Pc will restart randomly only after i bring up second window

[xryyl]

When I bring up second account the pc will restart randomly usually in about fifteen to 45mins.

Here is the test from wineq.log

Available System Physical RAM: 829MB/1023MB. Load 18%
WEQ_Direct3DCreate9(31) successful
IDirect3D9Proxy::GetAdapterDisplayMode()
AdapterDisplayMode 1024x768, D3DFMT_X8R8G8B8
IDirect3D9Proxy::GetAdapterCount()=1
IDirect3D9Proxy::GetAdapterIdentifier(0)...NVIDIA GeForce 6800
IDirect3D9Proxy::GetDeviceCaps()
IDirect3D9Proxy::CheckDeviceType(0,D3DDEVTYPE_HAL,D3DFMT_X8R8G8B8,D3DFMT_X8R8G8B8,0)... Format OK
IDirect3D9Proxy::CheckDeviceType(0,D3DDEVTYPE_HAL,D3DFMT_X8R8G8B8,D3DFMT_X8R8G8B8,1)... Format OK
IDirect3D9Proxy::CheckDeviceFormat(0,D3DDEVTYPE_HAL,D3DFMT_X8R8G8B8,2,D3DRTYPE_SURFACE,D3DFMT_D32)... Format not available
IDirect3D9Proxy::CheckDeviceFormat(0,D3DDEVTYPE_HAL,D3DFMT_X8R8G8B8,2,D3DRTYPE_SURFACE,D3DFMT_D24X8)... Format OK
IDirect3D9Proxy::CheckDeviceFormat(0,D3DDEVTYPE_HAL,D3DFMT_X8R8G8B8,2,D3DRTYPE_SURFACE,D3DFMT_D16)... Format OK
IDirect3D9Proxy::CheckDeviceType(0,D3DDEVTYPE_HAL,D3DFMT_R5G6B5,D3DFMT_R5G6B5,0)... Format OK
IDirect3D9Proxy::CheckDeviceType(0,D3DDEVTYPE_HAL,D3DFMT_R5G6B5,D3DFMT_R5G6B5,1)... Format OK
IDirect3D9Proxy::CheckDeviceFormat(0,D3DDEVTYPE_HAL,D3DFMT_R5G6B5,2,D3DRTYPE_SURFACE,D3DFMT_D32)... Format not available
IDirect3D9Proxy::CheckDeviceFormat(0,D3DDEVTYPE_HAL,D3DFMT_R5G6B5,2,D3DRTYPE_SURFACE,D3DFMT_D24X8)... Format OK
IDirect3D9Proxy::CheckDeviceFormat(0,D3DDEVTYPE_HAL,D3DFMT_R5G6B5,2,D3DRTYPE_SURFACE,D3DFMT_D16)... Format OK
IDirect3D9Proxy::CheckDeviceType(0,D3DDEVTYPE_HAL,D3DFMT_X1R5G5B5,D3DFMT_X1R5G5B5,0)... Format not available
WEQ_CreateWindowExA(40000,_EverQuestwndclass,EverQuest,90000000,0,0,100,40,0,0,400000,0)
WEQ_Direct3DCreate8(220)...successful
IDirect3D8Proxy::GetAdapterDisplayMode()
AdapterDisplayMode 1024x768, D3DFMT_X8R8G8B8
IDirect3D8Proxy::GetAdapterCount()=1
IDirect3D8Proxy::GetAdapterIdentifier(0)...NVIDIA GeForce 6800
IDirect3D8Proxy::GetDeviceCaps()
IDirect3D8Proxy::GetAdapterModeCount()
IDirect3D8Proxy::CheckDeviceType(0,D3DDEVTYPE_HAL,D3DFMT_X8R8G8B8,D3DFMT_X8R8G8B8,0)... Format OK
IDirect3D8Proxy::CheckDeviceType(0,D3DDEVTYPE_HAL,D3DFMT_X8R8G8B8,D3DFMT_X8R8G8B8,1)... Format OK
IDirect3D8Proxy::CheckDeviceFormat(0,D3DDEVTYPE_HAL,D3DFMT_X8R8G8B8,2,D3DRTYPE_SURFACE,D3DFMT_D32)... Format not available
IDirect3D8Proxy::CheckDeviceFormat(0,D3DDEVTYPE_HAL,D3DFMT_X8R8G8B8,2,D3DRTYPE_SURFACE,D3DFMT_D24X8)... Format OK
IDirect3D8Proxy::CheckDeviceFormat(0,D3DDEVTYPE_HAL,D3DFMT_X8R8G8B8,2,D3DRTYPE_SURFACE,D3DFMT_D16)... Format OK
IDirect3D8Proxy::CheckDeviceType(0,D3DDEVTYPE_HAL,D3DFMT_R5G6B5,D3DFMT_R5G6B5,0)... Format OK
IDirect3D8Proxy::CheckDeviceType(0,D3DDEVTYPE_HAL,D3DFMT_R5G6B5,D3DFMT_R5G6B5,1)... Format OK
IDirect3D8Proxy::CheckDeviceFormat(0,D3DDEVTYPE_HAL,D3DFMT_R5G6B5,2,D3DRTYPE_SURFACE,D3DFMT_D32)... Format not available
IDirect3D8Proxy::CheckDeviceFormat(0,D3DDEVTYPE_HAL,D3DFMT_R5G6B5,2,D3DRTYPE_SURFACE,D3DFMT_D24X8)... Format OK
IDirect3D8Proxy::CheckDeviceFormat(0,D3DDEVTYPE_HAL,D3DFMT_R5G6B5,2,D3DRTYPE_SURFACE,D3DFMT_D16)... Format OK
IDirect3D8Proxy::CheckDeviceType(0,D3DDEVTYPE_HAL,D3DFMT_X1R5G5B5,D3DFMT_X1R5G5B5,0)... Format not available
IDirect3D8Proxy::Release()
WEQ_Direct3DCreate8(220)...successful
IDirect3D8Proxy::GetAdapterDisplayMode()
AdapterDisplayMode 1024x768, D3DFMT_X8R8G8B8
