My Christmas Elves are crashing =)

[Songlark]

WinEQ 2 System Information
System:
-----------------------------------
Windows Version: Microsoft Windows XP/Service Pack 2/2600.xpsp_sp2_rtm.040803-2158
System Physical RAM: 330/1023MB
Page File: 1786/2461MB
Virtual Memory: 2001/2047MB (Extended: 0MB)
CPU 1: AMD Athlon(tm) XP 3000+ @ 2160MHz
Video 1: \\.\DISPLAY1/GeCube RADEON 9200 SE 128MB Game Buster
Video 2: \\.\DISPLAY2/GeCube RADEON 9200 SE 128MB Game Buster - Secondary
Video 3: \\.\DISPLAYV1/NetMeeting driver
Video 4: \\.\DISPLAYV2/RDPDD Chained DD
Sound: Vinyl AC'97 Audio (WAVE)
DirectX: 4.09.00.0904
Internet Explorer: 6.0.2900.2180

Direct3D9:
-----------------------------------

Direct3D8:
-----------------------------------

DirectInput8:
-----------------------------------

EverQuest:
-----------------------------------
Profile 2: Songlark
EQ Path: C:\Program Files\Sony\EverQuest
EQClient.ini: .\eqclient.ini
Video Adapter: Application Controlled
Luclin models: 2 (+10 min RAM)
Sound: ON (+22 min RAM)
Texture Caching: ON (+0 min RAM)
Texture Quality: LOW (+0 min RAM)
Calculated minimum RAM: 315MB (BASE+32MB)
Level of Detail: 1
Sky: 1
MaxFPS: 20
Additional setting: VertexShaders=0
Additional setting: 20PixelShaders=0
Additional setting: 1xPixelShaders=0

EQPlayNice:
-----------------------------------

Hya again! I took your advice, and downloaded the 2.0 beta. Set up my two profiles. I have 1 account running off each HDD. The profiles are identical, with the exception of the pathing.
I can load into the games , no worries, but cannot change the aspect ratios, in order to split my screen. I end up with two small boxes with microscopic chat boxes, barely readable even after /chatfontsize 5.
Furthermore I find that my Available Ram is at 5%, and climbs only very slowly. Just getting acount 2 to follow account 1 around the outside perimiter of PoK is a major mission. I realise lag is part of the problem there, but my network utilization is less than 30% to my ISP. It seems more like a memory problem, though 1024 PC3200 DDR should be more than sufficent, I would think.

The following processes are running besides WinEQ2.0b + 2 seesions:

