Eqgame.exe crash on exit with WinEQ 2.0 Pro
Moderators: Lavish Software Team, Moderators
Eqgame.exe crash on exit with WinEQ 2.0 Pro
Using WinEQ 2.0 Pro with EverQuest.
Since the last patch (Wed 4/19) whenever I hit "Quit" on the character select screen to log out of the game, the program freezes for a moment then displays an "Eqgame.exe has encountered a problem and needs to close. We are sorry for the yada yada..."
I have spoken with a friend who uses WinEQ in the same manner I do and he is also having the issue. I also tried removing and reinstalling the file in questions (Eqgame.exe) with no luck.
Any ideas would be appreciated.
Sys information is as follows:
WinEQ 2 System Information
System:
-----------------------------------
Windows Version: Microsoft Windows XP/Service Pack 2/2600.xpsp_sp2_gdr.050301-1519
System Physical RAM: 744/2558MB
Page File: 5828/7519MB
Virtual Memory: 1282/2047MB (Extended: 0MB)
CPU 1: Intel(R) Pentium(R) 4 CPU 3.20GHz @ 3192MHz
CPU 2: Intel(R) Pentium(R) 4 CPU 3.20GHz @ 3192MHz
CPU Affinity Mask: 2
Video 1: \\.\DISPLAY1/NVIDIA GeForce 6800
Video 2: \\.\DISPLAYV1/NetMeeting driver
Video 3: \\.\DISPLAYV2/RDPDD Chained DD
Monitor 1: \\.\DISPLAY1 (0,0,1024,768) (1024x768) PRIMARY
Sound: ¨
DirectX: 4.09.00.0904
Internet Explorer: 6.0.2900.2180
WinEQ: 2.13
Loaded Modules:
-----------------------------------
Module 0: C:\Program Files\Sony\EverQuest\eqgame.exe
Module 1: C:\WINDOWS\system32\ntdll.dll
Module 2: C:\WINDOWS\system32\kernel32.dll
Module 3: C:\Program Files\Sony\EverQuest\mss32.dll
Module 4: C:\WINDOWS\system32\USER32.dll
Module 5: C:\WINDOWS\system32\GDI32.dll
Module 6: C:\WINDOWS\system32\WINMM.dll
Module 7: C:\WINDOWS\system32\ADVAPI32.dll
Module 8: C:\WINDOWS\system32\RPCRT4.dll
Module 9: C:\WINDOWS\system32\WSOCK32.dll
Module 10: C:\WINDOWS\system32\WS2_32.dll
Module 11: C:\WINDOWS\system32\msvcrt.dll
Module 12: C:\WINDOWS\system32\WS2HELP.dll
Module 13: C:\WINDOWS\system32\DINPUT8.dll
Module 14: C:\Program Files\Sony\EverQuest\DSETUP.dll
Module 15: C:\WINDOWS\system32\VERSION.dll
Module 16: C:\WINDOWS\system32\ole32.dll
Module 17: C:\WINDOWS\system32\WININET.dll
Module 18: C:\WINDOWS\system32\CRYPT32.dll
Module 19: C:\WINDOWS\system32\MSASN1.dll
Module 20: C:\WINDOWS\system32\OLEAUT32.dll
Module 21: C:\WINDOWS\system32\SHLWAPI.dll
Module 22: C:\WINDOWS\system32\SHELL32.dll
Module 23: C:\WINDOWS\system32\IMM32.dll
Module 24: C:\WINDOWS\system32\LPK.DLL
Module 25: C:\WINDOWS\system32\USP10.dll
Module 26: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll
Module 27: C:\WINDOWS\system32\comctl32.dll
Module 28: C:\Program Files\WinEQ2\WinEQ2.dll
Module 29: C:\WINDOWS\system32\PSAPI.DLL
Module 30: C:\WINDOWS\Lavish.dll
Module 31: C:\WINDOWS\system32\iphlpapi.dll
Module 32: C:\WINDOWS\system32\mclsp.dll
Module 33: C:\WINDOWS\system32\SPORDER.dll
Module 34: C:\Program Files\WinEQ2\EQPlayNice.dll
Module 35: C:\PROGRA~1\McAfee\SPAMKI~1\mskoeplg.dll
Module 36: C:\WINDOWS\system32\msctfime.ime
Module 37: C:\WINDOWS\system32\mclsphlr\gdlsphlr.dll
