WinEQ2 crashes

[mijuki]

right when loading wineq 2.0 plugins at 60%, no sysinfo, no nothing, just the windows crash dialog...

What kind of info would be helpful? Worked earlier today, but now after the last patch it just keeps crashing...

[mijuki]

athlon xp 3200+
geforce 6600gt with latest drivers
nforce2 with latest drivers
directx 9.0c (aug i think)
win xp pro

nothing in the system has changed since it was working earlier, only wineq2 got patched

[Lax]

right when loading wineq 2.0 plugins at 60%, no sysinfo, no nothing, just the windows crash dialog...

What kind of info would be helpful? Worked earlier today, but now after the last patch it just keeps crashing...

Is there something you can click on for "more info" or such in the crash box? Are you using XP SP2?

If it worked earlier today, sysinfo.txt should still be in your WinEQ 2 folder (unless you uninstalled WinEQ 2 or such) -- WinEQ 2 doesnt delete it.

[mijuki]

and crashes on my laptop too:

athlon64 3400
radeon 9700 pro
win xp home

[mijuki]

on laptop just "the instruction at 0x7c911e58 referenced memory at 0x0. memory could not be read". ok terminate, cancel debug...

on desktop (after more info):

appname: wineq2.exe appver: 0.0.0 modname: ntdll.dll
modver: 5.1.2600.2180 offset: 00011e58

technical info:

Exception info:
code: 0xc0000005 flags: 0x0
record: 0x0 address: 0x07c911e58

sysinfo
windows nt 5.1 build 2600

module1
wineq2.exe
image base: 0x400000 image size: 0x0
checksum: 0x000488b9 time stamp: 0x436a6465
version info
(all zeroes)

module2
ntdll.dll
image base: 0x7c900000 image size: 0x0
checksum: 0x000af2f7 time stamp: 0x411096b4
version info
...

[mijuki]

i deleted the sysinfo from desktop trying to make sure i got a fresh one for the report, and haven't used laptop for eq today

here's the old sysinfo from laptop:

WinEQ 2 System Information
System:
-----------------------------------
Windows Version: Microsoft Windows XP/Service Pack 2/2600.xpsp_sp2_gdr.050301-1519
System Physical RAM: 269/1022MB
Page File: 1513/2457MB
Virtual Memory: 1069/2047MB (Extended: 0MB)
CPU 1: Mobile AMD Athlon 64 Processor 3000+ @ 2004MHz
CPU Affinity Mask: 1
Video 1: \\.\DISPLAY1/ATI MOBILITY RADEON 9700
Video 2: \\.\DISPLAY2/ATI MOBILITY RADEON 9700
Video 3: \\.\DISPLAYV1/NetMeeting driver
Video 4: \\.\DISPLAYV2/RDPDD Chained DD
Monitor 1: \\.\DISPLAY1 (0,0,1400,1050) (1400x1050) PRIMARY
Sound: ¨
DirectX: 4.09.00.0904
Internet Explorer: 6.0.2900.2180
WinEQ: 2.12