IDirect3D8Proxy::CheckDeviceFormat(0,D3DDEVTYPE_HAL,D3DFMT_X8R8G8B8,0,D3DRTYPE_TEXTURE,D3DFMT_A4R4G4B4)... Format OK
IDirect3D8Proxy::CheckDeviceFormat(0,D3DDEVTYPE_HAL,D3DFMT_X8R8G8B8,0,D3DRTYPE_TEXTURE,D3DFMT_DXT1)... Format OK
IDirect3D8Proxy::CheckDeviceFormat(0,D3DDEVTYPE_HAL,D3DFMT_X8R8G8B8,0,D3DRTYPE_TEXTURE,D3DFMT_DXT3)... Format OK
IDirect3D8Proxy::CreateDevice()
-- Requested Direct3D8 Device Information --
AutoDepthStencilFormat: D3DFMT_D24X8
BackBufferCount: 1
BackBufferFormat: D3DFMT_X8R8G8B8
BackBufferHeight: 600
BackBufferWidth: 800
EnableAutoDepthStencil: 1
Flags: D3DPRESENTFLAG_LOCKABLE_BACKBUFFER
FullScreen_RefreshRateInHz: 0
hDeviceWindow: 0
MultiSampleType: D3DMULTISAMPLE_NONE
PresentationInterval: D3DPRESENT_INTERVAL_DEFAULT
SwapEffect: D3DSWAPEFFECT_DISCARD
Windowed: 1
Initializing resolution to 800x600
D3DDEVTYPE_HAL
D3DCREATE_MULTITHREADED
D3DCREATE_SOFTWARE_VERTEXPROCESSING
-- End Requested Direct3D8 Device Information --
CreateDevice successful on adapter 0
Available Texture Memory: 235MB
IDirect3DDevice8Proxy::SetGammaRamp()...OK
IDirect3DDevice8Proxy::SetGammaRamp()...OK
WEQ_DirectInput8Create(1C20000,800,0€y¿:H¢Mª™]dí6—,2909268,0)
IID_IDirectInput8A
WEQ_IDirectInput8A::CreateDevice(a+o ÕÏ¿ÇDEST)
Single-char Keyboard
WEQ_IDirectInput8A::CreateDevice(`+o ÕÏ¿ÇDEST)
Single-char Mouse
IDirect3DDevice8Proxy::Reset()
-- Requested Direct3D8 Device Information --
AutoDepthStencilFormat: D3DFMT_UNKNOWN
BackBufferCount: 0
BackBufferFormat: D3DFMT_X8R8G8B8
BackBufferHeight: 0
BackBufferWidth: 0
EnableAutoDepthStencil: 0
Flags: NULL
FullScreen_RefreshRateInHz: 0
hDeviceWindow: 0
MultiSampleType: D3DMULTISAMPLE_NONE
PresentationInterval: D3DPRESENT_INTERVAL_DEFAULT
SwapEffect: D3DSWAPEFFECT_DISCARD
Windowed: 1
EQ Display Mode 1024x768
-- End Requested Direct3D8 Device Information --
Available Texture Memory: 231MB
IDirect3D8Proxy::Release()
WEQ_DirectInput8Create(400000,800,0€y¿:H¢Mª™]dí6—,89E734,0)
IID_IDirectInput8A
WEQ_IDirectInput8A::CreateDevice(a+o ÕÏ¿ÇDEST)
Single-char Keyboard
WEQ_IDirectInput8A::CreateDevice(`+o ÕÏ¿ÇDEST)
Single-char Mouse
WEQ_Direct3DCreate9(31) successful
IDirect3D9Proxy::GetAdapterDisplayMode()
AdapterDisplayMode 1024x768, D3DFMT_X8R8G8B8
IDirect3D9Proxy::CreateDevice()
-- Requested Direct3D9 Device Information --
AutoDepthStencilFormat: D3DFMT_D24X8
BackBufferCount: 1
BackBufferFormat: D3DFMT_X8R8G8B8
BackBufferHeight: 600
BackBufferWidth: 800
EnableAutoDepthStencil: 1
Flags: D3DPRESENTFLAG_LOCKABLE_BACKBUFFER
FullScreen_RefreshRateInHz: 0
hDeviceWindow: 0
MultiSampleType: D3DMULTISAMPLE_NONE
PresentationInterval: D3DPRESENT_INTERVAL_IMMEDIATE
SwapEffect: D3DSWAPEFFECT_DISCARD
Windowed: 1
D3DDEVTYPE_HAL
D3DCREATE_MIXED_VERTEXPROCESSING
-- End Requested Direct3D9 Device Information --
CreateDevice successful on adapter 0
Available Texture Memory: 235MB
IDirect3D9Proxy::CheckDeviceFormat(0,D3DDEVTYPE_HAL,D3DFMT_X8R8G8B8,0,D3DRTYPE_TEXTURE,D3DFMT_A4R4G4B4)... Format OK
IDirect3D9Proxy::CheckDeviceFormat(0,D3DDEVTYPE_HAL,D3DFMT_X8R8G8B8,0,D3DRTYPE_TEXTURE,D3DFMT_DXT1)... Format OK
IDirect3D9Proxy::CheckDeviceFormat(0,D3DDEVTYPE_HAL,D3DFMT_X8R8G8B8,0,D3DRTYPE_TEXTURE,D3DFMT_DXT3)... Format OK
IDirect3DDevice8Proxy::SetGammaRamp()...OK
IDirect3DDevice8Proxy::SetGammaRamp()...OK
IDirect3DDevice8Proxy::SetGammaRamp()...OK
IDirect3DDevice8Proxy::SetGammaRamp()...OK
IDirect3DDevice8Proxy::SetGammaRamp()...OK




