EQ1 Login error after WinEQ2 Pro update.

[aborianus]

I just launched WinEQ2 Pro today, after using it with no issues last night two boxing.

It patched itself, and the patch notes refer to a EQ2 issue that was resolved.

However, I'm playing EQ1, havr not changed any of my settings since last night.. and am getting a lauch error from eqgame.exe when i launch it from my profile in WinEQ2 pro.

eqgame.exe - Unable to locate component.
"This appplication has failed to start because d3dx9_37.dll was not found. Re-installing the application may fix this problem".

Then i get a WinEQ2 pro error, saying it can not initialize at this time.
Launching EQ from the regular eqgame.exe works fine, but kinda defeats the purpose of me using WinEQ2 pro.

Just a heads up...

[aborianus]

Sorry, forgot to include sysinfo.txt.

Hope someone can fix the issue.


WinEQ 2 System Information
System:
-----------------------------------
Windows Version: Microsoft Windows XP/Service Pack 3/2600.xpsp_sp3_gdr.080814-1236
System Physical RAM: 1423/2046MB
Page File: 3381/3938MB
Virtual Memory: 1984/2047MB (Extended: 0MB)
CPU 1: Intel(R) Core(TM)2 CPU T7400 @ 2.16GHz @ 2163MHz
CPU 2: Intel(R) Core(TM)2 CPU T7400 @ 2.16GHz @ 2163MHz
CPU Affinity Mask: 3
Video 1: \\.\DISPLAY1/NVIDIA GeForce Go 7400
Video 2: \\.\DISPLAY2/NVIDIA GeForce Go 7400
Video 3: \\.\DISPLAYV1/Symantec pcAnywhere mirror driver
Video 4: \\.\DISPLAYV2/NetMeeting driver
Video 5: \\.\DISPLAYV3/RDPDD Chained DD
Monitor 1: \\.\DISPLAY1 (0,0,1024,768) (1024x768) PRIMARY
Sound: ?
DirectX: 4.09.00.0904
Internet Explorer: 7.0.5730.13
WinEQ: 2.15

