EQ2 crash with Aug 18th update

[bucky168]

Greetings,

Been using WinEQ2 for a long time with EQ2 without issues, thanks for the great app

But since GU57 that went live on Aug 18th, EQ2 now crashes to desktop for me with the following error:


Everquest II has detected an unrecoverable error and must shutdown.

<verify> E:\live\eq2\framework\core\devices\src\DirectX9RenderDevice.cpp (15954): DirectX Error. (D3DERR_INVALIDCALL)
00a1261e 0059a208


This occurs just after you log into an actual character. You can see your character and game world drawn, along with the majority of the main UI pieces, and then the above crash abruptly occurs. The game works perfectly fine when launched outside of WinEQ2.

Since EQ2+WinEQ2 doesn't crash yet at the character select screen, I've tried a myriad of graphics settings from turning everything off to trying all the preset performance profiles - they all result in the same crash upon loading a character. Also tried default UI and outright forcing an outdated UI so UI wouldn't load, same crash with WinEQ2. Updated DirectX 9.0c as well, no luck.

Anyone else seeing the same crash?

WinXP Pro x64, sysinfo.txt in reply.

[bucky168]

WinEQ 2 System Information
System:
-----------------------------------
Windows Version: Microsoft Windows XP/Service Pack 2/3790.srv03_sp2_qfe.100216-1301
System Physical RAM: 4036/6142MB
Page File: 15654/17744MB
Virtual Memory: 3716/4095MB (Extended: 0MB)
CPU 1: Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz @ 3604MHz
CPU 2: Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz @ 3604MHz
CPU Affinity Mask: 3
Video 1: \\.\DISPLAY1/ATI Radeon HD 3870
Video 2: \\.\DISPLAY2/ATI Radeon HD 3870
Video 3: \\.\DISPLAYV1/NetMeeting driver
Video 4: \\.\DISPLAYV2/RDPDD Chained DD
Monitor 1: \\.\DISPLAY1 (0,0,1680,1050) (1680x1050) PRIMARY
Sound: ?
DirectX: 4.09.00.0904
Internet Explorer: 8.0.6001.18702
WinEQ: 2.15