Module 38: C:\WINDOWS\system32\McRtl32.dll
Module 39: C:\WINDOWS\system32\mswsock.dll
Module 40: C:\WINDOWS\system32\hnetcfg.dll
Module 41: C:\WINDOWS\System32\wshtcpip.dll
Module 42: C:\WINDOWS\system32\DNSAPI.dll
Module 43: C:\WINDOWS\System32\winrnr.dll
Module 44: C:\WINDOWS\system32\WLDAP32.dll
Module 45: C:\WINDOWS\system32\rasadhlp.dll
Module 46: C:\Program Files\WinEQ2\WinEQ2-EQ.dll
Module 47: C:\WINDOWS\system32\MSIMG32.dll
Module 48: C:\Program Files\WinEQ2\WinEQ2-D3D9.dll
Module 49: C:\WINDOWS\system32\d3dx9_27.dll
Module 50: C:\Program Files\WinEQ2\WinEQ2-D3D8.dll
Module 51: C:\Program Files\WinEQ2\WinEQ2-DI8.dll
Module 52: c:\progra~1\mcafee.com\vso\McVSSkt.dll
Module 53: C:\WINDOWS\system32\NTMARTA.DLL
Module 54: C:\WINDOWS\system32\SAMLIB.dll
Module 55: C:\Program Files\Sony\EverQuest\EQGraphicsDX9.DLL
Module 56: C:\WINDOWS\system32\d3d9.dll
Module 57: C:\WINDOWS\system32\d3d8thk.dll
Module 58: C:\Program Files\Sony\EverQuest\dpvs.dll
Module 59: C:\WINDOWS\system32\ctagent.dll
Module 60: C:\WINDOWS\system32\HID.DLL
Module 61: C:\WINDOWS\system32\SETUPAPI.DLL
Module 62: C:\WINDOWS\system32\WINTRUST.dll
Module 63: C:\WINDOWS\system32\IMAGEHLP.dll
Direct3D9:
-----------------------------------
Driver: NVIDIA GeForce 6800 /nv4_disp.dll/6/14/10/8195
Adapter Display Mode: 1024x768 D3DFMT_X8R8G8B8
Game Display Mode: 1280x1024 D3DFMT_X8R8G8B8 (Full Screen)
Current Adapter: 0
Available Texture Memory: 289MB
Direct3D8:
-----------------------------------
Adapter Display Mode: 0x0 D3DFMT_UNKNOWN
Game Display Mode: 0x0 D3DFMT_UNKNOWN
Current Adapter: 0
Available Texture Memory: (not currently available)
DirectInput8:
-----------------------------------
EverQuest:
-----------------------------------
Profile 3: Aisilinn
EQ Path: C:\Program Files\Sony\EverQuest
EQClient.ini: .\eqclient.ini
Patch: ON Server Type: Normal Locale: us
Video Adapter: Application Controlled
Luclin models: 29 (+145 min RAM)
Texture Compression: ON (+0 min RAM)
MipMapping: ON (+4 min RAM)
Dynamic Lighting: ON (+4 min RAM)
Texture Caching: ON (+0 min RAM)
Texture Quality: MEDIUM (+30 min RAM)
Sky: COMPLEX (+10 min RAM)
Calculated minimum RAM: 476MB (BASE+193MB)
Level of Detail: 1
MaxFPS: 100
Additional setting: VertexShaders=1
Additional setting: 20PixelShaders=0
Additional setting: 1xPixelShaders=1
EQPlayNice:
-----------------------------------
EQ Version: eqgame.exe Apr 17 2006 14:53:02
Foreground
Mode: FPS Limiter
Max FPS: 35
Rendering: 1/1
Background
Mode: CPU Limiter
Max FPS: 30
Rendering: 1/30
Since the last patch (Wed 4/19) whenever I hit "Quit" on the character select screen to log out of the game, the program freezes for a moment then displays an "Eqgame.exe has encountered a problem and needs to close. We are sorry for the yada yada..."
I have spoken with a friend who uses WinEQ in the same manner I do and he is also having the issue. I also tried removing and reinstalling the file in questions (Eqgame.exe) with no luck.
Any ideas would be appreciated.
