Wow crashing on Alt-tab

anonguy · Post by **anonguy** » Thu Mar 31, 2005 9:43 am

This just started happening today, the last time i played was 2 days ago and it wasnt doing it. I dont have any IS extensions running and all settins should be at default. This is happening so much now its impossible to play with IS.

This application has encountered a critical error:

ERROR #0 (0x85100000)
Program: E:\Program Files\World of Warcraft\wow.exe
File: C:\build\buildWoW\ENGINE\Source\gx\CGxDeviceD3d\CGxD3dDevice.cpp
Line: 643
Expr: newRefCount == 0

WoWBuild: 4297
------------------------------------------------------------------------------

----------------------------------------
Stack Trace (Manual)
----------------------------------------

Address Frame Logical addr Module

0059AF8C 0012FCD0 0001:00199F8C E:\Program Files\World of Warcraft\wow.exe
0059AFDB 0012FCE8 0001:00199FDB E:\Program Files\World of Warcraft\wow.exe
0059B2B0 0012FCFC 0001:0019A2B0 E:\Program Files\World of Warcraft\wow.exe
005A356F 0012FD58 0001:001A256F E:\Program Files\World of Warcraft\wow.exe
005A38E7 0012FD94 0001:001A28E7 E:\Program Files\World of Warcraft\wow.exe
0058B85E 0012FE50 0001:0018A85E E:\Program Files\World of Warcraft\wow.exe
0041B186 0012FE88 0001:0001A186 E:\Program Files\World of Warcraft\wow.exe
00416E8A 0012FF00 0001:00015E8A E:\Program Files\World of Warcraft\wow.exe
00416611 0012FF14 0001:00015611 E:\Program Files\World of Warcraft\wow.exe
004043A0 0012FFB4 0001:000033A0 E:\Program Files\World of Warcraft\wow.exe
00401000 0012FFF0 0001:00000000 E:\Program Files\World of Warcraft\wow.exe

----------------------------------------
Stack Trace (Using DBGHELP.DLL)
----------------------------------------

0059AF8C wow.exe <unknown symbol>+0 (0x031C9308,0x00000000,0x031D0008,0x00000003)
0059AFDB wow.exe <unknown symbol>+0 (0x00000000,0x0012FE64,0x031D0008,0x0012FD58)
0059B2B0 wow.exe <unknown symbol>+0 (0x00000000,0x031D0008,0x00000000,0x00000000)
005A356F wow.exe <unknown symbol>+0 (0x00000003,0x031D4828,0x031D4828,0x3F800000)
005A38E7 wow.exe <unknown symbol>+0 (0x00000003,0x00441B94,0x3F800000,0x00000000)
0058B85E wow.exe <unknown symbol>+0 (0x00000001,0x031D4408,0x00000000,0x031D4828)
0041B186 wow.exe <unknown symbol>+0 (0x00000000,0x00000001,0x031D4408,0x00000000)
00416E8A wow.exe <unknown symbol>+0 (0x0000000A,0x0040241B,0x00000001,0x0012FFB4)
00416611 wow.exe <unknown symbol>+0 (0x00409D94,0x00400000,0x00000000,0x001423AD)
004043A0 wow.exe <unknown symbol>+0 (0x00000200,0x00000005,0x7C816D4F,0x7C97E4C0)
00401000 wow.exe <unknown symbol>+0 (0x00401000,0x00000000,0x78746341,0x00000020)

----------------------------------------
Loaded Modules
----------------------------------------