Loaded Modules:
-----------------------------------
Module 0: F:\EverQuest\eqgame.exe
Module 1: C:\WINDOWS\system32\ntdll.dll
Module 2: C:\WINDOWS\system32\kernel32.dll
Module 3: F:\EverQuest\mss32.dll
Module 4: C:\WINDOWS\system32\USER32.dll
Module 5: C:\WINDOWS\system32\GDI32.dll
Module 6: C:\WINDOWS\system32\WINMM.dll
Module 7: C:\WINDOWS\system32\ADVAPI32.dll
Module 8: C:\WINDOWS\system32\RPCRT4.dll
Module 9: C:\WINDOWS\system32\Secur32.dll
Module 10: C:\WINDOWS\system32\WSOCK32.dll
Module 11: C:\WINDOWS\system32\WS2_32.dll
Module 12: C:\WINDOWS\system32\msvcrt.dll
Module 13: C:\WINDOWS\system32\WS2HELP.dll
Module 14: C:\WINDOWS\system32\DINPUT8.dll
Module 15: C:\WINDOWS\system32\d3dx9_30.dll
Module 16: C:\WINDOWS\system32\WININET.dll
Module 17: C:\WINDOWS\system32\SHLWAPI.dll
Module 18: C:\WINDOWS\system32\Normaliz.dll
Module 19: C:\WINDOWS\system32\iertutil.dll
Module 20: F:\EverQuest\xul.dll
Module 21: F:\EverQuest\js3250.dll
Module 22: F:\EverQuest\nspr4.dll
Module 23: F:\EverQuest\MSVCR71.dll
Module 24: F:\EverQuest\plc4.dll
Module 25: F:\EverQuest\plds4.dll
Module 26: C:\WINDOWS\system32\SHELL32.dll
Module 27: C:\WINDOWS\system32\ole32.dll
Module 28: C:\WINDOWS\system32\VERSION.dll
Module 29: C:\WINDOWS\system32\WINSPOOL.DRV
Module 30: C:\WINDOWS\system32\comdlg32.dll
Module 31: C:\WINDOWS\system32\COMCTL32.dll
Module 32: C:\WINDOWS\system32\IMM32.dll
Module 33: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\comctl32.dll
Module 34: C:\WINDOWS\system32\uxtheme.dll
Module 35: F:\WinEQ2\EQPlayNice.dll
Module 36: F:\WinEQ2\Lavish.dll
Module 37: C:\WINDOWS\system32\iphlpapi.dll
Module 38: F:\MacroQuest2\MQ2Main.dll
Module 39: C:\WINDOWS\system32\MSCTF.dll
Module 40: F:\WinEQ2\WinEQ2.dll
Module 41: C:\WINDOWS\system32\PSAPI.DLL
Module 42: C:\WINDOWS\system32\mswsock.dll
Module 43: C:\WINDOWS\system32\hnetcfg.dll
Module 44: C:\WINDOWS\System32\wshtcpip.dll
Module 45: C:\WINDOWS\system32\DNSAPI.dll
Module 46: C:\WINDOWS\System32\winrnr.dll
Module 47: C:\WINDOWS\system32\WLDAP32.dll
Module 48: C:\WINDOWS\system32\rasadhlp.dll
Module 49: F:\WinEQ2\WinEQ2-EQ.dll
Module 50: C:\WINDOWS\system32\MSIMG32.dll
Module 51: F:\MacroQuest2\mq2mmobugs.dll
Module 52: F:\MacroQuest2\mq2eqbugfix.dll
Module 53: F:\MacroQuest2\mq2autorez.dll
Module 54: F:\MacroQuest2\mq2itemdisplay.dll
Module 55: F:\MacroQuest2\mq2bzsrch.dll
Module 56: F:\MacroQuest2\mq2cast.dll
Module 57: F:\MacroQuest2\mq2chatwnd.dll
Module 58: F:\MacroQuest2\mq2cursor.dll
Module 59: F:\MacroQuest2\mq2custombinds.dll
Module 60: F:\MacroQuest2\mq2debuffs.dll
Module 61: F:\MacroQuest2\mq2docrack.dll
Module 62: F:\MacroQuest2\mq2dps.dll
Module 63: F:\MacroQuest2\mq2eqbc.dll
Module 64: F:\MacroQuest2\mq2events.dll
Module 65: F:\MacroQuest2\mq2exchange.dll
Module 66: F:\MacroQuest2\mq2fog.dll
Module 67: F:\MacroQuest2\mq2gmcheck.dll
Module 68: F:\MacroQuest2\mq2gzone.dll
Module 69: F:\WinEQ2\WinEQ2-D3D8.dll
Module 70: F:\WinEQ2\WinEQ2-DI8.dll

EQPlayNice:
-----------------------------------
EQPlayNice version: 1.22
EQ Version: eqgame.exe Oct 28 2008 23:07:04
Foreground
Mode: CPU Limiter
Max FPS: 1000
Rendering: 1000-1/1000
Background
Mode: FPS Limiter
Max FPS: 15
Rendering: 1/1

Direct3D8:
-----------------------------------
Adapter Display Mode: 0x0 D3DFMT_UNKNOWN
Game Display Mode: 0x0 D3DFMT_UNKNOWN
Current Adapter: 0
Available Texture Memory: (not currently available)
DirectInput8:
-----------------------------------

[aborianus]

Holy crud...


I relaunch Wineq2 pro 1 minute after posting my issue above.. and whammo.. new patch: you guys rock

2.15 - 11/25/2008
- All games
* WinEQ 2 now requires the March 2008 (or later) update to DirectX 9. Unfortunately at this time,
the Microsoft DirectX 9 updater fails to download the update when using the usual update method.
If WinEQ 2 complains to you about needing this update, you may need to use the following link:
http://www.microsoft.com/downloads/deta ... laylang=en
Once downloaded, you will need to install it into a temporary folder. It will install a DXSETUP,
which you will need to run. After doing so, the temporary folder can be removed.

[splicy]

i tried downloading from link above and also did the redistributed one as well like asked if it wouldnt download from the original and it still wont let me on. do i have to download the service pack 3 now as well? i know it says that it is a microsoft problem but i have tried all i know without messing up the comp. any help would be appreciated. It just doesnt like me today. no more boxin, what is the world coming to if i cant do that. Thank ahead of time

[Lax]

No, you do not need to download Service Pack 3.