Loaded Modules:
-----------------------------------
Module 0: C:\Games\EverQuest\eqgame.exe
Module 1: C:\WINDOWS\system32\ntdll.dll
Module 2: C:\WINDOWS\system32\kernel32.dll
Module 3: C:\Games\EverQuest\mss32.dll
Module 4: C:\WINDOWS\system32\USER32.dll
Module 5: C:\WINDOWS\system32\GDI32.dll
Module 6: C:\WINDOWS\system32\WINMM.dll
Module 7: C:\WINDOWS\system32\ADVAPI32.dll
Module 8: C:\WINDOWS\system32\RPCRT4.dll
Module 9: C:\WINDOWS\system32\WSOCK32.dll
Module 10: C:\WINDOWS\system32\WS2_32.dll
Module 11: C:\WINDOWS\system32\msvcrt.dll
Module 12: C:\WINDOWS\system32\WS2HELP.dll
Module 13: C:\WINDOWS\system32\DINPUT8.dll
Module 14: C:\WINDOWS\system32\IMM32.dll
Module 15: C:\Games\EverQuest\DSETUP.dll
Module 16: C:\WINDOWS\system32\VERSION.dll
Module 17: C:\WINDOWS\system32\ole32.dll
Module 18: C:\WINDOWS\system32\SHELL32.dll
Module 19: C:\WINDOWS\system32\SHLWAPI.dll
Module 20: C:\WINDOWS\system32\LPK.DLL
Module 21: C:\WINDOWS\system32\USP10.dll
Module 22: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll
Module 23: C:\WINDOWS\system32\comctl32.dll
Module 24: C:\Program Files\WinEQ2\WinEQ2.dll
Module 25: C:\WINDOWS\Lavish.dll
Module 26: C:\WINDOWS\system32\PSAPI.DLL
Module 27: C:\Program Files\WinEQ2\WinEQ2-EQ.dll
Module 28: C:\WINDOWS\system32\MSIMG32.dll
Module 29: C:\Program Files\WinEQ2\WinEQ2-D3D9.dll
Module 30: C:\Program Files\WinEQ2\WinEQ2-D3D8.dll
Module 31: C:\Program Files\WinEQ2\WinEQ2-DI8.dll
Module 32: C:\WINDOWS\system32\mswsock.dll
Module 33: C:\WINDOWS\system32\hnetcfg.dll
Module 34: C:\WINDOWS\System32\wshtcpip.dll
Module 35: C:\WINDOWS\system32\DNSAPI.dll
Module 36: C:\WINDOWS\system32\iphlpapi.dll
Module 37: C:\WINDOWS\System32\winrnr.dll
Module 38: C:\WINDOWS\system32\WLDAP32.dll
Module 39: C:\WINDOWS\system32\wshbth.dll
Module 40: C:\WINDOWS\system32\SETUPAPI.dll
Module 41: C:\WINDOWS\system32\rasadhlp.dll
Module 42: C:\Program Files\WinEQ2\EQPlayNice.dll
Module 43: C:\Program Files\Ray Adams\ATI Tray Tools\raphook.dll
Module 44: C:\WINDOWS\system32\msctfime.ime
Module 45: C:\WINDOWS\system32\NTMARTA.DLL
Module 46: C:\WINDOWS\system32\SAMLIB.dll
Module 47: C:\Games\EverQuest\EQGraphicsDX9.DLL
Module 48: C:\WINDOWS\system32\d3d9.dll
Module 49: C:\WINDOWS\system32\d3d8thk.dll
Module 50: C:\Games\EverQuest\dpvs.dll
Module 51: C:\WINDOWS\system32\HID.DLL
Module 52: C:\WINDOWS\system32\WINTRUST.dll
Module 53: C:\WINDOWS\system32\CRYPT32.dll
Module 54: C:\WINDOWS\system32\MSASN1.dll
Module 55: C:\WINDOWS\system32\IMAGEHLP.dll
Module 56: C:\WINDOWS\system32\MSACM32.dll
Module 57: C:\WINDOWS\system32\wdmaud.drv
Module 58: C:\WINDOWS\system32\msacm32.drv
Module 59: C:\WINDOWS\system32\midimap.dll
Module 60: C:\WINDOWS\system32\DSOUND.DLL
Module 61: C:\WINDOWS\system32\KsUser.dll

Direct3D9:
-----------------------------------
Driver: ATI MOBILITY RADEON 9700/ati2dvag.dll/6/14/10/6476
Adapter Display Mode: 1400x1050 D3DFMT_X8R8G8B8
Game Display Mode: 1400x1050 D3DFMT_UNKNOWN
Current Adapter: 0
Available Texture Memory: 309MB
Direct3D8:
-----------------------------------
Adapter Display Mode: 0x0 D3DFMT_UNKNOWN
Game Display Mode: 0x0 D3DFMT_UNKNOWN
Current Adapter: 0
Available Texture Memory: (not currently available)
DirectInput8:
-----------------------------------

EverQuest:
-----------------------------------
Profile 6: x
EQ Path: C:\Games\EverQuest
EQClient.ini: .\eqclient-x.ini
Patch: OFF Test Server: OFF Locale: us
Video Adapter: Application Controlled
Luclin models: 3 (+15 min RAM)
Texture Compression: ON (+0 min RAM)
Sound: ON (+22 min RAM)
Dynamic Lighting: ON (+4 min RAM)
Texture Caching: ON (+0 min RAM)
Texture Quality: LOW (+0 min RAM)
Sky: COMPLEX (+10 min RAM)
Calculated minimum RAM: 334MB (BASE+51MB)
Level of Detail: 1
MaxFPS: 100
Additional setting: HardwareTnL=TRUE
Additional setting: VertexShaders=1
Additional setting: 20PixelShaders=1
Additional setting: 1xPixelShaders=1

EQPlayNice:
-----------------------------------
EQ Version: eqgame.exe Oct 25 2005 17:13:06
Foreground
Mode: FPS Limiter
Max FPS: 30
Rendering: 1/1
Background
Mode: FPS Limiter
Max FPS: 10
Rendering: 1/1

[Lax]

Unfortunately that doesnt provide me with any clues, since it looks normal I'll dig around a bit.

