User Agreement

  • As a Gaming Tools subscriber you acknowledge that as this is a subscription service, usage of the software requires verification of subscription.
  • As the software itself resides on your computer and not ours, we rely on an internet connection from your computer to our license server.
  • Due to the nature of the internet, there may be times that the web site and license server are not accessible to you, and these circumstances may not be under our control.
  • When is inaccessible to many users, we have a backup license server on a different network to handle authentication.
  • It is entirely possible that both license servers are inaccessible to you at some point in time, resulting in inability to launch a new game instance using our software.
  • While we make concessions and continually improve the system to ensure this remains extremely rare, it is a distinct possibility.

Personal Use Policy

Unless specifically upgraded to a business-class account, you are permitted to use Lavish Software products for Personal and Non-Commercial purposes only.

The use of Lavish Software products for business or commercial purposes without a commercial license or the written permission of Lavish Software shall constitute a violation of the terms of service and may result in the account being banned with no refund. (Though note that we will not usually ban you without first contacting you, so long as your account is not being used very unreasonably.)

Refund Policy

We are committed to making you happy with your purchase, so please let us know what we can do for you. If you are not satisfied with the products or service, you may request a refund within 14 days of purchase. Refund requests submitted via our website (My Account) or e-mail are typically processed within 24 hours.

Account Sharing Policy

Personal accounts may be shared by up to 5 computers (or virtual machines) at the same physical location (i.e. residence).