Terrible crashing problems...

WinEQ 2.0 Pro discussion and support

Moderators: Lavish Software Team, Moderators

Post Reply
Seariz
Non-Subscriber
Posts: 16
Joined: Tue Sep 21, 2004 4:13 pm

Terrible crashing problems...

Post by Seariz » Thu Jul 28, 2005 11:59 pm

Hey lax, I need some help. Whenever I log off one server and onto another, OR camp off one account to log onto a different one, I crash! This bugs the hell out of me and hoping you can help me out!


WinEQ 2 System Information
System:
-----------------------------------
Windows Version: Microsoft Windows XP/Service Pack 1/2600.xpsp2.050301-1526
System Physical RAM: 616/1535MB
Page File: 1395/2387MB
Virtual Memory: 985/2047MB (Extended: 0MB)
CPU 1: AMD Athlon(tm) XP 2500+ @ 1837MHz
Video 1: \\.\DISPLAY1/RADEON 9800 PRO
Video 2: \\.\DISPLAY2/RADEON 9800 PRO - Secondary
Video 3: \\.\DISPLAYV1/NetMeeting driver
Video 4: \\.\DISPLAYV2/RDPDD Chained DD
Monitor 1: \\.\DISPLAY1 (0,0,1280,1024) (1280x1024) PRIMARY
Sound: SB Audigy Audio [C000]
DirectX: 4.09.00.0904
Internet Explorer: 6.0.2800.1106
WinEQ: 2.08

