EQ2 crashing with IS, help .. not the normal stuff.

samson · Post by **samson** » Mon Dec 05, 2005 11:55 am

Hi all

Ok this is stange, I have all the right stuff, everquest.exe is the right one for the latest ISXEQ2, but I dont think that is the prob, I dont have patch on, and I dont have unstable ticked.

I load up IS, right click the icon, load my eq2 .exe profil and bank it crashes. with the EQ2 Client App Screen asking me to debug, send error report or Dont send. ( EQ2 client App has encounted a problem and needs to close. we are sorry blah blah.

I can show ya the error report from this ( if needed to help me)

I have never had this prob before, and I can run EQ with out IS, I am using pretty beffy equipment, can list that if it helps as well

Any help would be greatfull, and if I can give anymore info please just ask

SamSon

EDIT: also just did a reinstail of IS, no luck (

samson · Post by **samson** » Mon Dec 05, 2005 11:59 am

Another thing

Just patched it as well, and its still doing the same thing.

Post by **Lax** » Mon Dec 05, 2005 1:16 pm

Do you auto-load ISXEQ2? If so, have you tried disabling that or deleting ISXEQ2? When you reinstalled IS, did you delete the directory or just run the installer? Did you launch it with default settings or did you change things (e.g. add ISXEQ2, change configuration, etc)?

I probably do need the error report

samson · Post by **samson** » Mon Dec 05, 2005 2:42 pm

Hi Lax

Nope I dont Auto ISXEQ2, Aye I deleted the whole Dir, also I launch with Default settings.

ok log inc.

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="EverQuest2.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="dbghelp.dll" SIZE="940032" CHECKSUM="0xDD801F8E" BIN_FILE_VERSION="6.3.17.0" BIN_PRODUCT_VERSION="6.3.17.0" PRODUCT_VERSION="6.3.0017.0" FILE_DESCRIPTION="Windows Image Helper" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Debugging Tools for Windows(R)" FILE_VERSION="6.3.0017.0 (DbgBuild.040415-1850)" ORIGINAL_FILENAME="DBGHELP.DLL" INTERNAL_NAME="DBGHELP.DLL" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xE93E1" LINKER_VERSION="0x50000" UPTO_BIN_FILE_VERSION="6.3.17.0" UPTO_BIN_PRODUCT_VERSION="6.3.17.0" LINK_DATE="05/25/2004 00:28:03" UPTO_LINK_DATE="05/25/2004 00:28:03" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="EQ2.exe" SIZE="733184" CHECKSUM="0xBB4B0933" BIN_FILE_VERSION="1.0.0.1" BIN_PRODUCT_VERSION="1.0.0.1" PRODUCT_VERSION="1, 0, 0, 1" FILE_DESCRIPTION="EQ2Launcher" COMPANY_NAME="Sony Online Entertainment, Inc." PRODUCT_NAME="EQ2 Updater and Launcher" FILE_VERSION="1, 0, 0, 1" ORIGINAL_FILENAME="EQ2Launcher.exe" INTERNAL_NAME="EQ2Launcher" LEGAL_COPYRIGHT="Copyright (C) 2004 Sony Online Entertainment, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.1" UPTO_BIN_PRODUCT_VERSION="1.0.0.1" LINK_DATE="10/08/2004 02:17:30" UPTO_LINK_DATE="10/08/2004 02:17:30" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="EQ2IMEInputServer.exe" SIZE="81920" CHECKSUM="0x71B9025B" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="02/18/2004 19:42:47" UPTO_LINK_DATE="02/18/2004 19:42:47" />
<MATCHING_FILE NAME="EQ2Settings.exe" SIZE="2220032" CHECKSUM="0x4B80D1AF" BIN_FILE_VERSION="1.0.0.1" BIN_PRODUCT_VERSION="1.0.0.1" PRODUCT_VERSION="1.0.0.1" FILE_DESCRIPTION="Settings tool for EverQuest II®" COMPANY_NAME="Sony Online Entertainment " PRODUCT_NAME="EverQuest II® Settings Utility" FILE_VERSION="1.0.0.1" ORIGINAL_FILENAME="EQ2Settings.exe" INTERNAL_NAME="EQ2Settings.exe" LEGAL_COPYRIGHT="©2003 Sony Online Entertainment. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.1" UPTO_BIN_PRODUCT_VERSION="1.0.0.1" LINK_DATE="10/25/2004 02:34:10" UPTO_LINK_DATE="10/25/2004 02:34:10" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="EverQuest2.exe" SIZE="11816960" CHECKSUM="0x396543BC" BIN_FILE_VERSION="1.0.0.1" BIN_PRODUCT_VERSION="1.0.0.1" PRODUCT_VERSION="1, 0, 0, 1" FILE_DESCRIPTION="EQ2 Client Application" COMPANY_NAME="Sony Online Entertainment" PRODUCT_NAME="EQ2 Client" FILE_VERSION="1, 0, 0, 1" ORIGINAL_FILENAME="EverQuest2.exe" INTERNAL_NAME="EQ2 Client" LEGAL_COPYRIGHT="Copyright (C) Sony Online Entertainment 2002" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.1" UPTO_BIN_PRODUCT_VERSION="1.0.0.1" LINK_DATE="11/30/2005 01:41:32" UPTO_LINK_DATE="11/30/2005 01:41:32" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="LaunchPad.exe" SIZE="2162688" CHECKSUM="0xAA3CFDA1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="10/11/2005 23:15:07" UPTO_LINK_DATE="10/11/2005 23:15:07" />
<MATCHING_FILE NAME="LP_Diagnostics.exe" SIZE="580608" CHECKSUM="0x89158416" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x10000" LINK_DATE="05/09/2005 18:03:14" UPTO_LINK_DATE="05/09/2005 18:03:14" />
<MATCHING_FILE NAME="lp_plugin.exe" SIZE="12800" CHECKSUM="0x649BF8AC" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="07/06/2005 19:15:54" UPTO_LINK_DATE="07/06/2005 19:15:54" />
<MATCHING_FILE NAME="mss32.dll" SIZE="374272" CHECKSUM="0x6C7E9BC3" BIN_FILE_VERSION="6.6.7.0" BIN_PRODUCT_VERSION="6.6.7.0" PRODUCT_VERSION="6.6g" FILE_DESCRIPTION="Miles Sound System" COMPANY_NAME="RAD Game Tools, Inc." PRODUCT_NAME="Miles Sound System" FILE_VERSION="6.6g" LEGAL_COPYRIGHT="Copyright (C) 1991-2004, RAD Game Tools, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x0" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="6.6.7.0" UPTO_BIN_PRODUCT_VERSION="6.6.7.0" LINK_DATE="12/11/2004 06:35:28" UPTO_LINK_DATE="12/11/2004 06:35:28" />
<MATCHING_FILE NAME="sc.dll" SIZE="249856" CHECKSUM="0x18A0C2E1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="06/07/2005 17:27:38" UPTO_LINK_DATE="06/07/2005 17:27:38" />
<MATCHING_FILE NAME="SysLib.dll" SIZE="98304" CHECKSUM="0x70738B99" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="07/18/2005 23:22:16" UPTO_LINK_DATE="07/18/2005 23:22:16" />
<MATCHING_FILE NAME="Win32Bitmap.dll" SIZE="217088" CHECKSUM="0x72002540" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="02/25/2005 11:03:46" UPTO_LINK_DATE="02/25/2005 11:03:46" />
<MATCHING_FILE NAME="EQ2\EQ2Module.dll" SIZE="1171572" CHECKSUM="0xCC1A8F2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="12/01/2005 19:27:59" UPTO_LINK_DATE="12/01/2005 19:27:59" />
<MATCHING_FILE NAME="TestServer\TestEQ2.exe" SIZE="733184" CHECKSUM="0x46F717B4" BIN_FILE_VERSION="1.0.0.1" BIN_PRODUCT_VERSION="1.0.0.1" PRODUCT_VERSION="1, 0, 0, 1" FILE_DESCRIPTION="EQ2Launcher" COMPANY_NAME="Sony Online Entertainment, Inc." PRODUCT_NAME="EQ2 Updater and Launcher" FILE_VERSION="1, 0, 0, 1" ORIGINAL_FILENAME="EQ2Launcher.exe" INTERNAL_NAME="EQ2Launcher" LEGAL_COPYRIGHT="Copyright (C) 2004 Sony Online Entertainment, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.1" UPTO_BIN_PRODUCT_VERSION="1.0.0.1" LINK_DATE="11/18/2004 00:57:29" UPTO_LINK_DATE="11/18/2004 00:57:29" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="983552" CHECKSUM="0x4CE79457" BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180" PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xFF848" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2180" UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:36" UPTO_LINK_DATE="08/04/2004 07:56:36" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>

