Sorry, I meant to post this in this forum, not the lite forum
I am having problems on my home computer playing EQ with wineq. I would like to use 3 characters on my computer, which it is powerful enough to support, however it randomly crashes and reboots the computer after a couple to several minutes of play. I even had it crash once when I had only one account logged in and wasn't doing anything other than sitting at the zone in at the plane of tactics. Usually I'm fighting and suddenly it crashes and poof, 2 dead chars (haven't even been trying the 3rd since this problem started)
This has been a long standing problem for me and was likely part of the reason I left eq before, because I like 2 boxing and even though I have a 2nd computer that will run the game, I can't play as effectively as I can on 1 computer. I hate switching keyboards.
Any help would be appreciated
Eq crashing to reboot 1 - 20 mins into gaming session
Moderators: Lavish Software Team, Moderators
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ausversucht
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- Joined: Wed Jul 14, 2004 10:35 am
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ausversucht
- GamingTools Subscriber
- Posts: 17
- Joined: Wed Jul 14, 2004 10:35 am
WinEQ 2 System Information
System:
-----------------------------------
Windows Version: Microsoft Windows XP/Service Pack 2/2600.xpsp_sp2_gdr.050301-1519
System Physical RAM: 349/1023MB
Page File: 1852/2461MB
Virtual Memory: 1918/2047MB (Extended: 0MB)
CPU 1: AMD Athlon(tm) 64 X2 Dual Core Processor 3800+ @ 2009MHz
CPU 2: AMD Athlon(tm) 64 X2 Dual Core Processor 3800+ @ 2009MHz
CPU Affinity Mask: 2
Video 1: \\.\DISPLAY1/RADEON X850 XT
Video 2: \\.\DISPLAY2/RADEON X850 XT Secondary
Video 3: \\.\DISPLAYV1/NetMeeting driver
Video 4: \\.\DISPLAYV2/RDPDD Chained DD
Monitor 1: \\.\DISPLAY1 (0,0,1680,1050) (1680x1050) PRIMARY
Sound: ?
DirectX: 4.09.00.0904
Internet Explorer: 7.0.5730.11
WinEQ: 2.14
Loaded Modules:
-----------------------------------
Module 0: c:\program files\everquest\eqgame.exe
Module 1: C:\WINDOWS\system32\ntdll.dll
Module 2: C:\WINDOWS\system32\kernel32.dll
Module 3: c:\program files\everquest\mss32.dll
Module 4: C:\WINDOWS\system32\USER32.dll
Module 5: C:\WINDOWS\system32\GDI32.dll
Module 6: C:\WINDOWS\system32\WINMM.dll
Module 7: C:\WINDOWS\system32\ADVAPI32.dll
Module 8: C:\WINDOWS\system32\RPCRT4.dll
Module 9: C:\WINDOWS\system32\WSOCK32.dll
Module 10: C:\WINDOWS\system32\WS2_32.dll
Module 11: C:\WINDOWS\system32\msvcrt.dll
Module 12: C:\WINDOWS\system32\WS2HELP.dll
Module 13: C:\WINDOWS\system32\DINPUT8.dll
Module 14: C:\WINDOWS\system32\d3dx9_30.dll
Module 15: c:\program files\everquest\DSETUP.dll
Module 16: C:\WINDOWS\system32\VERSION.dll
Module 17: C:\WINDOWS\system32\ole32.dll
Module 18: C:\WINDOWS\system32\WININET.dll
Module 19: C:\WINDOWS\system32\SHLWAPI.dll
Module 20: C:\WINDOWS\system32\Normaliz.dll
Module 21: C:\WINDOWS\system32\iertutil.dll
Module 22: C:\WINDOWS\system32\SHELL32.dll