[stevec]

Mine also just started crashing when "Initializing WinEQ 2.0 Plugins..."

Im getting :
An unhandled win32 exception occured in WinEQ.exe [2664]

I've got VS 2005 installed and it asks me to use the JIT debugger. When VS.NET 2005 is loaded the Exception has abit more info:

Unhandled exception at 0x7c911e58 in WinEQ2.exe: 0xC0000005: Access violation reading location 0x00000000.


and showing this disassembly code:

7C911E29 call 7C911B54
7C911E2E jmp 7C911DDE
7C911E30 movzx eax,word ptr [esi]
7C911E33 mov ecx,dword ptr [ebp+10h]
7C911E36 add eax,dword ptr [ecx]
7C911E38 cmp eax,0FE00h
7C911E3D ja 7C910C31
7C911E43 cmp byte ptr [ebp+14h],0
7C911E47 jne 7C9498E4
7C911E4D mov ecx,dword ptr [esi+0Ch]
7C911E50 lea eax,[esi+8]
7C911E53 mov edx,dword ptr [eax]
7C911E55 mov dword ptr [ebp+8],ecx
7C911E58 mov ecx,dword ptr [ecx] <------------Cursor is located here
7C911E5A cmp ecx,dword ptr [edx+4]
7C911E5D mov dword ptr [ebp+0Ch],edx
7C911E60 jne 7C911F03
7C911E66 cmp ecx,eax
7C911E68 jne 7C911F03
7C911E6E push esi
7C911E6F push ebx
7C911E70 call 7C910B94
7C911E75 mov eax,dword ptr [ebp+0Ch]
7C911E78 mov ecx,dword ptr [ebp+8]
7C911E7B cmp eax,ecx
7C911E7D mov dword ptr [ecx],eax
7C911E7F mov dword ptr [eax+4],ecx
7C911E82 je 7C911ECD
7C911E84 mov al,byte ptr [esi+5]
7C911E87 test al,4
7C911E89 jne 7C9499BE
7C911E8F mov al,byte ptr [edi+5]
7C911E92 and al,10h
7C911E94 test al,10h



Values are :

ECX 00000000
AL 88
ESI 0103DF80
EBX 01030000
CL 00


Unfortunatly I reinstalled WinEQ2 when it wasn't working so my sysinfo.txt is gone. It was working perfectly yesterday.

------------------
System Information
------------------
Time of this report: 11/4/2005, 20:09:32
Machine name: MyPC
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Dimension 8400
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A05
Processor: Intel(R) Pentium(R) 4 CPU 3.20GHz (2 CPUs)
Memory: 2046MB RAM
Page File: 276MB used, 3660MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: The file d3d9d.dll is a debug version, which will run slower than the retail version.
Display Tab 1: No problems found. DirectDraw test results: All tests were successful. Direct3D 7 test results: All tests were successful. Direct3D 8 test results: All tests were successful. Direct3D 9 test results: All tests were successful.
Sound Tab 1: DirectSound test results: All tests were successful.
Music Tab: DirectMusic test results: All tests were successful.
Input Tab: No problems found.
Network Tab: No problems found. DirectPlay test results: All tests were successful.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 6800 Series GPU
Manufacturer: NVIDIA
Chip type: GeForce 6800 Series GPU
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_00F9&SUBSYS_026D10DE&REV_A2
Display Memory: 256.0 MB
Current Mode: 1280 x 1024 (32 bit) (75Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.8185 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 10/10/2005 20:49:00, 3921024 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 10/10/2005 20:49:00, 3530432 bytes
Device Identifier: {D7B71E3E-43B9-11CF-976C-672203C2CB35}
Vendor ID: 0x10DE
Device ID: 0x00F9
SubSys ID: 0x026D10DE
Revision ID: 0x00A2
Revision ID: 0x00A2
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: All tests were successful.
D3D7 Test Result: All tests were successful.
D3D8 Test Result: All tests were successful.
D3D9 Test Result: All tests were successful.