Loaded Modules:
-----------------------------------
Module 0: C:\Program Files\Sony\EverQuest\eqgame.exe
Module 1: C:\WINDOWS\System32\ntdll.dll
Module 2: C:\WINDOWS\system32\kernel32.dll
Module 3: C:\Program Files\Sony\EverQuest\mss32.dll
Module 4: C:\WINDOWS\system32\USER32.dll
Module 5: C:\WINDOWS\system32\GDI32.dll
Module 6: C:\WINDOWS\system32\ADVAPI32.dll
Module 7: C:\WINDOWS\system32\RPCRT4.dll
Module 8: C:\WINDOWS\System32\WINMM.dll
Module 9: C:\WINDOWS\System32\WSOCK32.dll
Module 10: C:\WINDOWS\System32\WS2_32.dll
Module 11: C:\WINDOWS\system32\msvcrt.dll
Module 12: C:\WINDOWS\System32\WS2HELP.dll
Module 13: C:\WINDOWS\System32\DINPUT8.dll
Module 14: C:\WINDOWS\System32\IMM32.dll
Module 15: C:\Program Files\Sony\EverQuest\DSETUP.dll
Module 16: C:\WINDOWS\system32\VERSION.dll
Module 17: C:\WINDOWS\system32\ole32.dll
Module 18: C:\WINDOWS\system32\SHELL32.dll
Module 19: C:\WINDOWS\system32\SHLWAPI.dll
Module 20: C:\WINDOWS\System32\ShimEng.dll
Module 21: C:\WINDOWS\AppPatch\AcGenral.DLL
Module 22: C:\WINDOWS\System32\MSACM32.dll
Module 23: C:\WINDOWS\system32\USERENV.dll
Module 24: C:\WINDOWS\System32\UxTheme.dll
Module 25: C:\WINDOWS\System32\wbsys.dll
Module 26: C:\Program Files\Stardock\Object Desktop\WindowBlinds\wbhelp.dll
Module 27: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.1643_x-ww_7c3a9bc6\comctl32.dll
Module 28: C:\WINDOWS\system32\comctl32.dll
Module 29: C:\WINDOWS\System32\ctagent.dll
Module 30: C:\WINDOWS\System32\MSCTF.dll
Module 31: C:\Program Files\WinEQTEST\WinEQ2.dll
Module 32: C:\WINDOWS\Lavish.dll
Module 33: C:\WINDOWS\System32\PSAPI.DLL
Module 34: C:\Program Files\WinEQTEST\WinEQ2-EQ.dll
Module 35: C:\WINDOWS\System32\MSIMG32.dll
Module 36: C:\Program Files\WinEQTEST\WinEQ2-D3D9.dll
Module 37: C:\Program Files\WinEQTEST\WinEQ2-D3D8.dll
Module 38: C:\Program Files\WinEQTEST\WinEQ2-DI8.dll
Module 39: C:\WINDOWS\system32\mswsock.dll
Module 40: C:\WINDOWS\System32\wshtcpip.dll
Module 41: C:\WINDOWS\System32\DNSAPI.dll
Module 42: C:\WINDOWS\System32\winrnr.dll
Module 43: C:\WINDOWS\system32\WLDAP32.dll
Module 44: C:\WINDOWS\System32\rasadhlp.dll
Module 45: C:\Program Files\Stardock\Object Desktop\WindowBlinds\WBlind.dll
Module 46: C:\HACKS\Macroquest2 - July 13th\Release\MQ2Main.dll
Module 47: C:\WINDOWS\System32\NTMARTA.DLL
Module 48: C:\WINDOWS\System32\SAMLIB.dll
Module 49: C:\Program Files\Sony\EverQuest\EQGraphicsDX9.DLL
Module 50: C:\WINDOWS\System32\d3d9.dll
Module 51: C:\WINDOWS\System32\d3d8thk.dll
Module 52: C:\Program Files\Sony\EverQuest\dpvs.dll
Module 53: C:\HACKS\Macroquest2 - July 13th\Release\mq2labels.dll
Module 54: C:\HACKS\Macroquest2 - July 13th\Release\mq2itemdisplay.dll
Module 55: C:\HACKS\Macroquest2 - July 13th\Release\mq2custombinds.dll
Module 56: C:\HACKS\Macroquest2 - July 13th\Release\mq2hud.dll
Module 57: C:\HACKS\Macroquest2 - July 13th\Release\mq2map.dll
Module 58: C:\HACKS\Macroquest2 - July 13th\Release\mq2bzsrch.dll
Module 59: C:\HACKS\Macroquest2 - July 13th\Release\mq2chatwnd.dll
Module 60: C:\HACKS\Macroquest2 - July 13th\Release\mq2eqbugfix.dll
Module 61: C:\HACKS\Macroquest2 - July 13th\Release\edited.dll
Module 62: C:\HACKS\Macroquest2 - July 13th\Release\edited.dll
Module 63: C:\HACKS\Macroquest2 - July 13th\Release\edited.dll
Module 64: C:\HACKS\Macroquest2 - July 13th\Release\edited.dll
Module 65: C:\HACKS\Macroquest2 - July 13th\Release\edited.dll
Module 66: C:\HACKS\Macroquest2 - July 13th\Release\edited.dll
Module 67: C:\HACKS\Macroquest2 - July 13th\Release\edited.dll
Module 68: C:\Program Files\Stardock\Object Desktop\WindowBlinds\GT3\WBExec.dll
Module 69: C:\WINDOWS\system32\MPR.dll
Module 70: C:\WINDOWS\System32\HID.DLL
Module 71: C:\WINDOWS\System32\SETUPAPI.DLL
Module 72: C:\WINDOWS\System32\mslbui.dll
Module 73: C:\Program Files\Trillian3\events.dll
Module 74: C:\WINDOWS\system32\comdlg32.dll
Module 75: C:\Program Files\Trillian3\MSVCR71.dll
Module 76: C:\WINDOWS\system32\OLEAUT32.DLL

Direct3D9:
-----------------------------------
Driver: RADEON 9800 PRO/ati2dvag.dll/6/14/10/6444
Adapter Display Mode: 1280x1024 D3DFMT_X8R8G8B8
Game Display Mode: 1280x1024 D3DFMT_UNKNOWN
Current Adapter: 0
Available Texture Memory: 180MB
Direct3D8:
-----------------------------------
Adapter Display Mode: 0x0 D3DFMT_UNKNOWN
Game Display Mode: 0x0 D3DFMT_UNKNOWN
Current Adapter: 0
Available Texture Memory: (not currently available)
DirectInput8:
-----------------------------------