Module 23: C:\WINDOWS\system32\IMM32.dll
Module 24: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll
Module 25: C:\WINDOWS\system32\comctl32.dll
Module 26: C:\Program Files\WinEQ2\WinEQ2.dll
Module 27: C:\WINDOWS\system32\PSAPI.DLL
Module 28: C:\Program Files\WinEQ2\Lavish.dll
Module 29: C:\WINDOWS\system32\iphlpapi.dll
Module 30: C:\WINDOWS\system32\mswsock.dll
Module 31: C:\WINDOWS\system32\hnetcfg.dll
Module 32: C:\WINDOWS\System32\wshtcpip.dll
Module 33: C:\WINDOWS\system32\DNSAPI.dll
Module 34: C:\WINDOWS\System32\winrnr.dll
Module 35: C:\WINDOWS\system32\WLDAP32.dll
Module 36: C:\WINDOWS\system32\rasadhlp.dll
Module 37: C:\Program Files\WinEQ2\WinEQ2-EQ.dll
Module 38: C:\WINDOWS\system32\MSIMG32.dll
Module 39: C:\Program Files\WinEQ2\WinEQ2-D3D9.dll
Module 40: C:\Program Files\WinEQ2\WinEQ2-D3D8.dll
Module 41: C:\Program Files\WinEQ2\WinEQ2-DI8.dll
Module 42: C:\Program Files\WinEQ2\EQPlayNice.dll
Module 43: C:\WINDOWS\system32\MSCTF.dll
Module 44: C:\WINDOWS\system32\msctfime.ime
Module 45: C:\WINDOWS\system32\NTMARTA.DLL
Module 46: C:\WINDOWS\system32\SAMLIB.dll
Module 47: c:\program files\everquest\EQGraphicsDX9.DLL
Module 48: C:\WINDOWS\system32\d3d9.dll
Module 49: C:\WINDOWS\system32\d3d8thk.dll
Module 50: c:\program files\everquest\dpvs.dll
Module 51: C:\WINDOWS\system32\usp10.dll
Module 52: C:\WINDOWS\system32\HID.DLL
Module 53: C:\WINDOWS\system32\SETUPAPI.DLL
Module 54: C:\WINDOWS\system32\WINTRUST.dll
Module 55: C:\WINDOWS\system32\CRYPT32.dll
Module 56: C:\WINDOWS\system32\MSASN1.dll
Module 57: C:\WINDOWS\system32\IMAGEHLP.dll
Module 58: c:\program files\everquest\mssmp3.asi
Module 59: c:\program files\everquest\mssvoice.asi
Module 60: c:\program files\everquest\mssa3d.m3d
Module 61: c:\program files\everquest\mssds3d.m3d
Module 62: c:\program files\everquest\mssdx7.m3d
Module 63: c:\program files\everquest\msseax.m3d
Module 64: c:\program files\everquest\mssrsx.m3d
Module 65: C:\WINDOWS\system32\MSACM32.dll
Module 66: c:\program files\everquest\msssoft.m3d
Module 67: c:\program files\everquest\mssdsp.flt
Module 68: C:\WINDOWS\system32\wdmaud.drv
Module 69: C:\WINDOWS\system32\msacm32.drv
Module 70: C:\WINDOWS\system32\midimap.dll
Module 71: C:\WINDOWS\system32\DSOUND.DLL
Module 72: C:\WINDOWS\system32\KsUser.dll
Direct3D9:
-----------------------------------
Driver: RADEON X850 XT /ati2dvag.dll/6/14/10/6660
Adapter Display Mode: 1680x1050 D3DFMT_X8R8G8B8
Game Display Mode: 1680x1050 D3DFMT_X8R8G8B8 (Windowed)
Current Adapter: 0
Available Texture Memory: 444MB
Direct3D8:
-----------------------------------
Adapter Display Mode: 0x0 D3DFMT_UNKNOWN
Game Display Mode: 0x0 D3DFMT_UNKNOWN
Current Adapter: 0
Available Texture Memory: (not currently available)
DirectInput8:
-----------------------------------
EverQuest:
-----------------------------------
Profile 4: Cypher6
EQ Path: c:\program files\everquest
EQClient.ini: .\eqclient.ini
Patch: OFF Server Type: Normal Locale: us
Video Adapter: Application Controlled