system idle process Not Available 0 0 Not Available Not Available Not Available Not Available Not Available Not Available
system Not Available 4 8 0 1413120 Not Available Not Available Not Available Not Available
teatimer.exe c:\program files\spybot - search & destroy\teatimer.exe 132 4 204800 1413120 25/10/2004 7:06 PM 1, 3, 0, 12 1,014.00 KB (1,038,336 bytes) 12/05/2004 1:03 AM
smss.exe c:\windows\system32\smss.exe 284 11 204800 1413120 25/10/2004 7:06 PM 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) 49.50 KB (50,688 bytes) 10/09/2004 5:34 PM
csrss.exe Not Available 344 13 Not Available Not Available 25/10/2004 7:06 PM Not Available Not Available Not Available
winlogon.exe c:\windows\system32\winlogon.exe 368 13 204800 1413120 25/10/2004 7:06 PM 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) 490.50 KB (502,272 bytes) 10/09/2004 5:35 PM
services.exe c:\windows\system32\services.exe 412 9 204800 1413120 25/10/2004 7:06 PM 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) 105.50 KB (108,032 bytes) 10/09/2004 5:34 PM
lsass.exe c:\windows\system32\lsass.exe 432 9 204800 1413120 25/10/2004 7:06 PM 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) 13.00 KB (13,312 bytes) 10/09/2004 5:33 PM
ati2evxx.exe c:\windows\system32\ati2evxx.exe 572 8 204800 1413120 25/10/2004 7:06 PM 6.14.4105 380.00 KB (389,120 bytes) 25/08/2004 1:26 PM
svchost.exe c:\windows\system32\svchost.exe 584 8 204800 1413120 25/10/2004 7:06 PM 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) 14.00 KB (14,336 bytes) 10/09/2004 5:34 PM
svchost.exe Not Available 656 8 Not Available Not Available 25/10/2004 7:06 PM Not Available Not Available Not Available
svchost.exe c:\windows\system32\svchost.exe 692 8 204800 1413120 25/10/2004 7:06 PM 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) 14.00 KB (14,336 bytes) 10/09/2004 5:34 PM
wmiprvse.exe Not Available 724 8 Not Available Not Available 25/10/2004 9:05 PM Not Available Not Available Not Available
svchost.exe Not Available 748 8 Not Available Not Available 25/10/2004 7:06 PM Not Available Not Available Not Available
iexplore.exe c:\program files\internet explorer\iexplore.exe 804 8 204800 1413120 25/10/2004 8:16 PM 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) 91.00 KB (93,184 bytes) 12/09/2004 5:36 AM
helpctr.exe c:\windows\pchealth\helpctr\binaries\helpctr.exe 832 8 204800 1413120 25/10/2004 8:58 PM 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) 750.50 KB (768,512 bytes) 13/09/2004 10:08 PM
svchost.exe Not Available 836 8 Not Available Not Available 25/10/2004 7:06 PM Not Available Not Available Not Available
spoolsv.exe c:\windows\system32\spoolsv.exe 928 8 204800 1413120 25/10/2004 7:06 PM 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) 56.50 KB (57,856 bytes) 10/09/2004 5:34 PM
wineq2.exe c:\program files\wineq2\wineq2.exe 984 8 204800 1413120 25/10/2004 8:33 PM Not Available 88.00 KB (90,112 bytes) 25/10/2004 8:06 AM
svchost.exe c:\windows\system32\svchost.exe 1152 8 204800 1413120 25/10/2004 7:06 PM 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) 14.00 KB (14,336 bytes) 10/09/2004 5:34 PM
alg.exe Not Available 1328 8 Not Available Not Available 25/10/2004 7:06 PM Not Available Not Available Not Available
wscntfy.exe c:\windows\system32\wscntfy.exe 1704 8 204800 1413120 25/10/2004 7:06 PM 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) 13.50 KB (13,824 bytes) 1/10/2004 4:09 PM
ati2evxx.exe c:\windows\system32\ati2evxx.exe 1792 8 204800 1413120 25/10/2004 7:06 PM 6.14.4105 380.00 KB (389,120 bytes) 25/08/2004 1:26 PM
helpsvc.exe c:\windows\pchealth\helpctr\binaries\helpsvc.exe 1808 8 204800 1413120 25/10/2004 8:58 PM 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) 726.50 KB (743,936 bytes) 12/09/2004 5:36 AM
explorer.exe c:\windows\explorer.exe 1852 8 204800 1413120 25/10/2004 7:06 PM 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) 1,008.00 KB (1,032,192 bytes) 12/09/2004 5:35 AM
atiptaxx.exe c:\program files\ati technologies\ati control panel\atiptaxx.exe 1940 8 204800 1413120 25/10/2004 7:06 PM 6.14.10.5107 332.00 KB (339,968 bytes) 24/07/2004 12:39 PM
type32.exe c:\program files\microsoft intellitype pro\type32.exe 1948 8 204800 1413120 25/10/2004 7:06 PM 5.00.174.0 112.00 KB (114,688 bytes) 16/05/2003 9:15 AM
point32.exe c:\program files\microsoft intellipoint\point32.exe 1956 8 204800 1413120 25/10/2004 7:06 PM 5.00.174.0 160.00 KB (163,840 bytes) 16/05/2003 9:11 AM




One client or another crashes within 10 minutes of load in, usually when I'm doing a "mouselook" with the leader. I am not running EQPN concurrently, as I am under the impression that its integrated into this version of WinEQ.

