Could not verify Lavish software account information (-13)
Moderators: Lavish Software Team, Moderators
Could not verify Lavish software account information (-13)
I just subscribed and downloaded WinEq2 today and this is the messeage I get when I click the shortcut. Any ideas on what I need to do?
This error message was supposed to be eradicated a while back in favor of a more detailed message.
It SHOULD read:
"Connection to Lavish Software license server failed. The server may be inaccessible to you at this time, or the amount of network lag between you and the server is extraordinarily high."
The most common cause of this error is a software firewall blocking WinEQ 2 from contacting our server. Make sure that your Windows firewall (or whatever other firewall you have installed) doesn't have WinEQ 2 blocked from making outgoing connections
It SHOULD read:
"Connection to Lavish Software license server failed. The server may be inaccessible to you at this time, or the amount of network lag between you and the server is extraordinarily high."
The most common cause of this error is a software firewall blocking WinEQ 2 from contacting our server. Make sure that your Windows firewall (or whatever other firewall you have installed) doesn't have WinEQ 2 blocked from making outgoing connections