Luclin models: 29 (+145 min RAM)
Sound: ON (+22 min RAM)
Dynamic Lighting: ON (+4 min RAM)
Texture Quality: MEDIUM (+30 min RAM)
Sky: COMPLEX (+10 min RAM)
Calculated minimum RAM: 494MB (BASE+211MB)
Level of Detail: 1
MaxFPS: 100
Additional setting: HardwareTnL=FALSE
Additional setting: VertexShaders=TRUE
Additional setting: 20PixelShaders=1
Additional setting: 1xPixelShaders=TRUE
EQPlayNice:
-----------------------------------
EQ Version: eqgame.exe Jan 15 2007 11:12:58
Foreground
Mode: FPS Limiter
Max FPS: 40
Rendering: 1/1
Background
Mode: CPU Limiter
Max FPS: 30
Rendering: 1/30
System:
-----------------------------------
Windows Version: Microsoft Windows XP/Service Pack 2/2600.xpsp_sp2_gdr.050301-1519
System Physical RAM: 349/1023MB
Page File: 1852/2461MB
Virtual Memory: 1918/2047MB (Extended: 0MB)
CPU 1: AMD Athlon(tm) 64 X2 Dual Core Processor 3800+ @ 2009MHz
CPU 2: AMD Athlon(tm) 64 X2 Dual Core Processor 3800+ @ 2009MHz
CPU Affinity Mask: 2
Video 1: \\.\DISPLAY1/RADEON X850 XT
Video 2: \\.\DISPLAY2/RADEON X850 XT Secondary
Video 3: \\.\DISPLAYV1/NetMeeting driver
Video 4: \\.\DISPLAYV2/RDPDD Chained DD
Monitor 1: \\.\DISPLAY1 (0,0,1680,1050) (1680x1050) PRIMARY
Sound: ?
DirectX: 4.09.00.0904
Internet Explorer: 7.0.5730.11
WinEQ: 2.14
Loaded Modules:
-----------------------------------
Module 0: c:\program files\everquest\eqgame.exe
Module 1: C:\WINDOWS\system32\ntdll.dll
Module 2: C:\WINDOWS\system32\kernel32.dll
Module 3: c:\program files\everquest\mss32.dll
Module 4: C:\WINDOWS\system32\USER32.dll
Module 5: C:\WINDOWS\system32\GDI32.dll
Module 6: C:\WINDOWS\system32\WINMM.dll
Module 7: C:\WINDOWS\system32\ADVAPI32.dll
Module 8: C:\WINDOWS\system32\RPCRT4.dll
Module 9: C:\WINDOWS\system32\WSOCK32.dll
Module 10: C:\WINDOWS\system32\WS2_32.dll
Module 11: C:\WINDOWS\system32\msvcrt.dll
Module 12: C:\WINDOWS\system32\WS2HELP.dll
Module 13: C:\WINDOWS\system32\DINPUT8.dll
Module 14: C:\WINDOWS\system32\d3dx9_30.dll
Module 15: c:\program files\everquest\DSETUP.dll
Module 16: C:\WINDOWS\system32\VERSION.dll
Module 17: C:\WINDOWS\system32\ole32.dll
Module 18: C:\WINDOWS\system32\WININET.dll
Module 19: C:\WINDOWS\system32\SHLWAPI.dll
Module 20: C:\WINDOWS\system32\Normaliz.dll
Module 21: C:\WINDOWS\system32\iertutil.dll
Module 22: C:\WINDOWS\system32\SHELL32.dll
Module 23: C:\WINDOWS\system32\IMM32.dll
Module 24: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll
Module 25: C:\WINDOWS\system32\comctl32.dll
Module 26: C:\Program Files\WinEQ2\WinEQ2.dll
Module 27: C:\WINDOWS\system32\PSAPI.DLL
Module 28: C:\Program Files\WinEQ2\Lavish.dll
Module 29: C:\WINDOWS\system32\iphlpapi.dll
Module 30: C:\WINDOWS\system32\mswsock.dll
Module 31: C:\WINDOWS\system32\hnetcfg.dll
Module 32: C:\WINDOWS\System32\wshtcpip.dll
Module 33: C:\WINDOWS\system32\DNSAPI.dll
Module 34: C:\WINDOWS\System32\winrnr.dll
Module 35: C:\WINDOWS\system32\WLDAP32.dll
Module 36: C:\WINDOWS\system32\rasadhlp.dll
Module 37: C:\Program Files\WinEQ2\WinEQ2-EQ.dll
Module 38: C:\WINDOWS\system32\MSIMG32.dll