Couls someone please have a look, at this? I'm sorry if I've overkilled with the info, but wasn't sure exactly what was required. If there are processes I can shut down, perhaps to reduce the load?

BTW I have set pagefile size on EACH drive to run from 766 to 1500 MB. Is this sufficient?

Thanks for any help! =)

[Lax]

Hello. You shouldn't need to change the ratio, just the resolution. Once in game, hit ALT+O, display tab, click Video Modes, and there should be 17 extra resolutions for you to choose from, including the 512x768 or 1024x389 that you're looking to run. If you can go into the game with WinEQ 2.0 and show me a screenshot proving otherwise I will look into it, but it's really impossible for them not to be there

Autofollowing in POK can always be a pain if your clip plane is up. I need to add EQPlayNice's settings to SysInfo.txt so I can see those. I do see that your in-game maximum FPS setting is at 20. With EQPlayNice running, you can just leave that at 100. It's entirely possible that that is causing you problems. What is EQPN showing your FPS as?

[Songlark]

[url]http://www2.freepichosting.com/Images/421569377/0.jpg
[url]http://www2.freepichosting.com/Images/421569377/1.jpg
[url]http://www2.freepichosting.com/Images/421569377/2.jpg
[url]http://www2.freepichosting.com/Images/421569377/3.jpg

I hope I've posted these right. Still no half size resolutions listed, although there are more than the 11 from before. Also, you will notice I have set the framerate back to 100 fps. Both clients crashed within minutes of these shots being taken.

In both cases, the same error box appeared, "eqgame has encountered an error and needs to close. You may lose any unsaved information." I actually got the first account to camp to character select, before it crashed. At that point, the framerate in character select was 2 fps. That's right, 2.

Any ideas?

Thanks for taking me through this. I'm including another log just in case it might help:

WinEQ 2 System Information
System:
-----------------------------------
Windows Version: Microsoft Windows XP/Service Pack 2/2600.xpsp_sp2_rtm.040803-2158
System Physical RAM: 680/1023MB
Page File: 2192/2461MB
Virtual Memory: 2001/2047MB (Extended: 0MB)
CPU 1: AMD Athlon(tm) XP 3000+ @ 2160MHz
Video 1: \\.\DISPLAY1/GeCube RADEON 9200 SE 128MB Game Buster
Video 2: \\.\DISPLAY2/GeCube RADEON 9200 SE 128MB Game Buster - Secondary
Video 3: \\.\DISPLAYV1/NetMeeting driver
Video 4: \\.\DISPLAYV2/RDPDD Chained DD
Sound: Vinyl AC'97 Audio (WAVE)
DirectX: 4.09.00.0904
Internet Explorer: 6.0.2900.2180

Direct3D9:
-----------------------------------

Direct3D8:
-----------------------------------

DirectInput8:
-----------------------------------

EverQuest:
-----------------------------------
Profile 3: Syria
EQ Path: F:\Program Files\Sony\EverQuest
EQClient.ini: .\eqclient.ini
Video Adapter: Application Controlled
Luclin models: 2 (+10 min RAM)
Sound: ON (+22 min RAM)
Texture Caching: ON (+0 min RAM)
Texture Quality: LOW (+0 min RAM)
Calculated minimum RAM: 315MB (BASE+32MB)
Level of Detail: 1
Sky: 1
MaxFPS: 23
Additional setting: VertexShaders=0
Additional setting: 20PixelShaders=0
Additional setting: 1xPixelShaders=0

EQPlayNice:
-----------------------------------


I'm at a loss, and sorry to be such a hassle. Have heard nothing but praise for your software, so I'm assuming my inexperience is causing something (?) Thanks for you patience and assisitance.

[Lax]

Okay the screenshots show the problem.


Your desktop resolution is showing up as 2048x1536. You should be using Windows XP's dual monitor support instead of something that's making the resolution 2048x1536. You will get much better framerate by allowing DirectX to recognize the primary and secondary adapters rather than forcing a 2048x1536 primary that spans both monitors. Until now I've only seen this problem with NVIDIA users -- they like to use nView or whatever it is, the NVIDIA desktop spanning software. Unfortunately this costs them a lot of performance.