This is the only thing from debug file in eq directory on both installations they are identical.

SisaOpenCommsDomain rdp_create beginSisaOpenCommsDomain rdp_create endSisaOpenCommsDomain rdp_create success

[Lax]

The actual debug file in the EQ directory is "dbg.txt" not "debug.txt"

Do you have full graphics settings on?

[xryyl]

Thank you for the fast reply.

No I have settings at low with 800X600. I looked in the dbg file before the debug. file the last thing in it was me entering world.

I will post it when i get home, at work atm.

I used to boot both accounts from same hard drive I've now switched to an account on each hard drive, only things I've changed are vid card 6800 128mb and cpu amd 3000 333fsb formated hard drive and installed a fresh copy of winxp pro. I installed all current software from nvidea, via, assus etc.

I've actually lowered my settings i was running the 1024X768 and lowered them to see if that would help.

Oh yeah, if i don't use wineq i can't even get second account to enter world i can select the player but it will freeze up unless i log off other account. These are all new since changing hardware.

Thank you

[Krehldar]

Are you sure the memory is good or that the bios has the AGP turned on etc? Almost sounds like a memory problem to me

[Krehldar]

If it's a new cpu then I would be also thinking a CPU problem, gets to hot perhaps, not fully compatible with the existing motherboard, Bios on Motherboard didn't update itself for the new CPU, didn't use the THermal Compound when CPU was installed etc......just a couple of thoughts

[Lax]

Memory sounds like a good guess, it's possible that one chip is good and the other is bad, assuming you have multiple RAM chips.. I would try pulling one out at a time and see if it solves the problem or creates new ones. One of them would crash/reboot even with one EQ running most likely, if it was bad.

[xryyl]

I wonder the same about the memory, but wanted to rule out all else before purchasing more. The temps are at 42-46 average 46 being during mid day. Memory worked fine with 4200ti and amd 2.6.

Here is the dbg file anyways.

[Sun Aug 01 22:35:56 2004]00610: StartWorldDisplay: grimling

[Sun Aug 01 22:35:56 2004]00611:Load world point 1 (lights)

[Sun Aug 01 22:35:56 2004]00612:Load world point 2 (E:\Sony\EverQuest\grimling.s3d)

[Sun Aug 01 22:35:56 2004]00613:Load world point 3 (11d05298, lights.wld).

[Sun Aug 01 22:35:56 2004]00614:Successful read of world.

[Sun Aug 01 22:35:56 2004]00615:Load world end (1).