EverQuest:
-----------------------------------
Profile 2: Monk
EQ Path: C:\Program Files\Sony\EverQuest
EQClient.ini: .\eqclient.ini
Patch: OFF Test Server: OFF Locale: us
Video Adapter: Application Controlled
Luclin models: 12 (+60 min RAM)
Texture Quality: MEDIUM (+30 min RAM)
Calculated minimum RAM: 373MB (BASE+90MB)
Level of Detail: 1
MaxFPS: 100
Additional setting: HardwareTnL=TRUE
Additional setting: VertexShaders=0
Additional setting: 20PixelShaders=0
Additional setting: 1xPixelShaders=0

Lax
Owner
Posts: 6634
Joined: Fri Jun 18, 2004 6:08 pm

Post by Lax » Fri Jul 29, 2005 4:47 pm

Given that you're running at least 7 MacroQuest 2 plugins that you dont want to tell us about, my first suggestion is simple. Try it without MacroQuest. If it works, then you know the problem is one of your plugins. I can guarantee that it is... but, if that isn't the case, post a new SysInfo.txt to show me that you have tried it without MQ2 and are still experiencing the problem.

Seariz
Non-Subscriber
Posts: 16
Joined: Tue Sep 21, 2004 4:13 pm

Post by Seariz » Fri Jul 29, 2005 5:56 pm

Turned off MQ2, restarted, loaded onto first server and crashed. After that, i logged onto the 2nd server no problem as usual, logged off and onto a different account and crashed again. Here is the sys info with out MQ2 goin!

WinEQ 2 System Information
System:
-----------------------------------
Windows Version: Microsoft Windows XP/Service Pack 1/2600.xpsp2.050301-1526
System Physical RAM: 976/1535MB
Page File: 1759/2387MB
Virtual Memory: 1663/2047MB (Extended: 0MB)
CPU 1: AMD Athlon(tm) XP 2500+ @ 1837MHz
Video 1: \\.\DISPLAY1/RADEON 9800 PRO
Video 2: \\.\DISPLAY2/RADEON 9800 PRO - Secondary
Video 3: \\.\DISPLAYV1/NetMeeting driver
Video 4: \\.\DISPLAYV2/RDPDD Chained DD
Monitor 1: \\.\DISPLAY1 (0,0,1280,1024) (1280x1024) PRIMARY
Sound: SB Audigy Audio [C000]
DirectX: 4.09.00.0904
Internet Explorer: 6.0.2800.1106
WinEQ: 2.08