Hope that helps

thanks

Sam

Post by **Lax** » Mon Dec 05, 2005 3:17 pm

Unfortunately, no it doesnt help. Is this with Windows XP? Service pack 2?

samson · Post by **samson** » Mon Dec 05, 2005 4:12 pm

Aye it is.

samson · Post by **samson** » Mon Dec 05, 2005 4:22 pm

other info that might help. ( though it has run ok with IS with this set up)

AMD 64 FX-57
2gig ram ( OCZ PC3200 Dual Channel Platinum)
7800GTX 512meg

Info that might help, over the last 6 days ( I have not run IS in that time i dont think), I have loaded.

Nvid drivers 81.95
Windows Media Connect V2
AVG ( free)

A few other things like diskkeeper pro, reloaded xvid / dvix ( had to as media connect seems to have screweed them up.

hope this helps.

Sam

Post by **Lax** » Mon Dec 05, 2005 4:56 pm

The only things that will be of any help are debug information, including crash address and call stack...

samson · Post by **samson** » Mon Dec 05, 2005 5:47 pm

Lax wrote:The only things that will be of any help are debug information, including crash address and call stack...

Been noob at times ... How can I get this info for ya

.

You tell the robot what to do .. he will do ...

hhehe

Thanks Lax for getting back quick

Sam

Post by **Lax** » Mon Dec 05, 2005 5:59 pm

Well, it's not easy for a noob to get, which is why Inner Space has a crash report system built into it as of a week or two ago. Unfortunately in this case, it sounds like the crash isn't getting caught.

What happens when you click Debug?

samson · Post by **samson** » Mon Dec 05, 2005 6:13 pm

Now this is just crazy, I have no idea why this would effect me loading eq in IS, but i delted my eq2_recent.ini. and now IS will work

whats funny is when I load eq2 from the normal everquest2.exe it works
with this .ini, yet IS does not. is there any other info I can do to help ?

TY for your help btw, now if I can helpo you find out why this was happening more then happy too.

thanks

Sam