[Sun Aug 01 22:35:56 2004]00616:Start world 5: Camera locations set...

[Sun Aug 01 22:35:56 2004]00617:Start world 6: Lighting enabled...

[Sun Aug 01 22:35:56 2004]00618:Start world 7: Executed some more code, and stop reading these!

[Sun Aug 01 22:35:56 2004]00619:Start world 8: Particles, DynamicLOD, Yon, and MIDI set...

[Sun Aug 01 22:35:56 2004]00620:Start world 9: Now you've done it. You've gone ahead and looked. Now it's all gonna break. (name sprites done)

[Sun Aug 01 22:35:56 2004]00621:Start world done. (grimling)

[Sun Aug 01 22:35:56 2004]00622:EnterZone. Requesting zhdr.

[Sun Aug 01 22:35:56 2004]00623:EnterZone. Cameras reset.

[Sun Aug 01 22:35:56 2004]00624:EnterZone. Vision reset.

[Sun Aug 01 22:35:56 2004]00625:EnterZone. Overlays reset.

[Sun Aug 01 22:35:56 2004]00626:EnterZone complete.

[Sun Aug 01 22:35:57 2004]00627:ProcessGame. After EnterZone.

[Sun Aug 01 22:36:06 2004]00628:ProcessGame. Beginning main loop.

[Sun Aug 01 22:36:07 2004]00629:DoMainLoop: Checking for null LocalPC, then doing vehicle check
[Sun Aug 01 22:36:07 2004]00630:DoMainLoop: Entering critical section.
[Sun Aug 01 22:36:07 2004]00631:DoMainLoop: call to loadSoundsGame.
[Sun Aug 01 22:36:07 2004]00632:DoMainLoop: requesting init info from server.
[Sun Aug 01 22:36:07 2004]00633:DoMainLoop: just before first while(!ReadyEnterWorld).
[Sun Aug 01 22:36:07 2004]00634:DoMainLoop: complete after first while(!ReadyEnterWorld).
[Sun Aug 01 22:36:07 2004]00635:DoMainLoop: just before second while(!ReadyEnterWorld).
[Sun Aug 01 22:36:07 2004]00636:Sending out a MSG_READY_ENTER_WORLD.
[Sun Aug 01 22:36:08 2004]00637:Got Raid message type 10, name Stimpsonj.
[Sun Aug 01 22:36:08 2004]00638:DoMainLoop: completed second while(!ReadyEnterWorld).
[Sun Aug 01 22:36:08 2004]00639:DoMainLoop: Left Critical Section.
[Sun Aug 01 22:36:08 2004]00640:Entering MAIN_LOOP


Thank you for replies and advice.

Loging to test memory atm

[xryyl]

Symptoms have seemed to change. I was not able to distinguish which memory stick is bad, so I guess eithe both are bad/not compatible or good.

The good part is that the pc no longer restarts. Bad part is when i bring up second window of wineq the screen stays blank even though the character is in world. If exit and restart wineq, eq will take forever to reload. Restart the pc and it loads fast. Also this is not wineq this happens if i use eq straight also.

I'm clueless any advice is greatly appreciated

[Lax]

Is this with Win98/ME or Win2k/XP?

98/ME can only handle so much memory without becoming unstable (last I checked, this was actually 384MB of RAM, but some people claim to have 512MB working fine)

[xryyl]

This is winxp pro, 1gig of pc3200 ram and 6800 128 geoforce video card.

[Krehldar]

It's still my guess that you have a memory problem, I would suggest going to someplace like download.com or wherever and getting a load tester. A program that will run your memory through the paces, giving loads to all parts of the memory letting you know if it fails in any way. Could be a chip on the memory stick, a particular memory address that is effected so the problem only happens when the load hits that point.

[Lax]

Could possibly be a BIOS or motherboard issue as well, I would check that particularly if the system is brand new (and hopefully still under warranty).. as opposed to having had the motherboard for the last 2 years and you just upgraded memory and video card recently.

[Krehldar]

That would be my second guess too maybe check out to see if there are any progs here that could help http://www.pcworld.com/downloads/file_d ... 541,00.asp haven't checked them out and haven't been actively a tech for 3 years but it's a direction

[xryyl]

Once again thank you both for advice. Going to buy another floppy drive just discovered mines broken. That should rule out or solve my memory problem.

[sensoph]

i actually had a problem similar to this but i dont doubt that its my memory/video card one bit. it worked fine then i had updated to the latest version of wineq.. and it would reset the pc after i started lloading the second account.... however... i was able to solve it for the time being by going back to version .996 beta of wineq. currently only have 512 ram and my video card is only a 64 meg geforce 2 lol but im broke so i live lol. just thought i would share. and i havent had a floppy drive in 3 years hehe so makes that ram checker thing rough.