Loaded Modules:
-----------------------------------
Module 0: C:\Program Files\Sony\EverQuest\eqgame.exe
Module 1: C:\WINDOWS\System32\ntdll.dll
Module 2: C:\WINDOWS\system32\kernel32.dll
Module 3: C:\Program Files\Sony\EverQuest\mss32.dll
Module 4: C:\WINDOWS\system32\USER32.dll
Module 5: C:\WINDOWS\system32\GDI32.dll
Module 6: C:\WINDOWS\system32\ADVAPI32.dll
Module 7: C:\WINDOWS\system32\RPCRT4.dll
Module 8: C:\WINDOWS\System32\WINMM.dll
Module 9: C:\WINDOWS\System32\WSOCK32.dll
Module 10: C:\WINDOWS\System32\WS2_32.dll
Module 11: C:\WINDOWS\system32\msvcrt.dll
Module 12: C:\WINDOWS\System32\WS2HELP.dll
Module 13: C:\WINDOWS\System32\DINPUT8.dll
Module 14: C:\WINDOWS\System32\IMM32.dll
Module 15: C:\Program Files\Sony\EverQuest\DSETUP.dll
Module 16: C:\WINDOWS\system32\VERSION.dll
Module 17: C:\WINDOWS\system32\ole32.dll
Module 18: C:\WINDOWS\system32\SHELL32.dll
Module 19: C:\WINDOWS\system32\SHLWAPI.dll
Module 20: C:\WINDOWS\System32\ShimEng.dll
Module 21: C:\WINDOWS\AppPatch\AcGenral.DLL
Module 22: C:\WINDOWS\System32\MSACM32.dll
Module 23: C:\WINDOWS\system32\USERENV.dll
Module 24: C:\WINDOWS\System32\UxTheme.dll
Module 25: C:\WINDOWS\System32\wbsys.dll
Module 26: C:\Program Files\Stardock\Object Desktop\WindowBlinds\wbhelp.dll
Module 27: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.1643_x-ww_7c3a9bc6\comctl32.dll
Module 28: C:\WINDOWS\system32\comctl32.dll
Module 29: C:\WINDOWS\System32\MSCTF.dll
Module 30: C:\Program Files\WinEQTEST\WinEQ2.dll
Module 31: C:\WINDOWS\Lavish.dll
Module 32: C:\WINDOWS\System32\PSAPI.DLL
Module 33: C:\Program Files\WinEQTEST\WinEQ2-EQ.dll
Module 34: C:\WINDOWS\System32\MSIMG32.dll
Module 35: C:\Program Files\WinEQTEST\WinEQ2-D3D9.dll
Module 36: C:\Program Files\WinEQTEST\WinEQ2-D3D8.dll
Module 37: C:\Program Files\WinEQTEST\WinEQ2-DI8.dll
Module 38: C:\WINDOWS\system32\mswsock.dll
Module 39: C:\WINDOWS\System32\wshtcpip.dll
Module 40: C:\WINDOWS\System32\DNSAPI.dll
Module 41: C:\WINDOWS\System32\winrnr.dll
Module 42: C:\WINDOWS\system32\WLDAP32.dll
Module 43: C:\WINDOWS\System32\rasadhlp.dll
Module 44: C:\Program Files\Stardock\Object Desktop\WindowBlinds\WBlind.dll
Module 45: C:\WINDOWS\System32\NTMARTA.DLL
Module 46: C:\WINDOWS\System32\SAMLIB.dll
Module 47: C:\Program Files\Sony\EverQuest\EQGraphicsDX9.DLL
Module 48: C:\WINDOWS\System32\d3d9.dll
Module 49: C:\WINDOWS\System32\d3d8thk.dll
Module 50: C:\Program Files\Sony\EverQuest\dpvs.dll
Module 51: C:\Program Files\Stardock\Object Desktop\WindowBlinds\GT3\WBExec.dll
Module 52: C:\WINDOWS\system32\MPR.dll
Module 53: C:\Program Files\Sony\EverQuest\eqmain.dll
Module 54: C:\WINDOWS\System32\HID.DLL
Module 55: C:\WINDOWS\System32\SETUPAPI.DLL
Module 56: C:\WINDOWS\System32\mslbui.dll
Module 57: C:\Program Files\Trillian3\events.dll
Module 58: C:\WINDOWS\system32\comdlg32.dll
Module 59: C:\Program Files\Trillian3\MSVCR71.dll
Module 60: C:\WINDOWS\system32\OLEAUT32.DLL

Direct3D9:
-----------------------------------
Driver: RADEON 9800 PRO/ati2dvag.dll/6/14/10/6444
Adapter Display Mode: 1280x1024 D3DFMT_X8R8G8B8
Game Display Mode: 1280x1024 D3DFMT_UNKNOWN
Current Adapter: 0
Available Texture Memory: 194MB
Direct3D8:
-----------------------------------
Adapter Display Mode: 0x0 D3DFMT_UNKNOWN
Game Display Mode: 0x0 D3DFMT_UNKNOWN
Current Adapter: 0
Available Texture Memory: (not currently available)
DirectInput8:
-----------------------------------

EverQuest:
-----------------------------------
Profile 2: Monk
EQ Path: C:\Program Files\Sony\EverQuest
EQClient.ini: .\eqclient.ini
Patch: OFF Test Server: OFF Locale: us
Video Adapter: Application Controlled
Luclin models: 12 (+60 min RAM)
Texture Quality: MEDIUM (+30 min RAM)
Calculated minimum RAM: 373MB (BASE+90MB)
Level of Detail: 1
MaxFPS: 100
Additional setting: HardwareTnL=TRUE
Additional setting: VertexShaders=0
Additional setting: 20PixelShaders=0
Additional setting: 1xPixelShaders=0

Lax
Owner
Posts: 6634
Joined: Fri Jun 18, 2004 6:08 pm

Post by Lax » Sat Jul 30, 2005 8:56 am

There used to be a huge memory leak in EQ when you camp to server select (or further) and log back in, so I've always recommended against doing that anyway.