Loaded Modules:
-----------------------------------
Module 0: e:\eq2\EverQuest2.exe
Module 1: D:\WINDOWS\system32\ntdll.dll
Module 2: D:\WINDOWS\syswow64\kernel32.dll
Module 3: D:\WINDOWS\syswow64\VERSION.dll
Module 4: D:\WINDOWS\syswow64\msvcrt.dll
Module 5: D:\WINDOWS\system32\d3d9.dll
Module 6: D:\WINDOWS\system32\d3d8thk.dll
Module 7: D:\WINDOWS\syswow64\GDI32.dll
Module 8: D:\WINDOWS\syswow64\USER32.dll
Module 9: D:\WINDOWS\syswow64\ADVAPI32.dll
Module 10: D:\WINDOWS\syswow64\RPCRT4.dll
Module 11: D:\WINDOWS\syswow64\Secur32.dll
Module 12: D:\WINDOWS\system32\WINMM.dll
Module 13: D:\WINDOWS\syswow64\SHELL32.dll
Module 14: D:\WINDOWS\syswow64\SHLWAPI.dll
Module 15: D:\WINDOWS\syswow64\ole32.dll
Module 16: e:\eq2\xul.dll
Module 17: e:\eq2\js3250.dll
Module 18: e:\eq2\nspr4.dll
Module 19: D:\WINDOWS\system32\WSOCK32.dll
Module 20: D:\WINDOWS\system32\WS2_32.dll
Module 21: D:\WINDOWS\system32\WS2HELP.dll
Module 22: e:\eq2\MSVCR71.dll
Module 23: e:\eq2\plc4.dll
Module 24: e:\eq2\plds4.dll
Module 25: D:\WINDOWS\system32\WINSPOOL.DRV
Module 26: D:\WINDOWS\syswow64\comdlg32.dll
Module 27: D:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_5.82.3790.3959_x-ww_78FCF8D0\COMCTL32.dll
Module 28: e:\eq2\mss32.dll
Module 29: D:\WINDOWS\system32\IMM32.dll
Module 30: D:\WINDOWS\syswow64\OLEAUT32.dll
Module 31: D:\WINDOWS\system32\LPK.DLL
Module 32: D:\WINDOWS\system32\USP10.dll
Module 33: D:\WINDOWS\SysWOW64\guard32.dll
Module 34: D:\WINDOWS\system32\fltlib.dll
Module 35: D:\WINDOWS\WinSxS\WOW64_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.3790.3959_x-ww_5FA17F4E\comctl32.dll
Module 36: F:\Program Files\WinEQ2\EQPlayNice.dll
Module 37: F:\Program Files\WinEQ2\Lavish.dll
Module 38: D:\WINDOWS\system32\IPHLPAPI.DLL
Module 39: D:\WINDOWS\system32\PSAPI.DLL
Module 40: D:\WINDOWS\SysWOW64\MSCTF.dll
Module 41: F:\Program Files\WinEQ2\WinEQ2.dll
Module 42: D:\WINDOWS\system32\mswsock.dll
Module 43: D:\WINDOWS\system32\hnetcfg.dll
Module 44: D:\WINDOWS\System32\wshtcpip.dll
Module 45: D:\WINDOWS\system32\DNSAPI.dll
Module 46: D:\WINDOWS\System32\winrnr.dll
Module 47: D:\WINDOWS\syswow64\WLDAP32.dll
Module 48: D:\WINDOWS\system32\rsaenh.dll
Module 49: D:\WINDOWS\system32\rasadhlp.dll
Module 50: F:\Program Files\WinEQ2\WinEQ2-EQII.dll
Module 51: D:\WINDOWS\system32\MSIMG32.dll
Module 52: F:\Program Files\WinEQ2\WinEQ2-D3D9.dll
Module 53: D:\WINDOWS\system32\d3dx9_30.dll
Module 54: F:\Program Files\WinEQ2\WinEQ2-HooksI.dll
Module 55: D:\WINDOWS\system32\apphelp.dll
Module 56: D:\WINDOWS\system32\msctfime.ime
Module 57: e:\eq2\DbgHelp.dll
Module 58: e:\eq2\assetdb.dll
Module 59: D:\WINDOWS\system32\CLBCatQ.DLL
Module 60: D:\WINDOWS\system32\COMRes.dll
Module 61: D:\WINDOWS\SysWOW64\dxdiagn.dll
Module 62: D:\WINDOWS\SysWOW64\wbem\wbemprox.dll
Module 63: D:\WINDOWS\SysWOW64\wbem\wbemcomn.dll
Module 64: D:\WINDOWS\system32\xpsp2res.dll
Module 65: D:\WINDOWS\SysWOW64\wbem\wbemsvc.dll
Module 66: D:\WINDOWS\SysWOW64\wbem\fastprox.dll
Module 67: D:\WINDOWS\system32\msvcp60.dll
Module 68: D:\WINDOWS\system32\NTDSAPI.dll
Module 69: D:\WINDOWS\system32\NETAPI32.dll
Module 70: D:\WINDOWS\system32\dsound.dll
Module 71: e:\eq2\vivoxsdk.dll
Module 72: e:\eq2\wrap_oal.dll
Module 73: e:\eq2\ortp.dll
Module 74: D:\WINDOWS\system32\SensApi.dll
Module 75: e:\eq2\libsndfile-1.dll
Module 76: D:\WINDOWS\system32\WINTRUST.dll
Module 77: D:\WINDOWS\system32\CRYPT32.dll
Module 78: D:\WINDOWS\system32\MSASN1.dll
Module 79: D:\WINDOWS\syswow64\imagehlp.dll
Module 80: D:\WINDOWS\system32\wdmaud.drv
Module 81: D:\WINDOWS\system32\msacm32.drv
Module 82: D:\WINDOWS\system32\MSACM32.dll
Module 83: D:\WINDOWS\system32\midimap.dll
Module 84: D:\WINDOWS\system32\KsUser.dll
Module 85: e:\eq2\Miles\mssmp3.asi
Module 86: e:\eq2\Miles\mssogg.asi
Module 87: e:\eq2\Miles\mssvoice.asi
Module 88: e:\eq2\Miles\mssdolby.flt
Module 89: e:\eq2\Miles\mssds3d.flt
Module 90: e:\eq2\Miles\mssdsp.flt
Module 91: e:\eq2\Miles\msseax.flt
Module 92: e:\eq2\Miles\msssrs.flt

Direct3D9:
-----------------------------------
Driver: ATI Radeon HD 3870/ati2dvag.dll/6/14/10/6962
Adapter Display Mode: 1680x1050 D3DFMT_X8R8G8B8
Game Display Mode: 1683x1024 D3DFMT_UNKNOWN (Windowed)
Current Adapter: 0
Available Texture Memory: 2236MB
Windows Hooks Input:
-----------------------------------

EverQuest II:
-----------------------------------
Profile 4: Test
EQII Path: e:\eq2
EQIIClient.ini: .\eqclient.ini
Patch: OFF Test Server: OFF Locale: us
Video Adapter: Application Controlled

[Malice07]

yeah i got the same problem ;(

Got 4 toons ready for the boxage - please get this fixed asap

[Malice07]