Module 39: C:\Program Files\WinEQ2\WinEQ2-D3D9.dll
Module 40: C:\Program Files\WinEQ2\WinEQ2-D3D8.dll
Module 41: C:\Program Files\WinEQ2\WinEQ2-DI8.dll
Module 42: C:\Program Files\WinEQ2\EQPlayNice.dll
Module 43: C:\WINDOWS\system32\MSCTF.dll
Module 44: C:\WINDOWS\system32\msctfime.ime
Module 45: C:\WINDOWS\system32\NTMARTA.DLL
Module 46: C:\WINDOWS\system32\SAMLIB.dll
Module 47: c:\program files\everquest\EQGraphicsDX9.DLL
Module 48: C:\WINDOWS\system32\d3d9.dll
Module 49: C:\WINDOWS\system32\d3d8thk.dll
Module 50: c:\program files\everquest\dpvs.dll
Module 51: C:\WINDOWS\system32\usp10.dll
Module 52: C:\WINDOWS\system32\HID.DLL
Module 53: C:\WINDOWS\system32\SETUPAPI.DLL
Module 54: C:\WINDOWS\system32\WINTRUST.dll
Module 55: C:\WINDOWS\system32\CRYPT32.dll
Module 56: C:\WINDOWS\system32\MSASN1.dll
Module 57: C:\WINDOWS\system32\IMAGEHLP.dll
Module 58: c:\program files\everquest\mssmp3.asi
Module 59: c:\program files\everquest\mssvoice.asi
Module 60: c:\program files\everquest\mssa3d.m3d
Module 61: c:\program files\everquest\mssds3d.m3d
Module 62: c:\program files\everquest\mssdx7.m3d
Module 63: c:\program files\everquest\msseax.m3d
Module 64: c:\program files\everquest\mssrsx.m3d
Module 65: C:\WINDOWS\system32\MSACM32.dll
Module 66: c:\program files\everquest\msssoft.m3d
Module 67: c:\program files\everquest\mssdsp.flt
Module 68: C:\WINDOWS\system32\wdmaud.drv
Module 69: C:\WINDOWS\system32\msacm32.drv
Module 70: C:\WINDOWS\system32\midimap.dll
Module 71: C:\WINDOWS\system32\DSOUND.DLL
Module 72: C:\WINDOWS\system32\KsUser.dll
Direct3D9:
-----------------------------------
Driver: RADEON X850 XT /ati2dvag.dll/6/14/10/6660
Adapter Display Mode: 1680x1050 D3DFMT_X8R8G8B8
Game Display Mode: 1680x1050 D3DFMT_X8R8G8B8 (Windowed)
Current Adapter: 0
Available Texture Memory: 444MB
Direct3D8:
-----------------------------------
Adapter Display Mode: 0x0 D3DFMT_UNKNOWN
Game Display Mode: 0x0 D3DFMT_UNKNOWN
Current Adapter: 0
Available Texture Memory: (not currently available)
DirectInput8:
-----------------------------------
EverQuest:
-----------------------------------
Profile 4: Cypher6
EQ Path: c:\program files\everquest
EQClient.ini: .\eqclient.ini
Patch: OFF Server Type: Normal Locale: us
Video Adapter: Application Controlled
Luclin models: 29 (+145 min RAM)
Sound: ON (+22 min RAM)
Dynamic Lighting: ON (+4 min RAM)
Texture Quality: MEDIUM (+30 min RAM)
Sky: COMPLEX (+10 min RAM)
Calculated minimum RAM: 494MB (BASE+211MB)
Level of Detail: 1
MaxFPS: 100
Additional setting: HardwareTnL=FALSE
Additional setting: VertexShaders=TRUE
Additional setting: 20PixelShaders=1
Additional setting: 1xPixelShaders=TRUE
EQPlayNice:
-----------------------------------
EQ Version: eqgame.exe Jan 15 2007 11:12:58
Foreground
Mode: FPS Limiter
Max FPS: 40
Rendering: 1/1
Background
Mode: CPU Limiter
Max FPS: 30
Rendering: 1/30
You are most likely getting a blue screen, but you are unable to see the blue screen report because the computer is set to automatically reboot.