0x00320000 - 0x003AF000 E:\Program Files\World of Warcraft\fmod.dll
0x00400000 - 0x00B45000 E:\Program Files\World of Warcraft\wow.exe
0x01610000 - 0x016BF000 C:\Program Files\InnerSpace\InnerSpace.dll
0x016D0000 - 0x016E6000 C:\WINDOWS\Lavish.dll
0x01AA0000 - 0x01AFF000 C:\Program Files\InnerSpace\IS-D3D9.dll
0x01B10000 - 0x01B20000 C:\Program Files\InnerSpace\IS-Win32I.dll
0x0C0E0000 - 0x0C0EC000 C:\Program Files\KMaestro\HidKeybd.dll
0x0CE00000 - 0x0CED1000 E:\Program Files\World of Warcraft\dbghelp.dll
0x10000000 - 0x10069000 E:\Program Files\World of Warcraft\DivxDecoder.dll
0x4FDD0000 - 0x4FF76000 C:\WINDOWS\system32\d3d9.dll
0x5B860000 - 0x5B8B4000 C:\WINDOWS\system32\NETAPI32.dll
0x5D090000 - 0x5D127000 C:\WINDOWS\system32\COMCTL32.dll
0x5ED00000 - 0x5EDCC000 C:\WINDOWS\system32\OPENGL32.dll
0x662B0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll
0x688F0000 - 0x688F9000 C:\WINDOWS\system32\HID.DLL
0x68B20000 - 0x68B40000 C:\WINDOWS\system32\GLU32.dll
0x6D990000 - 0x6D996000 C:\WINDOWS\system32\d3d8thk.dll
0x71A50000 - 0x71A8F000 C:\WINDOWS\system32\mswsock.dll
0x71A90000 - 0x71A98000 C:\WINDOWS\System32\wshtcpip.dll
0x71AA0000 - 0x71AA8000 C:\WINDOWS\system32\WS2HELP.dll
0x71AB0000 - 0x71AC7000 C:\WINDOWS\system32\WS2_32.dll
0x71AD0000 - 0x71AD9000 C:\WINDOWS\system32\WSOCK32.dll
0x71BF0000 - 0x71C03000 C:\WINDOWS\system32\SAMLIB.dll
0x722B0000 - 0x722B5000 C:\WINDOWS\system32\sensapi.dll
0x72D10000 - 0x72D18000 C:\WINDOWS\system32\msacm32.drv
0x72D20000 - 0x72D29000 C:\WINDOWS\system32\wdmaud.drv
0x73760000 - 0x737A9000 C:\WINDOWS\system32\DDRAW.dll
0x73BC0000 - 0x73BC6000 C:\WINDOWS\system32\DCIMAN32.dll
0x73EE0000 - 0x73EE4000 C:\WINDOWS\system32\KsUser.dll
0x73F10000 - 0x73F6C000 C:\WINDOWS\system32\dsound.dll
0x74D90000 - 0x74DFB000 C:\WINDOWS\system32\usp10.dll
0x76390000 - 0x763AD000 C:\WINDOWS\system32\IMM32.dll
0x769C0000 - 0x76A73000 C:\WINDOWS\system32\USERENV.dll
