Crashes on starting EQ

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zentor
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Crashes on starting EQ

Post by zentor » Sun Dec 17, 2006 4:16 pm

WinEQ2 loads fine, but crashes whenever a profile for EQ tries to load. Worked fine up until this morning. Now cant get it to load everquest.exe or eqgame.exe. I can run EQ just fine through the normal Everquest.exe method, just not through WinEQ2.
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zentor
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Post by zentor » Sun Dec 17, 2006 4:35 pm

WinEQ 2 System Information
System:
-----------------------------------
Windows Version: Microsoft Windows XP/Service Pack 2/2600.xpsp.050928-1517
System Physical RAM: 1429/2046MB
Page File: 2096/2565MB
Virtual Memory: 1929/2047MB (Extended: 0MB)
CPU 1: Intel(R) Celeron(R) CPU 3.06GHz @ 3061MHz
CPU Affinity Mask: 1
Video 1: \\.\DISPLAY1/NVIDIA GeForce 6600 LE
Video 2: \\.\DISPLAYV1/NetMeeting driver
Video 3: \\.\DISPLAYV2/RDPDD Chained DD
Monitor 1: \\.\DISPLAY1 (0,0,1280,1024) (1280x1024) PRIMARY
Sound: ?
DirectX: 4.09.00.0904
Internet Explorer: 6.0.2900.2180
WinEQ: 2.14

Loaded Modules:
-----------------------------------
Module 0: C:\Everquest\eqgame.exe
Module 1: C:\WINDOWS\system32\ntdll.dll
Module 2: C:\WINDOWS\system32\kernel32.dll
Module 3: C:\Everquest\mss32.dll
Module 4: C:\WINDOWS\system32\USER32.dll
Module 5: C:\WINDOWS\system32\GDI32.dll
Module 6: C:\WINDOWS\system32\WINMM.dll
Module 7: C:\WINDOWS\system32\ADVAPI32.dll
Module 8: C:\WINDOWS\system32\RPCRT4.dll
Module 9: C:\WINDOWS\system32\WSOCK32.dll
Module 10: C:\WINDOWS\system32\WS2_32.dll
Module 11: C:\WINDOWS\system32\msvcrt.dll
Module 12: C:\WINDOWS\system32\WS2HELP.dll
Module 13: C:\WINDOWS\system32\DINPUT8.dll
Module 14: C:\WINDOWS\system32\d3dx9_30.dll
Module 15: C:\Everquest\DSETUP.dll
Module 16: C:\WINDOWS\system32\VERSION.dll
Module 17: C:\WINDOWS\system32\ole32.dll
Module 18: C:\WINDOWS\system32\WININET.dll
Module 19: C:\WINDOWS\system32\CRYPT32.dll
Module 20: C:\WINDOWS\system32\MSASN1.dll
Module 21: C:\WINDOWS\system32\OLEAUT32.dll
Module 22: C:\WINDOWS\system32\SHLWAPI.dll
Module 23: C:\WINDOWS\system32\SHELL32.dll
Module 24: C:\WINDOWS\system32\IMM32.dll
Module 25: C:\WINDOWS\system32\serwvdrv.dll
Module 26: C:\WINDOWS\system32\umdmxfrm.dll
Module 27: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll
Module 28: C:\WINDOWS\system32\comctl32.dll
Module 29: C:\Program Files\WinEQ2\WinEQ2.dll
Module 30: C:\WINDOWS\system32\PSAPI.DLL
Module 31: C:\Program Files\WinEQ2\Lavish.dll
Module 32: C:\WINDOWS\system32\iphlpapi.dll
Module 33: C:\WINDOWS\system32\mswsock.dll
Module 34: C:\WINDOWS\system32\hnetcfg.dll
Module 35: C:\WINDOWS\System32\wshtcpip.dll
Module 36: C:\WINDOWS\system32\DNSAPI.dll
Module 37: C:\WINDOWS\System32\winrnr.dll
Module 38: C:\WINDOWS\system32\WLDAP32.dll
Module 39: C:\WINDOWS\system32\rasadhlp.dll
Module 40: C:\Program Files\WinEQ2\WinEQ2-EQ.dll
Module 41: C:\WINDOWS\system32\MSIMG32.dll
Module 42: C:\Program Files\WinEQ2\WinEQ2-D3D9.dll
Module 43: C:\Program Files\WinEQ2\WinEQ2-D3D8.dll
Module 44: C:\Program Files\WinEQ2\WinEQ2-DI8.dll
Module 45: C:\Program Files\WinEQ2\EQPlayNice.dll
Module 46: C:\WINDOWS\system32\MSCTF.dll
Module 47: c:\program files\common files\aol\1149179984\ee\services\search\ver2_0_39_1\injectDll.dll
Module 48: C:\WINDOWS\system32\NTMARTA.DLL
Module 49: C:\WINDOWS\system32\SAMLIB.dll
Module 50: C:\Everquest\EQGraphicsDX9.DLL
Module 51: C:\WINDOWS\system32\d3d9.dll
Module 52: C:\WINDOWS\system32\d3d8thk.dll
Module 53: C:\Everquest\dpvs.dll
Module 54: C:\Program Files\mcafee.com\antivirus\McVSSkt.dll
Module 55: C:\WINDOWS\system32\HID.DLL
Module 56: C:\WINDOWS\system32\SETUPAPI.DLL
Module 57: C:\WINDOWS\system32\WINTRUST.dll
Module 58: C:\WINDOWS\system32\IMAGEHLP.dll