The redistributable is all you need to download.
1. Download it from http://www.microsoft.com/downloads/deta ... laylang=en
2. Run the downloaded file ( directx_nov2008_redist.exe ). It will ask you where to install it to. Change it to say the following (you can paste this):

Code: Select all

C:\DX9UPDATE

Then click OK.
3. Once that finishes, click Run from the Start menu in Windows, and type in (or paste) the following:

Code: Select all

C:\DX9UPDATE\DXSETUP.EXE

Then click OK.
4. That's it. If you want to, you can now remove the C:\DX9UPDATE folder via Windows Explorer (open up My Computer, open up the hard drive (C:), click on DX9UPDATE and delete it)

[splicy]

LAX your a doll and thank you very much. I am a happy camper

[rwsanderson]

No, you do not need to download Service Pack 3.

The redistributable is all you need to download.
1. Download it from http://www.microsoft.com/downloads/deta ... laylang=en
2. Run the downloaded file ( directx_nov2008_redist.exe ). It will ask you where to install it to. Change it to say the following (you can paste this):

Code: Select all

C:\DX9UPDATE

Then click OK.
3. Once that finishes, click Run from the Start menu in Windows, and type in (or paste) the following:

Code: Select all

C:\DX9UPDATE\DXSETUP.EXE

Then click OK.
4. That's it. If you want to, you can now remove the C:\DX9UPDATE folder via Windows Explorer (open up My Computer, open up the hard drive (C:), click on DX9UPDATE and delete it)

I did exactly as you stated LAX, but I still get the big WinEQ error message when I run WinEQ. Any other ideas?

[eqjoe]

No, you do not need to download Service Pack 3.

The redistributable is all you need to download.
1. Download it from http://www.microsoft.com/downloads/deta ... laylang=en
2. Run the downloaded file ( directx_nov2008_redist.exe ). It will ask you where to install it to. Change it to say the following (you can paste this):

Code: Select all

C:\DX9UPDATE

Then click OK.
3. Once that finishes, click Run from the Start menu in Windows, and type in (or paste) the following:

Code: Select all

C:\DX9UPDATE\DXSETUP.EXE

Then click OK.
4. That's it. If you want to, you can now remove the C:\DX9UPDATE folder via Windows Explorer (open up My Computer, open up the hard drive (C:), click on DX9UPDATE and delete it)

I did exactly as you stated LAX, but I still get the big WinEQ error message when I run WinEQ. Any other ideas?

What does the "big WinEQ error message" say? If it states that you need to install DirectX 9, then you either made a mistake installing the DX9 update or you installed an older version.

-j

[rwsanderson]

I did exactly as outlined and I still get the message telling me to load the DirectX upgrade. I get no errors when I install the software and I even rebooted. I'm scratching my head......

[Lax]

If you installed the nov 2008 redistributable (which extracts a bunch of files to that location), then ran DXSETUP and allowed it to complete installation, and at the end it says
"Installation Complete.
The components installed are now ready for use."
.. then that's about it.

The file D3DX9_37.DLL should now be in C:\WINDOWS\SYSTEM32 (regardless of 64-bit or 32-bit, and regardless of Win2k, XP or Vista, unless your windows folder is somewhere else like C:\WINNT or on another drive), and when WinEQ 2 tries to load it, it should load and not give that message.

[rwsanderson]

If you installed the nov 2008 redistributable (which extracts a bunch of files to that location), then ran DXSETUP and allowed it to complete installation, and at the end it says
"Installation Complete.
The components installed are now ready for use."
.. then that's about it.

This is what happened. It installed (VERY quickly) and I got the Installation Complete message. But still can't load MQ2.

The file D3DX9_37.DLL should now be in C:\WINDOWS\SYSTEM32 (regardless of 64-bit or 32-bit, and regardless of Win2k, XP or Vista, unless your windows folder is somewhere else like C:\WINNT or on another drive), and when WinEQ 2 tries to load it, it should load and not give that message.

I do NOT have the D3DX9_37.dll file in my system32 directory. It wouls appear that something went wrong during installation although nothing was noted. Is it possible to just get and copy the .dll file into my system32 directory?

[rwsanderson]

Well, I took the zip file I had downloaded and reunzipped it. I then reran the executable and this time it took much longer to install. Wouldn't you know it it works now.

No idea why the zip hosed me but I am off and running.

[Lax]

I do NOT have the D3DX9_37.dll file in my system32 directory. It wouls appear that something went wrong during installation although nothing was noted. Is it possible to just get and copy the .dll file into my system32 directory?

Technically, yes.

If you have WinZip installed, you can open the file Mar2008_d3dx9_37_x86.cab (in C:\DX9UPDATE if you used the suggested install path for the redistributable) and extract the DLL into the system32 directory.