You can change the setting so you can see the actual blue screen by going into the System control panel, under Advanced, Startup and Recovery settings. Uncheck the "Automatically restart" box, and the blue screen will stay visible until you manually restart your computer (note: you can write down the STOP ERROR code, driver, etc for use with google). Modern operating systems, such as Windows XP, prevent applications from being able to cause a blue screen. Normal "User mode" applications such as WinEQ 2 simply dont come into direct contact with the hardware, that's the job of "Kernel mode", such as drivers. An application simply cannot crash a modern OS, and if it can, that's a bug in the OS, a bug in drivers, or hardware failure.
My suggested fixes for this is to reduce the amount of AGP aperture you have set in the bios to 64 or 32 mb and to increase the amount of system ram in the machine (IE buy more ram). While the processor may be fast enough and the video card may be fast enough, you *really* don't have enough ram in the system to run more then 2 characters.
If you look at the "EverQuest" section of the sysinfo, you will notice a line with "Calculated Minimum RAM". For you, based off numbers from 2 years ago, each session takes approximately 500mb of ram because of the options you have set for EQ (newer char models, textures, etc). What's 500mb x2? 1gb . . . what happens to the ram needed for the system or all the other programs you have running (or for that matter, the RAM that the AGP aperture steals).
If you trim back your graphic options for eq, you may be able to continue to run but I can't promise anything.
You can change the setting so you can see the actual blue screen by going into the System control panel, under Advanced, Startup and Recovery settings. Uncheck the "Automatically restart" box, and the blue screen will stay visible until you manually restart your computer (note: you can write down the STOP ERROR code, driver, etc for use with google). Modern operating systems, such as Windows XP, prevent applications from being able to cause a blue screen. Normal "User mode" applications such as WinEQ 2 simply dont come into direct contact with the hardware, that's the job of "Kernel mode", such as drivers. An application simply cannot crash a modern OS, and if it can, that's a bug in the OS, a bug in drivers, or hardware failure.
My suggested fixes for this is to reduce the amount of AGP aperture you have set in the bios to 64 or 32 mb and to increase the amount of system ram in the machine (IE buy more ram). While the processor may be fast enough and the video card may be fast enough, you *really* don't have enough ram in the system to run more then 2 characters.
If you look at the "EverQuest" section of the sysinfo, you will notice a line with "Calculated Minimum RAM". For you, based off numbers from 2 years ago, each session takes approximately 500mb of ram because of the options you have set for EQ (newer char models, textures, etc). What's 500mb x2? 1gb . . . what happens to the ram needed for the system or all the other programs you have running (or for that matter, the RAM that the AGP aperture steals).
If you trim back your graphic options for eq, you may be able to continue to run but I can't promise anything.
Reboots 99% of the time are blue screens (BSOD). However, a setting in Windows that says to automatically reboot on critical errors may prevent you from seeing it. The cause of this blue screen is going to be 1 of 3 things:
1. Drivers
2. Hardware failure (Likely overheating)
3. General failure from running out of RAM
From your pasted info, I can see that you have 1GB of RAM. Your settings are cranked way up, showing at least 500MB of RAM used per session. Therefore, you're probably out of physical RAM by the time you get 2 characters in game. Go for 3, and you're storing things on disk instead of in memory, which is some thousands of times slower. With 1GB of RAM and 3 instances of EQ, you're going to be taking performance penalties no matter what. So before anything else, I'm going to guess that you may be running into a BSOD solely from being out of RAM. There is a known BSOD on various systems when you run out of system RAM and video RAM, and DirectX tries to get some more system RAM to use for game textures, which could be the problem you're seeing here. But there's no way for me to verify that.