-------------
Sound Devices
-------------
Description: SB Audigy 2 ZS Audio [DCC0]
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0004&SUBSYS_20061102&REV_04
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 5.12.0001.0445 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 8/6/2004 10:43:26, 366384 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 4000, 192000
Static/Strm HW Mix Bufs: 64, 62
Static/Strm HW 3D Bufs: 64, 62
HW Memory: 0
Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: All tests were successful.

---------------------
Sound Capture Devices
---------------------
Description: SB Audigy 2 ZS Audio [DCC0]
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ctaud2k.sys
Driver Version: 5.12.0001.0445 (English)
Driver Attributes: Final Retail
Date and Size: 8/6/2004 10:43:26, 366384 bytes
Cap Flags: 0x41
Format Flags: 0xFFF

-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: Enabled
Ports: SB Audigy 2 ZS DirectMusic Synthesizer [DCC0], Hardware (Kernel Mode), Output, DLS, Internal, Default Port
SB Audigy 2 ZS Audio [DCC0], Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
SB Audigy 2 ZS Synth A [DCC0] [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
SB Audigy 2 ZS Sw Synth [DCC0] [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
SB Audigy 2 ZS Synth B [DCC0] [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
SB Audigy 2 ZS MIDI IO [DCC0] [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
SB Audigy 2 ZS MIDI IO [DCC0] [Emulated], Hardware (Not Kernel Mode), Input, No DLS, External
Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal
Registry: OK
Test Result: All tests were successful.

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No
Registry: OK

[Lax]

stevec, if you can get me the call stack, that would help greatly.

I just put up a patch that may fix this, so restart WinEQ 2 and see if it works.

[stevec]

I got another computer with the exact same setup. EXCEPT, it uses Windows XP Home and it works perfectly.

I know Windows XP Professional are abit more chinky than Home edition. Especially when it comes to the Program Files folders.

I really appreciate all the work you do Lax, hope you find a solution for this problem

[stevec]

Just tried again and same thing happens.


Before I see the disassembly it says :

No symbols are loaded for any call stack frame. The source code cannot be displayed.


Is there anything I can send you?

[mijuki]

both desktop (xppro) and laptop (xphome) still crashing..

[stevec]

Found call stack :


> NTDLL.DLL!7c911e58()
[Frames below may be incorrect and/or missing, no symbols loaded for NTDLL.DLL]
NTDLL.DLL!7c918251()
NTDLL.DLL!7c911c76()
NTDLL.DLL!7c911538()
NTDLL.DLL!7c911596()
NTDLL.DLL!7c9106eb()
Lavish.dll!10002ff3()
Lavish.dll!1000305b()
GDI32.DLL!77f1b6da()
GDI32.DLL!77f1b65d()
GDI32.DLL!77f16e49()
GDI32.DLL!77f16e31()
GDI32.DLL!77f16d51()
GDI32.DLL!77f16cb8()
user32.dll!77d57e62()
WinEQ2-EQ.dll!00f26e30()
WinEQ2-EQ.dll!00f26507()
WinEQ2-EQ.dll!00f230b8()
WinEQ2-EQ.dll!00f2306d()
WinEQ2-EQ.dll!00f37d0b()
WinEQ2-EQ.dll!00f1f09a()
WinEQ2.exe!004022b8()
COMCTL32.DLL!5d0961b0()
user32.dll!77d48734()
user32.dll!77d48bd9()
user32.dll!77d4885a()
user32.dll!77d4882a()
user32.dll!77d4882a()
user32.dll!77d4b4c0()
user32.dll!77d4b4cb()
user32.dll!77d4b4cb()
user32.dll!77d4b50c()
user32.dll!77d4b51c()
NTDLL.DLL!7c90eae3()
user32.dll!77d4c000()
COMCTL32.DLL!5d0b121f()
COMCTL32.DLL!5d096267()
user32.dll!77d6e5b4()
user32.dll!77d48734()
user32.dll!77d48bd9()
user32.dll!77d4885a()
user32.dll!77d4882a()
user32.dll!77d4882a()
user32.dll!77d4b89b()
user32.dll!77d5f3e3()
WinEQ2.exe!0040258c()
WinEQ2.exe!00402599()
WinEQ2.exe!00401aa0()

[Lax]

Exactly what I needed, thanks. I'll have this solved in a few minutes

[Lax]

Try again