Sys information is as follows:
WinEQ 2 System Information
System:
-----------------------------------
Windows Version: Microsoft Windows XP/Service Pack 2/2600.xpsp_sp2_gdr.050301-1519
System Physical RAM: 744/2558MB
Page File: 5828/7519MB
Virtual Memory: 1282/2047MB (Extended: 0MB)
CPU 1: Intel(R) Pentium(R) 4 CPU 3.20GHz @ 3192MHz
CPU 2: Intel(R) Pentium(R) 4 CPU 3.20GHz @ 3192MHz
CPU Affinity Mask: 2
Video 1: \\.\DISPLAY1/NVIDIA GeForce 6800
Video 2: \\.\DISPLAYV1/NetMeeting driver
Video 3: \\.\DISPLAYV2/RDPDD Chained DD
Monitor 1: \\.\DISPLAY1 (0,0,1024,768) (1024x768) PRIMARY
Sound: ¨
DirectX: 4.09.00.0904
Internet Explorer: 6.0.2900.2180
WinEQ: 2.13
Loaded Modules:
-----------------------------------
Module 0: C:\Program Files\Sony\EverQuest\eqgame.exe
Module 1: C:\WINDOWS\system32\ntdll.dll
Module 2: C:\WINDOWS\system32\kernel32.dll
Module 3: C:\Program Files\Sony\EverQuest\mss32.dll
Module 4: C:\WINDOWS\system32\USER32.dll
Module 5: C:\WINDOWS\system32\GDI32.dll
Module 6: C:\WINDOWS\system32\WINMM.dll
Module 7: C:\WINDOWS\system32\ADVAPI32.dll
Module 8: C:\WINDOWS\system32\RPCRT4.dll
Module 9: C:\WINDOWS\system32\WSOCK32.dll
Module 10: C:\WINDOWS\system32\WS2_32.dll
Module 11: C:\WINDOWS\system32\msvcrt.dll
Module 12: C:\WINDOWS\system32\WS2HELP.dll
Module 13: C:\WINDOWS\system32\DINPUT8.dll
Module 14: C:\Program Files\Sony\EverQuest\DSETUP.dll
Module 15: C:\WINDOWS\system32\VERSION.dll
Module 16: C:\WINDOWS\system32\ole32.dll
Module 17: C:\WINDOWS\system32\WININET.dll
Module 18: C:\WINDOWS\system32\CRYPT32.dll
Module 19: C:\WINDOWS\system32\MSASN1.dll
Module 20: C:\WINDOWS\system32\OLEAUT32.dll
Module 21: C:\WINDOWS\system32\SHLWAPI.dll
Module 22: C:\WINDOWS\system32\SHELL32.dll
Module 23: C:\WINDOWS\system32\IMM32.dll
Module 24: C:\WINDOWS\system32\LPK.DLL
Module 25: C:\WINDOWS\system32\USP10.dll
Module 26: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll
Module 27: C:\WINDOWS\system32\comctl32.dll
Module 28: C:\Program Files\WinEQ2\WinEQ2.dll
Module 29: C:\WINDOWS\system32\PSAPI.DLL
Module 30: C:\WINDOWS\Lavish.dll
Module 31: C:\WINDOWS\system32\iphlpapi.dll
Module 32: C:\WINDOWS\system32\mclsp.dll
Module 33: C:\WINDOWS\system32\SPORDER.dll
Module 34: C:\Program Files\WinEQ2\EQPlayNice.dll
Module 35: C:\PROGRA~1\McAfee\SPAMKI~1\mskoeplg.dll
Module 36: C:\WINDOWS\system32\msctfime.ime
Module 37: C:\WINDOWS\system32\mclsphlr\gdlsphlr.dll
Module 38: C:\WINDOWS\system32\McRtl32.dll
Module 39: C:\WINDOWS\system32\mswsock.dll
Module 40: C:\WINDOWS\system32\hnetcfg.dll
Module 41: C:\WINDOWS\System32\wshtcpip.dll
Module 42: C:\WINDOWS\system32\DNSAPI.dll
Module 43: C:\WINDOWS\System32\winrnr.dll
Module 44: C:\WINDOWS\system32\WLDAP32.dll
Module 45: C:\WINDOWS\system32\rasadhlp.dll
Module 46: C:\Program Files\WinEQ2\WinEQ2-EQ.dll
Module 47: C:\WINDOWS\system32\MSIMG32.dll
Module 48: C:\Program Files\WinEQ2\WinEQ2-D3D9.dll
Module 49: C:\WINDOWS\system32\d3dx9_27.dll
Module 50: C:\Program Files\WinEQ2\WinEQ2-D3D8.dll
Module 51: C:\Program Files\WinEQ2\WinEQ2-DI8.dll
Module 52: c:\progra~1\mcafee.com\vso\McVSSkt.dll
Module 53: C:\WINDOWS\system32\NTMARTA.DLL
Module 54: C:\WINDOWS\system32\SAMLIB.dll
Module 55: C:\Program Files\Sony\EverQuest\EQGraphicsDX9.DLL
Module 56: C:\WINDOWS\system32\d3d9.dll
Module 57: C:\WINDOWS\system32\d3d8thk.dll
Module 58: C:\Program Files\Sony\EverQuest\dpvs.dll
Module 59: C:\WINDOWS\system32\ctagent.dll
Module 60: C:\WINDOWS\system32\HID.DLL
Module 61: C:\WINDOWS\system32\SETUPAPI.DLL
Module 62: C:\WINDOWS\system32\WINTRUST.dll
Module 63: C:\WINDOWS\system32\IMAGEHLP.dll
Direct3D9:
-----------------------------------
Driver: NVIDIA GeForce 6800 /nv4_disp.dll/6/14/10/8195
Adapter Display Mode: 1024x768 D3DFMT_X8R8G8B8