However, 2 other potentials. As far as drivers, you may have outdated ATI graphics card drivers. You should go to www.ati.com and look for upgraded drivers for your Radeon video card. And of course, there's the potential of overheating. If your system is brand new, this one is less likely, but still possible. You can open up your case and check each of the fans -- CPU and video card are the most important, but there may be other fans on your motherboard for cooling various other chips. If any of those fans are not spinning properly, usually because of dust, then they must be cleaned or possibly replaced.
So first, try downloading drivers, and if you can look inside your computer to make sure the fans are working, that would help you too. If that doesnt help, then your only option may be to purchase a RAM upgrade for your system (I'm not aware of a way to currently drop EQ RAM usage low enough to fit 3 instances of EQ plus Windows in 1GB)
1. Drivers
2. Hardware failure (Likely overheating)
3. General failure from running out of RAM
From your pasted info, I can see that you have 1GB of RAM. Your settings are cranked way up, showing at least 500MB of RAM used per session. Therefore, you're probably out of physical RAM by the time you get 2 characters in game. Go for 3, and you're storing things on disk instead of in memory, which is some thousands of times slower. With 1GB of RAM and 3 instances of EQ, you're going to be taking performance penalties no matter what. So before anything else, I'm going to guess that you may be running into a BSOD solely from being out of RAM. There is a known BSOD on various systems when you run out of system RAM and video RAM, and DirectX tries to get some more system RAM to use for game textures, which could be the problem you're seeing here. But there's no way for me to verify that.
However, 2 other potentials. As far as drivers, you may have outdated ATI graphics card drivers. You should go to www.ati.com and look for upgraded drivers for your Radeon video card. And of course, there's the potential of overheating. If your system is brand new, this one is less likely, but still possible. You can open up your case and check each of the fans -- CPU and video card are the most important, but there may be other fans on your motherboard for cooling various other chips. If any of those fans are not spinning properly, usually because of dust, then they must be cleaned or possibly replaced.
So first, try downloading drivers, and if you can look inside your computer to make sure the fans are working, that would help you too. If that doesnt help, then your only option may be to purchase a RAM upgrade for your system (I'm not aware of a way to currently drop EQ RAM usage low enough to fit 3 instances of EQ plus Windows in 1GB)
-
ausversucht
- GamingTools Subscriber
- Posts: 17
- Joined: Wed Jul 14, 2004 10:35 am
Overheating is unlikely, my computer is in the basement where it reads the case temp at ~65 degrees and the CPU is usually no higher than 90 degrees, at least this time of the year.
RAM may be part of the problem, but if it is, it is more likely due to a defect in the RAM and not due to lack of it (I was trying to run with 2gb of ram with some sticks i had laying around, now I only have the 1gig stick in there that I am reasonably sure is good and is the correct speed for my board)
As for the settings chewing up my RAM, that is a slim possibility, if you look at my original post I stated that I had it drop me to a reboot with only 1 character in game with no other programs running. I wasn't even in combat that time.
I will try a few things, I may try to run my memtest disk for the rest of the day on this stick of RAM in the hopes of possibly identifying the problem. (I have become wary of corsair memory as of late) Maybe if it turns out to be bad, I'll have justification to order 2gigs of crucial memory, I've never had a problem with their memory or their support.
RAM may be part of the problem, but if it is, it is more likely due to a defect in the RAM and not due to lack of it (I was trying to run with 2gb of ram with some sticks i had laying around, now I only have the 1gig stick in there that I am reasonably sure is good and is the correct speed for my board)
As for the settings chewing up my RAM, that is a slim possibility, if you look at my original post I stated that I had it drop me to a reboot with only 1 character in game with no other programs running. I wasn't even in combat that time.
I will try a few things, I may try to run my memtest disk for the rest of the day on this stick of RAM in the hopes of possibly identifying the problem. (I have become wary of corsair memory as of late) Maybe if it turns out to be bad, I'll have justification to order 2gigs of crucial memory, I've never had a problem with their memory or their support.
-
ausversucht
- GamingTools Subscriber
- Posts: 17
- Joined: Wed Jul 14, 2004 10:35 am