0x76B40000 - 0x76B6D000 C:\WINDOWS\system32\WINMM.dll
0x76C30000 - 0x76C5E000 C:\WINDOWS\system32\WINTRUST.dll
0x76C90000 - 0x76CB8000 C:\WINDOWS\system32\IMAGEHLP.dll
0x76D60000 - 0x76D79000 C:\WINDOWS\system32\iphlpapi.dll
0x76E80000 - 0x76E8E000 C:\WINDOWS\system32\rtutils.dll
0x76E90000 - 0x76EA2000 C:\WINDOWS\system32\rasman.dll
0x76EB0000 - 0x76EDF000 C:\WINDOWS\system32\TAPI32.dll
0x76EE0000 - 0x76F1C000 C:\WINDOWS\system32\RASAPI32.DLL
0x76F20000 - 0x76F47000 C:\WINDOWS\system32\DNSAPI.dll
0x76F60000 - 0x76F8C000 C:\WINDOWS\system32\WLDAP32.dll
0x76FB0000 - 0x76FB8000 C:\WINDOWS\System32\winrnr.dll
0x76FC0000 - 0x76FC6000 C:\WINDOWS\system32\rasadhlp.dll
0x77120000 - 0x771AC000 C:\WINDOWS\system32\OLEAUT32.dll
0x771B0000 - 0x77256000 C:\WINDOWS\system32\WININET.dll
0x77260000 - 0x772FE000 C:\WINDOWS\system32\urlmon.dll
0x773D0000 - 0x774D2000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll
0x774E0000 - 0x7761D000 C:\WINDOWS\system32\ole32.dll
0x77690000 - 0x776B1000 C:\WINDOWS\system32\NTMARTA.DLL
0x77920000 - 0x77A13000 C:\WINDOWS\system32\SETUPAPI.dll
0x77A80000 - 0x77B14000 C:\WINDOWS\system32\CRYPT32.dll
0x77B20000 - 0x77B32000 C:\WINDOWS\system32\MSASN1.dll
0x77BD0000 - 0x77BD7000 C:\WINDOWS\system32\midimap.dll
0x77BE0000 - 0x77BF5000 C:\WINDOWS\system32\MSACM32.dll
0x77C00000 - 0x77C08000 C:\WINDOWS\system32\VERSION.dll
0x77C10000 - 0x77C68000 C:\WINDOWS\system32\MSVCRT.dll
0x77C70000 - 0x77C93000 C:\WINDOWS\system32\msv1_0.dll
0x77D40000 - 0x77DD0000 C:\WINDOWS\system32\USER32.dll
0x77DD0000 - 0x77E6B000 C:\WINDOWS\system32\ADVAPI32.dll
0x77E70000 - 0x77F01000 C:\WINDOWS\system32\RPCRT4.dll
0x77F10000 - 0x77F56000 C:\WINDOWS\system32\GDI32.dll
0x77F60000 - 0x77FD6000 C:\WINDOWS\system32\SHLWAPI.dll
0x77FE0000 - 0x77FF1000 C:\WINDOWS\system32\Secur32.dll
0x7C800000 - 0x7C8F4000 C:\WINDOWS\system32\kernel32.dll
0x7C900000 - 0x7C9B0000 C:\WINDOWS\system32\ntdll.dll
0x7C9C0000 - 0x7D1D4000 C:\WINDOWS\system32\SHELL32.dll