Game Display Mode: 1280x1024 D3DFMT_X8R8G8B8 (Full Screen)
Current Adapter: 0
Available Texture Memory: 289MB
Direct3D8:
-----------------------------------
Adapter Display Mode: 0x0 D3DFMT_UNKNOWN
Game Display Mode: 0x0 D3DFMT_UNKNOWN
Current Adapter: 0
Available Texture Memory: (not currently available)
DirectInput8:
-----------------------------------
EverQuest:
-----------------------------------
Profile 3: Aisilinn
EQ Path: C:\Program Files\Sony\EverQuest
EQClient.ini: .\eqclient.ini
Patch: ON Server Type: Normal Locale: us
Video Adapter: Application Controlled
Luclin models: 29 (+145 min RAM)
Texture Compression: ON (+0 min RAM)
MipMapping: ON (+4 min RAM)
Dynamic Lighting: ON (+4 min RAM)
Texture Caching: ON (+0 min RAM)
Texture Quality: MEDIUM (+30 min RAM)
Sky: COMPLEX (+10 min RAM)
Calculated minimum RAM: 476MB (BASE+193MB)
Level of Detail: 1
MaxFPS: 100
Additional setting: VertexShaders=1
Additional setting: 20PixelShaders=0
Additional setting: 1xPixelShaders=1
EQPlayNice:
-----------------------------------
EQ Version: eqgame.exe Apr 17 2006 14:53:02
Foreground
Mode: FPS Limiter
Max FPS: 35
Rendering: 1/1
Background
Mode: CPU Limiter
Max FPS: 30
Rendering: 1/30
Also having problems
I'm also having this crash since last patch. Also along with this bug I commonly get eqgame.exe crashes when trying to load multiple accounts. If I load them all at the same time it works fine. Its when I've been playing one for a while, and then load another. Its not always when I load the same number of accounts either. It has done it when loading second, and has made it as far as five. I've yet to be able to load 6 windows at once tho.
I imagine the "crash" when loading is actually the message that another Direct3D device cannot be created because you are out of video memory. If not, then it's proably because you're out of system RAM. Either way, you are limited here by both your system RAM and VRAM (RAM on the video card). If you want more help with that, load up all the sessions you can, and then post sysinfo.txt in a separate thread here (since it's unrelated to the crash on exit).Also along with this bug I commonly get eqgame.exe crashes when trying to load multiple accounts. If I load them all at the same time it works fine. Its when I've been playing one for a while, and then load another. Its not always when I load the same number of accounts either. It has done it when loading second, and has made it as far as five. I've yet to be able to load 6 windows at once tho.
exit crash
I have been having the same problem Lax, at least half od the time.Using WinEQ 2.0 Pro with EverQuest.
Since the last patch (Wed 4/19) whenever I hit "Quit" on the character select screen to log out of the game, the program freezes for a moment then displays an "Eqgame.exe has encountered a problem and needs to close. We are sorry for the yada yada..."
Sorry for not getting to this crash on exit yet -- I have a lot of work to do in general, and I'm simply getting behind on some things. Fortunately this crash is not a show stopper for most people. Sure, it's annoying if you're switching servers, but at least it's not interfering with the general function of the game. For this reason I have been letting it slide for a bit while I work on other pressing issues.
It will get fixed soon, I just need to work on some other things first. Feel free to keep responding to this thread in the meantime, as it never hurts to have more people nagging me to get this fixed for you
It will get fixed soon, I just need to work on some other things first. Feel free to keep responding to this thread in the meantime, as it never hurts to have more people nagging me to get this fixed for you
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