I'm not positive as to whether that's what is causing your crash issue or not, but that's the first recommendation I have. Your newer SysInfo.txt doesn't have the EQPlayNice information so it's not the absolute latest (I quietly updated EQPN last night). Close WinEQ 2.0 and restart it, try using Windows' dual monitor support instead of the other software (you can do it in the Desktop control panel, from right clicking on your desktop and hitting Properties). Let me know how that goes.

I do see that you're missing 5 newer resolutions but that's from the server not having updated information to send you about them. I'll have to fix that.

[Songlark]

[General]
Indicator=1
IndicatorX=150
IndicatorY=20
LockGamma=0
EQPlayNice=1
[Profile1]
EQPath=C:\Program Files\Sony\EverQuest
EQClientINI=.\eqclient.ini
Preset=0
Locale=0
Adapter=-1
Sound=1
Patch=0
TestServer=0
Tile=-1
PIP=0
PIPX=20
PIPY=20
PIPBorder=0
PIPScale=0.2000
[Hotkeys]
ContextMenu=Shift+RButton
NextSession=Ctrl+Alt+X
PrevSession=Ctrl+Alt+Z
Duplicate=Ctrl+Alt+N
TogglePIPLock=Ctrl+Alt+O
TogglePIP=Ctrl+Alt+P
ToggleBorder=Ctrl+=
ToggleTiling=Ctrl+\
ToggleIndicator=Ctrl+Alt+M
ResetWindow=Shift+Alt+R
Release=Scroll Lock
Preset1=Shift+Alt+N
Preset2=Shift+Alt+T
Preset3=Shift+Alt+F
Preset4=NONE
Preset5=NONE
Preset6=NONE
Preset7=NONE
Preset8=NONE
Preset9=NONE
Preset10=NONE
Global1=CTRL+ALT+1
Global2=CTRL+ALT+2
Global3=CTRL+ALT+3
Global4=CTRL+ALT+4
Global5=CTRL+ALT+5
Global6=CTRL+ALT+6
Global7=CTRL+ALT+7
Global8=CTRL+ALT+8
[Preset1]
Name=Normal
X=0
Y=4
FullScreen=0
AutoRelease=1
AlwaysOnTop=1
LockPosition=0
LockSize=0
Border=1
Scale=1.0000
[Preset2]
Name=Tiny
X=0
Y=4
FullScreen=0
AutoRelease=1
AlwaysOnTop=1
LockPosition=0
LockSize=0
Border=1
Scale=1.0000
[Preset3]
Name=Full Screen (emulated)
X=0
Y=0
FullScreen=1
AutoRelease=0
AlwaysOnTop=0
LockPosition=0
LockSize=0
Border=0
Scale=1.0000
[Profile2]
Name=Songlark
WindowText=WinEQ {Songlark} - EverQuest (Hotkey: {HOTKEY})
EQPath=C:\Program Files\Sony\EverQuest
EQClientINI=.\eqclient.ini
Preset=0
Locale=0
Adapter=-1
Sound=1
Patch=0
TestServer=0
Tile=-1
PIP=0
PIPX=0
PIPY=0
PIPBorder=0
PIPScale=0.0000
[Profile3]
Name=Syria
WindowText=WinEQ {Syria} - EverQuest (Hotkey: {HOTKEY})
EQPath=F:\Program Files\Sony\EverQuest
EQClientINI=.\eqclient.ini
Preset=0
Locale=0
Adapter=-1
Sound=1
Patch=0
TestServer=0
Tile=-1
PIP=0
PIPX=0
PIPY=0
PIPBorder=0
PIPScale=0.0000



Hi again! I have Uninstalled ATI Catalyst, checked Desktop/Properties/Settings. My monitor (1) has two settings only: 800 X 600, and 1024 X768. Its set to the latter. Reboot/connect/loaded WinEQ. Loaded Profile Songlark. Load-/Login screens huge, in lower righthand corner. Went to options. Card resolution set to 1024 X 768. Rinse / repeat/ login. Clicking server select results in 20% load, then disconnection notice. Screen reverts back to Server select. Click Server again, load completes to character select. The character is still huge, charcter select bar nearly fills left side of screen. Framerate around 2-5 fps. Select character, load in.
Screen still too big, some windows not visible, others moved. Check Video Modes. No change. 16 fps. Down to 250 available RAM.

