Authentication failed (-14)

pw1 · Post by **pw1** » Tue Nov 18, 2008 4:04 am

I'm not able to use WinEQ this morning, due to an authentication error (code: -14). Anywhere I can find out what this means ?

All was fine last night, and nothing has changed since then, so I'm at a loss. Login/Password details are definitely correct and my subscription doesn't run out until next year.

Post by **Lax** » Tue Nov 18, 2008 10:31 am

It means you got disconnected from our server and it gave up re-trying. You may have poor connection quality at the time, etc. Simply try again and it should work fine (this type of problem typically goes away after a short time, but it may be a problem on your local network) -- it is not a problem with your account.

pw1 · Post by **pw1** » Wed Nov 19, 2008 8:44 am

Yep - disappeared the next day. Darn interweb.

Cheers Lax.