Regardless, just testing this now I was able to camp in and out (to server select, selecting different servers, to login, etc) without closing EQ several times and didn't crash or notice any problems. Without being able to reproduce the crash, there's not really anything I can do to fix it. If you can possibly get me the address of the crash from the crash box, I may be able to use that to help.

Past that, check drivers, wnidows updates, etc

Seariz
Non-Subscriber
Posts: 16
Joined: Tue Sep 21, 2004 4:13 pm

Post by Seariz » Sat Jul 30, 2005 2:26 pm

The instruction at "0x77f69ecd" referenced memory at "0x00000010". The memory could not be "written".

i think that was how many zero's there were lol :P Anyway, hope that helps!

Seariz
Non-Subscriber
Posts: 16
Joined: Tue Sep 21, 2004 4:13 pm

Post by Seariz » Sat Jul 30, 2005 2:30 pm

An exception 'Unhandled Win32 exception' has occurred in process 1812.
However we all hate you and wont let you use .NET debugger because we want you to become angry and scream at your computer...
Most of it is word for word, some is translated :)

Lax
Owner
Posts: 6634
Joined: Fri Jun 18, 2004 6:08 pm

Post by Lax » Sat Jul 30, 2005 3:44 pm

Hmmm your SHLWAPI.DLL is a different version than mine.

Code: Select all

05/02/2005  04:52 PM           473,600 shlwapi.dll
0x77f69ecd is not a valid instruction in this version, so I cant debug it as well, and I imagine if yours was this version it might not crash for you either ;)

Seariz
Non-Subscriber
Posts: 16
Joined: Tue Sep 21, 2004 4:13 pm

Post by Seariz » Sat Jul 30, 2005 4:58 pm

So how about you send me your version? :) Or at least tell me what version you have...

Seariz
Non-Subscriber
Posts: 16
Joined: Tue Sep 21, 2004 4:13 pm

Post by Seariz » Sun Jul 31, 2005 11:26 pm

do you use Service Pack 2?

Lax
Owner
Posts: 6634
Joined: Fri Jun 18, 2004 6:08 pm

Post by Lax » Sun Jul 31, 2005 11:35 pm

Of course.

Seariz
Non-Subscriber
Posts: 16
Joined: Tue Sep 21, 2004 4:13 pm

Post by Seariz » Wed Aug 03, 2005 12:22 pm

An exception 'Unhandled Win32 exception' has occurred in process 3536. Man im really starting to hate my computer...

Seariz
Non-Subscriber
Posts: 16
Joined: Tue Sep 21, 2004 4:13 pm

Post by Seariz » Wed Aug 03, 2005 12:33 pm

And i have done every windows update known to man, about to just go buy a new system and format this, maybe just throw it out a window.

Lax
Owner
Posts: 6634
Joined: Fri Jun 18, 2004 6:08 pm

Post by Lax » Wed Aug 03, 2005 1:29 pm

heh. Well, camp out completely and this wouldnt be a problem! heheh. ;)

Another alternative is to try Inner Space. It does everything WinEQ 2 does, and yes you can still use MQ2 with it (some people assume you cant, but IS works just like WinEQ 2). WinEQ 3 will be built on the IS core later this summer.

Seariz
Non-Subscriber
Posts: 16
Joined: Tue Sep 21, 2004 4:13 pm

Post by Seariz » Wed Aug 03, 2005 3:21 pm

Well the problem is, i get these errors after a FRESH reboot, FIRST time opening up everquest for the day, you name it. I get errors 8/10 times i do anything with WinEQ 2.0 and Everquest ( i dont run any other games so now clue on anything else)

Lax
Owner
Posts: 6634
Joined: Fri Jun 18, 2004 6:08 pm

Post by Lax » Wed Aug 03, 2005 4:00 pm

Hmm... Try turning off all other software, including Window Blinds.

I'm really running out of ideas here. I can tell you that it works without a hitch on clean installations of Windows XP with SP2, or SP1 with all updates. If it fails to work for you, try disabling everything until something good happens ;)

Post Reply