x763E0000-0x76423000: C:/Windows/SYSTEM32/sechost.dll (Fri Jul 10 03:24:45 2015)

Module 0x76450000-0x76457000: C:/Windows/SYSTEM32/NSI.dll (Fri Jul 10 03:24:35 2015)

Module 0x76460000-0x764A4000: C:/Windows/SYSTEM32/powrprof.dll (Fri Jul 10 03:24:47 2015)

Module 0x764B0000-0x76625000: C:/Windows/SYSTEM32/CRYPT32.dll (Fri Jul 10 03:29:32 2015)

Module 0x76630000-0x76B0C000: C:/Windows/SYSTEM32/windows.storage.dll (Thu Sep 17 06:01:51 2015)

Module 0x76B70000-0x76B76000: C:/Windows/SYSTEM32/PSAPI.dll (Fri Jul 10 03:24:48 2015)

Module 0x76B80000-0x76BAB000: C:/Windows/SYSTEM32/IMM32.DLL (Fri Jul 10 03:27:09 2015)

Module 0x76BB0000-0x76CD0000: C:/Windows/SYSTEM32/MSCTF.dll (Fri Jul 10 03:27:31 2015)

Module 0x76CD0000-0x76E46000: C:/Windows/SYSTEM32/KERNELBASE.dll (Fri Jul 10 03:25:30 2015)

Module 0x76EF0000-0x770AA000: C:/Windows/SYSTEM32/combase.dll (Fri Jul 10 03:33:05 2015)

Module 0x770B0000-0x7710C000: C:/Windows/SYSTEM32/WS2_32.dll (Fri Jul 10 03:24:56 2015)

Module 0x77110000-0x77250000: C:/Windows/SYSTEM32/USER32.dll (Wed Nov 25 04:04:09 2015)

Module 0x77250000-0x773F5000: C:/Windows/SYSTEM32/SETUPAPI.dll (Fri Jul 10 03:38:00 2015)

Module 0x77400000-0x77492000: C:/Windows/SYSTEM32/OLEAUT32.dll (Fri Jul 10 03:24:59 2015)

Module 0x77500000-0x775EA000: C:/Windows/SYSTEM32/ole32.dll (Fri Jul 10 03:31:40 2015)

Module 0x775F0000-0x77626000: C:/Windows/SYSTEM32/cfgmgr32.dll (Fri Jul 10 03:24:42 2015)

Module 0x77630000-0x776AB000: C:/Windows/SYSTEM32/advapi32.dll (Fri Jul 10 03:36:22 2015)

Module 0x776B0000-0x776F4000: C:/Windows/SYSTEM32/SHLWAPI.dll (Fri Jul 10 03:30:10 2015)

Module 0x77700000-0x7770F000: C:/Windows/SYSTEM32/profapi.dll (Fri Jul 10 03:24:37 2015)

Module 0x77710000-0x7785D000: C:/Windows/SYSTEM32/GDI32.dll (Wed Jul 15 02:09:28 2015)

Module 0x77860000-0x7786E000: C:/Windows/SYSTEM32/MSASN1.dll (Fri Jul 10 03:29:01 2015)

Module 0x77870000-0x778B2000: C:/Windows/SYSTEM32/WINTRUST.dll (Fri Jul 10 09:39:44 2015)

Module 0x778C0000-0x7794D000: C:/Windows/SYSTEM32/shcore.dll (Fri Jul 10 03:34:49 2015)

Module 0x77950000-0x77A40000: C:/Windows/SYSTEM32/KERNEL32.DLL (Fri Jul 10 03:25:21 2015)

Module 0x77BB0000-0x77C32000: C:/Windows/SYSTEM32/clbcatq.dll (Fri Jul 10 03:32:00 2015)

Module 0x77C50000-0x77CFC000: C:/Windows/SYSTEM32/RPCRT4.dll (Thu Jul 30 02:58:50 2015)

Module 0x77D00000-0x77E79000: C:/Windows/SYSTEM32/ntdll.dll (Wed Nov 25 03:58:38 2015)



LavishScript Execution Stack:

-----------------------------------



Running Scripts:

-----------------------------------

AutoLogin



Lax
Owner
Posts: 6632
Joined: Fri Jun 18, 2004 6:08 pm

Post by Lax » Wed Dec 16, 2015 6:48 pm

Inner Space build 6111 also produces a .dmp file in the Inner Space folder when the Lavish Crash Reporter comes up. In this case it should be InnerSpace.exe.dmp. If you can e-mail that to lax@lavishsoft.com that may be of use.

Otherwise unfortunately this particular issue has been a bit elusive, and would seem to be an issue between D3DX9 and video drivers.

You might have luck disabling some other running programs, e.g. the NahimicMSI stuff that has an OSD could be interfering.

rlane187
GamingTools Subscriber
Posts: 12
Joined: Tue Dec 27, 2005 6:47 pm

Post by rlane187 » Fri Dec 18, 2015 5:44 pm

I disabled the Nahimbic program and IS appears to be working normally.

Lax
Owner
Posts: 6632
Joined: Fri Jun 18, 2004 6:08 pm

Post by Lax » Fri Dec 18, 2015 6:44 pm

Excellent, thank you for posting back on that. I will see if I can find a machine like that to test with, I've been trying to reproduce this issue for years!

Learoz
GamingTools Subscriber
Posts: 1
Joined: Sat Jul 17, 2004 11:53 am

Post by Learoz » Sun May 08, 2016 12:30 pm

wow thanks a lot for this posting, wasnt able to run innerspace... for whatever reason closing nahimic fixed this. thanks a lot for this!

Post Reply