----------------------------------------
Memory Dump
----------------------------------------

Stack: 1024 bytes starting at (ESP = 0012EF08)

* = addr ** *
0012EF00: 6C F5 66 00 08 EF 12 00 14 27 00 00 73 F2 12 00 l.f......'..s...
0012EF10: 00 00 00 00 08 EF 12 00 20 EF 12 00 6C F5 66 00 ........ ...l.f.
0012EF20: 34 EF 12 00 78 F3 64 00 14 27 00 00 03 00 00 00 4...x.d..'......
0012EF30: 00 00 00 00 AC FC 12 00 0A EC 64 00 00 00 00 00 ..........d.....
0012EF40: 00 00 00 00 08 93 1C 03 08 93 1C 03 00 00 00 00 ................
0012EF50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012EF60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012EF70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012EF80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012EF90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012EFA0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012EFB0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012EFC0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012EFD0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012EFE0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012EFF0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012F000: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012F010: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012F020: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012F030: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012F040: 00 00 00 00 00 00 00 00 00 00 00 00 20 20 00 00 ............ ..
0012F050: 04 1D 9E 61 8D D1 C4 01 69 2C 6C 48 61 2F C5 01 ...a....i,lHa/..
0012F060: 69 2C 6C 48 61 2F C5 01 00 00 00 00 34 30 47 00 i,lHa/......40G.
0012F070: 00 00 00 00 00 00 00 00 57 6F 57 2E 65 78 65 00 ........WoW.exe.
0012F080: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012F090: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012F0A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012F0B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012F0C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012F0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012F0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012F0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012F100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012F110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012F120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012F130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012F140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012F150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012F160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012F170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012F180: 00 00 00 00 00 00 00 00 00 00 00 00 54 68 69 73 ............This
0012F190: 20 61 70 70 6C 69 63 61 74 69 6F 6E 20 68 61 73 application has
0012F1A0: 20 65 6E 63 6F 75 6E 74 65 72 65 64 20 61 20 63 encountered a c
0012F1B0: 72 69 74 69 63 61 6C 20 65 72 72 6F 72 3A 0A 0A ritical error:..
0012F1C0: 45 52 52 4F 52 20 23 30 20 28 30 78 38 35 31 30 ERROR #0 (0x8510
0012F1D0: 30 30 30 30 29 0A 50 72 6F 67 72 61 6D 3A 09 45 0000).Program:.E
0012F1E0: 3A 5C 50 72 6F 67 72 61 6D 20 46 69 6C 65 73 5C :\Program Files\
0012F1F0: 57 6F 72 6C 64 20 6F 66 20 57 61 72 63 72 61 66 World of Warcraf
0012F200: 74 5C 77 6F 77 2E 65 78 65 0A 46 69 6C 65 3A 09 t\wow.exe.File:.
0012F210: 43 3A 5C 62 75 69 6C 64 5C 62 75 69 6C 64 57 6F C:\build\buildWo
0012F220: 57 5C 45 4E 47 49 4E 45 5C 53 6F 75 72 63 65 5C W\ENGINE\Source\
0012F230: 67 78 5C 43 47 78 44 65 76 69 63 65 44 33 64 5C gx\CGxDeviceD3d\
0012F240: 43 47 78 44 33 64 44 65 76 69 63 65 2E 63 70 70 CGxD3dDevice.cpp
0012F250: 0A 4C 69 6E 65 3A 09 36 34 33 0A 45 78 70 72 3A .Line:.643.Expr:
0012F260: 09 6E 65 77 52 65 66 43 6F 75 6E 74 20 3D 3D 20 .newRefCount ==
0012F270: 30 0A 0A 00 00 00 00 00 11 00 00 00 00 00 00 00 0...............
0012F280: 00 00 00 00 01 00 00 00 00 00 00 00 40 00 00 00 ............@...
0012F290: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012F2A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012F2B0: F6 F2 D2 20 01 00 00 00 20 4E 00 00 01 00 00 00 ... .... N......
0012F2C0: 20 4E 00 00 01 00 00 00 18 7C 3E 00 00 00 00 00 N.......|>.....
0012F2D0: 00 00 00 00 00 00 00 00 E3 7B C2 94 90 02 00 00 .........{......
0012F2E0: E1 54 AD 12 00 00 00 00 00 00 00 00 00 00 00 00 .T..............
0012F2F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0012F300: 00 00 00 00 C0 00 00 00 00 00 00 00 00 00 00 00 ................

------------------------------------------------------------------------------

======================================================================
Hardware/Driver Information:
Processor: 0x0
Page Size: 4096
Min App Address: 0x10000
Max App Address: 0x7ffeffff
Processor Mask: 0x3
Number of Processors: 2
Processor Type: 586
Allocation Granularity: 65536
Processor Level: 15
Processor Revision: 521

Percent memory used: 39
Total physical memory: 1073192960
Free Memory: 652980224
Page file: -1176485888
Total virtual memory: 2147352576

Post by **Lax** » Thu Mar 31, 2005 1:03 pm

Do you play in full screen mode? I actually havent played in full screen mode so thats the only thing I can think of -- I use IS all the time, but in windowed mode (full screen emulated when necessary)

If that's the case, I'll see what I can do.

anonguy · Post by **anonguy** » Thu Mar 31, 2005 3:40 pm

Yup, I play in full screen mode.

Post by **Lax** » Thu Mar 31, 2005 4:02 pm

Okay. Any particular reason you cant switch it to windowed mode and then hit shift+alt+f for full screen emulated until I fix this bug?

anonguy · Post by **anonguy** » Thu Mar 31, 2005 4:32 pm

Simulated full screen works fine, i just avoided it because it cuts my fps by about 20%, and i have to mess with gamma every time i start and end wow.

Post by **Lax** » Thu Mar 31, 2005 4:52 pm

Okay. I'll work on getting that bug fixed in the next day or two. Thanks for the report

anonguy · Post by **anonguy** » Thu Mar 31, 2005 7:27 pm

Wow! Thank you for the great support:)

Post by **Lax** » Thu Mar 31, 2005 8:56 pm

IS 0.80 has been tested to this issue. Let me know if you come across any other problems.

anonguy · Post by **anonguy** » Fri Apr 01, 2005 8:47 am

Yup, fixed. Thankyou!