Direct3D9:
-----------------------------------
Driver: NVIDIA GeForce 6600 LE /nv4_disp.dll/6/14/10/9371
Adapter Display Mode: 1280x1024 D3DFMT_X8R8G8B8
Game Display Mode: 1280x1024 D3DFMT_X8R8G8B8 (Windowed)
Current Adapter: 0
Available Texture Memory: 353MB
Direct3D8:
-----------------------------------
Adapter Display Mode: 0x0 D3DFMT_UNKNOWN
Game Display Mode: 0x0 D3DFMT_UNKNOWN
Current Adapter: 0
Available Texture Memory: (not currently available)
DirectInput8:
-----------------------------------

EverQuest:
-----------------------------------
Profile 2: Second
EQ Path: C:\Everquest
EQClient.ini: .\eqclient.ini
Patch: OFF Server Type: Normal Locale: us
Video Adapter: Application Controlled
Luclin models: 5 (+25 min RAM)
Texture Compression: ON (+0 min RAM)
Texture Caching: ON (+0 min RAM)
Texture Quality: INVALID VALUE 3
Calculated minimum RAM: 308MB (BASE+25MB)
Level of Detail: 0
MaxFPS: 100
Additional setting: VertexShaders=0
Additional setting: 20PixelShaders=0
Additional setting: 1xPixelShaders=0

EQPlayNice:
-----------------------------------
EQ Version: eqgame.exe Dec 12 2006 10:48:48
Foreground
Mode: FPS Limiter
Max FPS: 40
Rendering: 1/1
Background
Mode: CPU Limiter
Max FPS: 30
Rendering: 1/30
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Lax
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Posts: 6634
Joined: Fri Jun 18, 2004 6:08 pm

Post by Lax » Sun Dec 17, 2006 7:10 pm

Module 47: c:\program files\common files\aol\1149179984\ee\services\search\ver2_0_39_1\injectDll.dll
You appear to have a trojan (type of virus) on your computer, and this is exactly the type of thing that causes the described crash. Please run a well known virus scanner, and a well known spyware scanner.

Free and good virus scanning: AVG Free - http://free.grisoft.com/
Also free+good virus scanning (this one doesn't require you to install a virus scanner): Trend Micro House Call - http://housecall.trendmicro.com/
Free and good spyware scanning: Windows Defender - http://www.microsoft.com/athome/securit ... fault.mspx
Also free+good spyware scanning: Spybot Search & Destroy - http://www.safer-networking.org/en/download/index.html

There are many virus and spyware scanners that are not safe to use, so do not download one that isnt well known. The ones listed above are the best free solutions that I'm aware of, and are very popular.
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zentor
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Posts: 4
Joined: Thu Oct 14, 2004 1:45 pm

Post by zentor » Mon Dec 18, 2006 2:01 am

It is an AOL installed file.

http://www.siteadvisor.com/sites/ru4.co ... s/3122077/
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Lax
Owner
Posts: 6634
Joined: Fri Jun 18, 2004 6:08 pm

Post by Lax » Mon Dec 18, 2006 2:09 am

That's fine, but my suggestion doesnt change... you can also try shutting down any running programs, including whatever is injecting that DLL into every process.
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zentor
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Joined: Thu Oct 14, 2004 1:45 pm

Post by zentor » Mon Dec 18, 2006 11:26 am

After further messing around I found out that the newest version of the AOL Safety and Security Center is what is blocking it. It uses McAfee for most parts of it and is free to anyone with a free AOL mail account. There was an update 2 days ago apparently. Turning off the virus/scanmail/firewall doesnt help at all, you have to uninstall it entirely to get WinEQ2 to work that I have seen. Since I use this I wont be uninstalling it again. I'll just have to go back to using SoE's windowed mode again.

Thanks.
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fearless
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Posts: 345
Joined: Mon Jul 19, 2004 5:27 pm

Post by fearless » Mon Dec 18, 2006 9:48 pm

Zentor-

If you are willing to listen to a fairly expert users advice, Mcaffee and Norton are both garbage. Aol crap like this is garbage. The vast majority of the time these three programs are responsible for computer slowdowns just like the viruses and spyware they try to protect you against.

The recommendations that lax made above are solid suggestions on how to make your computer run better.
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Lax
Owner
Posts: 6634
Joined: Fri Jun 18, 2004 6:08 pm

Post by Lax » Mon Dec 18, 2006 10:32 pm

Mcafee makes my laptop chug like a mother, have to turn it off just to type.
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