Seems to me that the program still thinks the resolution is twice what it should be. Went to Device manager/Display Adapter. There are two listed, Radeon 9200 and Radeon 9200 Secondary. Tried disabling each in turn, ensuring 2nd display set to 1024X768 in Desktop Properties, when the Primary was disabled. Reboot, etc. load in. Same result in all circumstances.

Edited both profiles to use primary/secondary/application controlled in turn. Try it all again. No change. Revert back to original settings for all hardware and profiles. Cry. Look for foam brick. Beat dog. Hold my mouth funny. Walk away. Come back. Beg for help.

Thanks =)

[Songlark]

Ummmm. BTW. I'm only using 1 monitor, not two. I had to resize the windows to take screenshots, by minimizing them 1 at a time?
I'm trying to get TWO 512 X 768 windows running concurrently on the same monitor?
The only way I can do this currently is to choose 1024 X1536 (i think) in game Video mode, and then release the mouse and resize to half screen by dragging. Tiny, tiny Chatbox and windows then. And lousy framerate (16-20)

Thanks, Song

[Lax]

Hmm... well then.. Your system definitely thinks you're running 2 monitors, or maybe 4 since your resolution is 1024x768... and it's reporting to DirectX that the resolution of your system is 2048x1536. I really have no idea what you're running that's causing it, but thats why the resolutions of 512x768 and 1024x384 are not in the list. I can add custom resolutions that are 1/2 height + 1/4 width and 1/2 width + 1/4 height, but in the end the best solution is to find out why your system is running 2048x1536 resolution and get it back to 1024x768.

[Songlark]

------------------
System Information
------------------
Time of this report: 10/26/2004, 17:20:08
Machine name: MAINMONSTER
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_rtm.040803-2158)
Language: English (Regional Setting: English)
System Manufacturer: GBT___
System Model: AWRDACPI
BIOS: Award Modular BIOS v6.00PG
Processor: AMD Athlon(tm) XP 3000+, MMX, 3DNow, ~2.2GHz
Memory: 1024MB RAM
Page File: 132MB used, 2328MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found. DirectDraw test results: All tests were successful. Direct3D 7 test results: All tests were successful. Direct3D 8 test results: All tests were successful. Direct3D 9 test results: All tests were successful.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found. DirectPlay test results: All tests were successful.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: GeCube RADEON 9200 SE 128MB Game Buster
Manufacturer: ATI Technologies Inc.
Chip type: RADEON 9200 SE AGP (0x5964)
DAC type: Internal DAC(500MHz)
Device Key: Enum\PCI\VEN_1002&DEV_5964&SUBSYS_017018BC&REV_01
Display Memory: 128.0 MB
Current Mode: 1024 x 768 (32 bit) (70Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6476 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 8/25/2004 13:29:04, 209408 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 8/25/2004 13:28:46, 787456 bytes
Device Identifier: {D7B71EE2-1A24-11CF-4062-7A21A0C2CB35}
Vendor ID: 0x1002
Device ID: 0x5964
SubSys ID: 0x017018BC
Revision ID: 0x0001
Revision ID: 0x0001
Video Accel: ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: All tests were successful.
D3D7 Test Result: All tests were successful.
D3D8 Test Result: All tests were successful.
D3D9 Test Result: All tests were successful.




Hope this helps. Wondering if (Under first heading , Sysytem Info) 2 nd to last line "DX Setup Perameters : Not Found" means anything?

[Lax]

Huh.. very confusing about the resolution being reported as 2048x1536 in game. I added the extra custom resolutions, you should find them at the bottom of the list in game. I'll also add info to the SysInfo.txt from Direct3D so I can get a better idea of whats going on in game as well.