Is a bunch of people having the same problem here:

http://forums.station.sony.com/eq2/post ... _id=484868

The game is Everquest 2 as the above post btw

[Malice07]

My info:

WinEQ 2 System Information
System:
-----------------------------------
Windows Version: Windows 7 Professional//7600.win7_gdr.100618-1621
System Physical RAM: 4199/8187MB
Page File: 12243/16372MB
Virtual Memory: 1946/2047MB (Extended: 0MB)
CPU 1: Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz @ 2870MHz
CPU 2: Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz @ 2870MHz
CPU 3: Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz @ 2870MHz
CPU 4: Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz @ 2870MHz
CPU Affinity Mask: FF
Video 1: \\.\DISPLAY1/NVIDIA GeForce GTX 295
Video 2: \\.\DISPLAY2/NVIDIA GeForce GTX 295
Video 3: \\.\DISPLAYV1/RDPDD Chained DD
Video 4: \\.\DISPLAYV2/RDP Encoder Mirror Driver
Video 5: \\.\DISPLAYV3/RDP Reflector Display Driver
Video 6: \\.\DISPLAYV4/LogMeIn Mirror Driver
Monitor 1: \\.\DISPLAY1 (0,0,1920,1080) (1920x1080) PRIMARY
Sound: ?
DirectX: 4.09.00.0904
Internet Explorer: 8.0.7600.16385
WinEQ: 2.15

Loaded Modules:
-----------------------------------
Module 0: c:\program files\sony\everquest II\EQ2VoiceService.exe
Module 1: C:\Windows\SysWOW64\ntdll.dll
Module 2: C:\Windows\syswow64\kernel32.dll
Module 3: C:\Windows\syswow64\KERNELBASE.dll
Module 4: c:\program files\sony\everquest II\vivoxsdk.dll
Module 5: c:\program files\sony\everquest II\wrap_oal.dll
Module 6: C:\Windows\system32\WINMM.dll
Module 7: C:\Windows\syswow64\msvcrt.dll
Module 8: C:\Windows\syswow64\USER32.dll
Module 9: C:\Windows\syswow64\GDI32.dll
Module 10: C:\Windows\syswow64\LPK.dll
Module 11: C:\Windows\syswow64\USP10.dll
Module 12: C:\Windows\syswow64\ADVAPI32.dll
Module 13: C:\Windows\SysWOW64\sechost.dll
Module 14: C:\Windows\syswow64\RPCRT4.dll
Module 15: C:\Windows\syswow64\SspiCli.dll
Module 16: C:\Windows\syswow64\CRYPTBASE.dll
Module 17: C:\Windows\syswow64\ole32.dll
Module 18: c:\program files\sony\everquest II\ortp.dll
Module 19: C:\Windows\syswow64\WS2_32.dll
Module 20: C:\Windows\syswow64\NSI.dll
Module 21: C:\Windows\system32\IPHLPAPI.DLL
Module 22: C:\Windows\system32\WINNSI.DLL
Module 23: C:\Windows\system32\DNSAPI.dll
Module 24: C:\Windows\system32\SensApi.dll
Module 25: c:\program files\sony\everquest II\libsndfile-1.dll
Module 26: C:\Windows\syswow64\SHELL32.dll
Module 27: C:\Windows\syswow64\SHLWAPI.dll
Module 28: C:\Windows\syswow64\PSAPI.DLL
Module 29: C:\Windows\system32\IMM32.DLL
Module 30: C:\Windows\syswow64\MSCTF.dll
Module 31: C:\Program Files (x86)\WinEQ2\WinEQ2.dll
Module 32: C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7600.16385_none_ebf82fc36c758ad5\COMCTL32.dll
Module 33: C:\Windows\Lavish.dll
Module 34: C:\Windows\system32\mswsock.dll
Module 35: C:\Windows\System32\wshtcpip.dll
Module 36: C:\Windows\system32\NLAapi.dll
Module 37: C:\Windows\System32\winrnr.dll
Module 38: C:\Windows\system32\napinsp.dll
Module 39: C:\Windows\system32\pnrpnsp.dll
Module 40: C:\Program Files (x86)\Bonjour\mdnsNSP.dll
Module 41: C:\Windows\System32\fwpuclnt.dll
Module 42: C:\Windows\system32\rasadhlp.dll

[Verdell]

I'm having the same problem as above.

[Lax]

Looking into it, thanks for the reports

[Malice07]

Yay thanks!!

Am playing eq2 via soe's launchpad but its so boring not 4 boxing!!

[Lax]

This should be fixed as of now. Restart WinEQ 2 and it should patch up (note: you may need to run WinEQ 2 as Administrator via right click, Run as Administrator, for it to patch)

[bucky168]

Yay works perfectly again now, thank you so much for a lightning quick fix!